The service was quick from the time I called to the repair! Would highly recommend!
Response from Mega Care Solutions:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Joshua was very professional and explained everything he was doing with the air and furnace. He answered all my questions. He gave me a report on our unit. Thank You.
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We are very pleased with how quickly they came out and looked over our unit and even stayed a little longer to make sure everything was running properly.
Response from Mega Care Solutions:
We count ourselves lucky for customers like you and look forward to working with you again in the future!
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Answerd all my questions very professionaly and presented himself very professional woul ask for him again thank you Eloy Calderon
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Good experience every time
Response from Mega Care Solutions:
We're thrilled to hear that you were satisfied with our heating and cooling service. Thank you for the positive feedback.
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Thank you for coming out and taking care of our AC the very next day!!
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Our AC quit working bc of some work done by our contractors workers. We weren’t sure what was going on with it. I called at 2:18 and scheduled an appointment for 4-6 for same day service. The tech called me at 2:43 to see if we were available for him to come head to our house. They figured out that it was a fuse that was blown and it was about 30 minutes and they had our AC working. Both technicians were nice and knowledgeable. We will definitely call them in the future for any service needs!
Response from Mega Care Solutions:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Brenda in the office made it very quick and easy to set up my services. She was very Informative and let me know all the details. The technician Luis was great and took care of the first scheduled maintenance we had set up. He answered all my questions and is very skilled in what he does.
Response from Mega Care Solutions:
Rey we will pass along your kind review to both Brenda and Luis. Thank you for trusting us to care for your HVAC needs.
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Luis was great to work with! He is very polite, very respectful, and very helpful!! Thanks Luis!
Response from Mega Care Solutions:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Blower motor is bad, checked the capacitor on the motor & it was still within the 10% mark. Didn’t recommend doing repairs on the unit because of the age but they would rather see if the blower motor will fix it but also mentioned there could be other issues underlying besides just the motor. Will send an estimate for blower motor replacement, no other issues to report.
1- LENNOX 4 TON ELECTRIC/ELETRIC PACKAGE UNIT; CURB ADAPTER AND PRO1 THERMOSTAT
Checked pressures & evaporator coil & everything looked good. Noticed the filter was really dirty & causing the pressures to look lower than normal. Replaced filter & everything looked good to go. Signed up for monthly membership. No other issues to report.
Cleaned out vent & patted down insulation around the fresh air vents inside the closet in the garage. No other issues to report.
Completed cooling tune up, noticed they didn’t have enough return for their system, (20x20x1) return grill on a 3.5 ton split system, recommended adding another return & also a blower wheel cleaning due to mold growth in blower housing, besides that everything checked out good to go. No other issues to report.
Upon arrival the high pressure switch was tripping the 24v. Bypassed and got unit running. Pressures are off and recommended adding refrigerant. Customer did not want it and instead rinsed coil off himself because his uncle gave him that’s what it needed.
Breaker did not trip while working on the unit even after turning it off and on. As for the house not cooling I checked my temperature probe and it was 57 coming out the grills. Still checked everything and pressures were a bit off given that the filter is dirty. Customer will change tomorrow. Tested the thermostat and noticed it stayed at 76 for a bit but eventually it did go down. Other than that good to go
During my recent visit, I discovered that the breaker had tripped upon arrival. I reset it, and everything was functioning properly without any issues. However, after a thorough inspection, I identified that both capacitors were faulty, and there was some loose wiring which may have contributed to the breaker trip. Additionally, the breaker itself was loose, potentially causing further concerns. I replaced the capacitors and ensured all connections were tightly secured.
Condenser is fenced off & when I checked pressures they were higher than normal for R-22. Washed the condenser off & let the unit dry off then checked pressures again, they came down a but mentioned that fence to the condenser needs to be open because it’s not getting enough airflow. Closed it & showed him the pressures started climbing again. Had a good temperature difference inside the home with the temperature probes. Signed up for membership as well. No other issues to report.
Pressures seemed normal besides the subcooling, it was higher than normal as if the system was overcharged. Went ahead & washed off the unit & checked pressures again after the condenser dried off & the subcooling came down to where it needed to be according to the chart. Amp draw & filter were both good, it is cooling right now without any signs of freezing in the near future. No issues to report.
Completed maintenance on two units. Both are cooling and no repairs were needed. Both units were really dirty but I rinsed them and they are good now. As for the third unit. Wires were burnt on the compressor and other components were burnt as well. Given that it’s 24 years old and r-22 refrigerant it would need replacement.
Upon arrival the compressor did not want to start due to it being over heated. Waited for it to cool down by hosing it down. Once compressor cooled, turned on unit and saw that it wanted to frees up. Shut condenser off and checked the indoor unit. Noticed blower wasn’t running and ended up being a bad motor. Got approval to replace motor and once I did I checked pressure and it was a bit low but customer is going to wait on that
Dual capacitor was bad not allowing the compressor to come on. Swapped it out & the unit began cooling again. No other issues to report.
Blower motor/wheel/housing is all messed up because it came apart & damaged all of the above. Package unit is 15 years old, would recommend replacing the entire unit instead of making repairs. Sent Toby measurements & pictures so he could work up an estimate. No other issues to report.
Breaker was tripped, reset it & the unit began cooling again. Could’ve been from the lightning last night. Let it run for awhile & checked out good. No other issues to report.