Great job ! Knew his stuff. Would have him work for me anytime.
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The service was quick from the time I called to the repair! Would highly recommend!
Response from Mega Care Solutions:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Joshua was very professional and explained everything he was doing with the air and furnace. He answered all my questions. He gave me a report on our unit. Thank You.
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We are very pleased with how quickly they came out and looked over our unit and even stayed a little longer to make sure everything was running properly.
Response from Mega Care Solutions:
We count ourselves lucky for customers like you and look forward to working with you again in the future!
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Answerd all my questions very professionaly and presented himself very professional woul ask for him again thank you Eloy Calderon
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Good experience every time
Response from Mega Care Solutions:
We're thrilled to hear that you were satisfied with our heating and cooling service. Thank you for the positive feedback.
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Thank you for coming out and taking care of our AC the very next day!!
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Our AC quit working bc of some work done by our contractors workers. We weren’t sure what was going on with it. I called at 2:18 and scheduled an appointment for 4-6 for same day service. The tech called me at 2:43 to see if we were available for him to come head to our house. They figured out that it was a fuse that was blown and it was about 30 minutes and they had our AC working. Both technicians were nice and knowledgeable. We will definitely call them in the future for any service needs!
Response from Mega Care Solutions:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Brenda in the office made it very quick and easy to set up my services. She was very Informative and let me know all the details. The technician Luis was great and took care of the first scheduled maintenance we had set up. He answered all my questions and is very skilled in what he does.
Response from Mega Care Solutions:
Rey we will pass along your kind review to both Brenda and Luis. Thank you for trusting us to care for your HVAC needs.
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Luis was great to work with! He is very polite, very respectful, and very helpful!! Thanks Luis!
Response from Mega Care Solutions:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Igniter was dirty not allowing the heating sequence to complete. Cleaned off the igniter & unit began heating again. Noticed the exchangers were really rusted, we’ll have to keep an eye on it so it’s not cracked. Other than that everything checked out good.
Still waiting to receive part to install. 1- REPLACEMENT EVAPORTER COIL FOR YORK SYSTEM DUE TO REFRIGERANT LEAKS 17 lbs of 410a charged on system Bill out and send invoice
Valve stem was leaking, replaced it & system needs to be charged up due to low pressure switch cutting condenser out. Changed out valve stem & charged the system up with 10lbs of 410a on the 5 ton system. Completed both heating tune ups after that & noticed the capacitor for the condenser on the 2.5 ton system was just barely below the 10% mark. Recommended changing it out but they wanted to wait until they had issues. Blower wheel on 2.5 ton system was also dirty & recommended cleaning it as well but they would think it over. Besides that everything checked out good to go with no other issues to report.
Completed heating tune ups for both systems (Lennox & oxbox) Filters for Lennox system need to be changed out. Besides that everything checked out good to go with no issues to report.
Completed heating tune up, everything checked out good to go with no issues to report.
V belt (A50) was changed on kitchen unit.
They were changing filters inside store but filters inside the package unit were really dirty & hadn’t been changed out since install. Recommended just changing them inside the store on the filter grills. Took out old filters from inside unit & left them out. Unit was freezing due to dirty filters. Pressures & temperatures looked good to go. No other issues to report.
TRANE HEAT PUMP SYSTEM WILL USE EXISTING THERMOSTAT WARRANTY: 10 YEAR PARTS AND COMPRESSOR, 10 YEAR LABOR, LIFE TIME WORKMANSHIP, 100% CUSTOMER SATISFACTION GUARANTEE
Completed heating tune up, everything checked out good to go with no issues to report. Filled comfort survey.
Completed heating maintenance for 3 systems. All systems were operating properly. Only recommendation would be to change filters more often due to dirtiness & can eventually cause systems to freeze, besides that everything checked out good to go. No issues to report. Updated filter count (4) 20x20x1.
Completed heating tune up, gave an estimate for a blower wheel cleaning due to dirtiness. Homeowner also stated that their system began freezing yesterday & today. Checked pressures/temperatures after completing heating tune up & everything checked out fine, cause of freezing was a dirty filter. Replaced it with a 2” filter. Recommended keeping up with filter changes to prevent it from happening again. No other issues to report. Placed yard sign & filled out comfort survey.
Completed heating tune up, everything checked out good to go with no issues to report.
Inspected return, Blower motor had instruction manual inside causing the blower to vibrate Inspected blower motor shaft to see if it had any play No play on the shaft Tested heating and cooling to make sure system was operating properly Blower motor was not over amping Bill out
Estimate for duct cleaning was sent through email customer will think about the duct cleaning and uv light installation
Duct cleaning to remove dust, dirt, debris, and other contaminants from the ductwork. Application of a disinfectant to eliminate mold, bacteria, viruses, and other harmful microorganisms that may be present within the ducts. Cleaning of air vents and registers to prevent the recontamination of the ducts. Had to adjust vent count due to 2 returns not leading to anything & fully insulated once grille was removed. 1 supply had the duct removed & unable to run hose through as it wasn’t connected at the boot from previous company who installed it. Completed duct cleaning on 24 supply vents & 3 returns.