Great job ! Knew his stuff. Would have him work for me anytime.
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The service was quick from the time I called to the repair! Would highly recommend!
Response from Mega Care Solutions:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Joshua was very professional and explained everything he was doing with the air and furnace. He answered all my questions. He gave me a report on our unit. Thank You.
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We are very pleased with how quickly they came out and looked over our unit and even stayed a little longer to make sure everything was running properly.
Response from Mega Care Solutions:
We count ourselves lucky for customers like you and look forward to working with you again in the future!
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Answerd all my questions very professionaly and presented himself very professional woul ask for him again thank you Eloy Calderon
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Good experience every time
Response from Mega Care Solutions:
We're thrilled to hear that you were satisfied with our heating and cooling service. Thank you for the positive feedback.
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Thank you for coming out and taking care of our AC the very next day!!
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Our AC quit working bc of some work done by our contractors workers. We weren’t sure what was going on with it. I called at 2:18 and scheduled an appointment for 4-6 for same day service. The tech called me at 2:43 to see if we were available for him to come head to our house. They figured out that it was a fuse that was blown and it was about 30 minutes and they had our AC working. Both technicians were nice and knowledgeable. We will definitely call them in the future for any service needs!
Response from Mega Care Solutions:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Brenda in the office made it very quick and easy to set up my services. She was very Informative and let me know all the details. The technician Luis was great and took care of the first scheduled maintenance we had set up. He answered all my questions and is very skilled in what he does.
Response from Mega Care Solutions:
Rey we will pass along your kind review to both Brenda and Luis. Thank you for trusting us to care for your HVAC needs.
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Luis was great to work with! He is very polite, very respectful, and very helpful!! Thanks Luis!
Response from Mega Care Solutions:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Gave estimate for repair. Will wait for approval
Could clear drain due to it draining into the sink drain. They had called a plumber. Other than that signed them up on a membership and completed tune up on both units
Replaced motor and got unit running. Unit is cooling and also found a bad capacitor as well. Replaced it and unit is good to go
Unit had a bad cap and a pound low on freon. Replaced cap and added the pound. All good to go
Clogged drain line. Cleared it and got water draining properly
Completed cooling tune up, everything checked out good with no issues to report.
Coil needs to be pulled & cleaned along with replacement of TXV Pulled evaporator coil & cleaned it & also changed out the TXV. Unit is cooling again. Mentioned to wife that it could still be undersized due to the square footage of the home being (3000sqft) & only having a 5 ton. Will check in with them tomorrow to see how it worked. No other issues to report.
Unit cooling when I arrived. Checked the unit and everything looked good other than the capacitors. Replaced it with a dual cap and checked pressures. All good to go
Completed cooling tune up, unit was low on refrigerant but after checking both coils I didn’t see any signs of leaks. Mentioned to customer that it could be under charged after Trent moved the unit over & extended the lines out. Charged it up & got the pressures/temperatures back where they should be. No other issues to report.
Adjusted the damper on the duct cause it was completely shut causing rooms to not cool. As for the leak it has nothing to do with the unit.
Blower motor out. It’s an ecm motor so I’ll get with Johnstown to see if they have it in stock
Ductwork is good and didn’t see any issues causing those rooms to be hotter than the others. Did full inspection and noticed the capacitor is bad. Signed them up on a membership and completed tune up along with changing out capacitor
Frozen upon arrival blower motor needs replacement
Blower wheel is bent and blower needs replacement. Need to order part and work up estimate
Both coils have leaks, need to give an estimate for coil replacements. No other issues to report.