Friendly, polite. Job was done quickly. Great service
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Techs presented themselves in a professional manner, kept management update and explained everything completely.
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Erik was awesome, knowledgeable, and thorough. Couldn't have asked for a better experience.
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Erik was great and efficient with his service look forward to using them again!
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Eric just gave my HEATER its annual inspection. Great checkup. Thanks Erick. Awesome job.
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Thank you Mega Care Solutions for always putting your customers first! We had a wonderful experience with our service, and your technicians are first class.
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Honest, knowledgeable and efficient will definitely share my experience.
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The technician showed up on time, was adventive to his job, was great with his customer communication and service.
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Hands down the best HVAC company in Odessa and surrounding area. I like that the technicians call/text before arriving and Brenda schedules service as soon as possible. Manny has been my technician on past occasions. He is so knowledgeable, thorough, takes great pride in his work and is always friendly and polite. He doesn’t leave until he checks that he has done everything needed and has answered all my questions. Thank you, Manny. I will continue to call Mega Solutions in the future if needed. Highly recommend.
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Didn’t hear any difference in sound, but she mentioned it was sounding like it was going into overdrive after running fine after a couple minutes. Remembered we wired in a jumper between w1 & w2, so I removed it & didn’t notice a difference as well. Mentioned to her if the loud sound were to happen again to call us again once it’s happening so we could catch it while it’s active. Other than that no issues to report.
Drain line leading to reservoir tank under furnace had water in it. Cleared the lines & tank & also pulled inducer motor off to ensure there was no more water & it was all cleared. Once cleared the system began functioning properly again. Shouldn’t have any other issues. No other issues to report.
Completed heating tune up, everything checked out good to go with no issues to report.
Flame sensor was dirty not allowing heating to stay on. Cleaned flame sensor & heating was working properly. Noticed evaporator coil & blower wheel were dirty & recommended cleaning. Sent estimates for just coil cleaning & coil & blower included. Other than that no issues to report.
Circuit board was replaced & unit began functioning properly with no other issues to report.
Installed refrigerant valves in suction and liquid lines pressure tested at 425 psi for 1 hr and no pressure was lost charged unit and checked delta t 30 degree temp split will talk to Toby to figure in labor Total hours worked today was 7.5 hrs
90% furnace had water in the tubing. Got it cleared and everything is good to go
Completed heating tune up, blower motor capacitor (10mfd) was below 10% mark. Replaced it with customers approval. Other than that no issues to report. Didn’t want to participate in yard sign promotion. Filled comfort survey.
PERFORM A DUCT CLEANING OF 10 BRANCH SUPPLY DUCTS, 1 RETURN AIR PLATFORM AND BLOWER SECTION. QUOTE INCLUDES DEODORIZING OF DUCT SYSTEM. INSTALL 1 RETURN AIR GRILL IN BEDROOM AREA NEAR FURNACE CLOSET & REPLACE 10 8" ROUND SUPPLY DAMPERS & BUTTERFLY DAMPERS
Completed heating tune up, everything checked out good to go with no issues to report. Placed yard sign & filled comfort survey.
Inducer motor needs to be replaced it is currently over amping and will eventually go out soon customer will be left without heat Electrical whip for high voltage is exposed and will arc, causing the entire system to trip breaker and system won’t be operational until wire is repaired Bacterial growth is on blower motor and is recommended to conduct a blower cleaning with biocide treatment for better air quality and to avoid any health issues for people inhaling this air Bill out
Completed heating tune up, everything checked out good to go with no issues to report. Placed yard sign. Comfort survey had previously been filled.
Sequencer was getting stuck & not allowing heat to cycle off. Replaced it under warranty & system was cycling on/off how it was supposed to. No other issues to report.