Erik arrived in a timely manner, he was professional yet personable. He identified the issue with our AC unit and then finished verifying that the rest of the unit was in good shape.
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It was wonderful. Your tech could not have been better.= professional and very courteous.
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Joshua did an excellent job. Also provided alot of savings. I would recommend this company to others.
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This was Erik’s first visit to perform my Spring maintenance check. He was knowledgeable about my needs after a March kitchen fire, home restoration & duct cleaning. He went over the service check issues w/me & all was found in good working order. Mega is ALWAYS dependable & cares about their customers.
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Manny Garcia and his team member Isaiah were professional and courteous. Very impressed with the knowledge and work ethic of these two, these guys worked non stop. Very pleased with the outcome and glad I chose Mega Care to replace my system.
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Erik was very professional
Response from Mega Care Solutions:
We are pleased to know your experience with us was a good one!
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Great Job today by Manny and Josh!
Response from Mega Care Solutions:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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Great service as always! Appointment window was 2:00-4:00 and he was there promptly at 2:00 which was very much appreciated so that I could get on with my day!
Response from Mega Care Solutions:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Drain line was still clogged from yesterday’s call. Made sure to clear it thoroughly & is draining properly now. Didn’t charge after hours fee due to being a recall. No other issues to report.
Completed a full diagnosis of pressures/amperages/temperatures & conditions of the system. No other issues to report.
4 TON RUNTRU UPFLOW SYSTEM WITH GAS HEAT AND T705 THERMOSTAT Customer stated she will pay after she gets her card back from the church
Pressures are unstable & jumping around. Noticed they only had enough return air for 2.3 tons of air for a 4 ton system. We would need to correct that sometime. Toby wanted us to leave the filter & filter grill off for a couple hours if not a couple days then recheck pressures to see if liquid migrated back out of compressor. Getting a lot of liquid out of the suction side. Coil is piston based instead of a txv like the original coil. No other issues to report.
Filter change completed. Need to add 1 more 20x20x1 filter to inventory change out list.
Single capacitor to the condenser fan motor was bad. Replaced it & then the float switch in the drain pan was engaged due to a pan full of water. Cleared the drain line & drain pan & unit began cooling properly again. Checked pressures & amps & everything checked out good to go. Signed customer up for annual membership. No other issues to report.
Filters were dirty so we changed them all out & unit by kitchenette had a clogged drain line causing the drain pan to fill & causing the unit to shut off by float switch. So we had to cut into the drain line & vacuum bacteria build up & purge drain line with nitrogen. Unit is cooling again. Recommended changing filters every other month due to dirtiness within almost 3 months. No other issues to report.
LOCATION: DISPATCH, BREAK ROOM, LOCKER ROOM & KITCHEN 1- RUNTRU 4 TON UP FLOW FURNACE & EVAPORATER COIL WITH TRANE 4 TON 460 VOLT 3 PHASE CONDENSING UNIT. SPLIT SYSTEM
Dual capacitor was bad on both the fan & herm side. Swapped it out & unit began cooling properly again. Signed up for annual membership. Customer was interested in installing a minisplit system for the back of their home due to house being extended & having window units. No other issues to report.
Mini split had leak on liquid line flare Reflated pressure tested and charged 2 1/2 lbs of 454b Get with Toby for pricing
Drain line was clogged up going to the condensate pump, took it apart & cleaned it outside with the water hose. Also removed unnecessary a man made p-trap with elbows & reconnected it with a pvc tee, drain is working properly now. No other issues to report.
Bad compressor. Needs replacement
Per Toby, will replace indoor coil No charge for coil cleaning Also need 4-20x20x2
Condensate pump reservoir was pretty dirty, cleaned it out & wired it back up & unit was cooling without turning off. Made sure wires on the breaker on the air handler were tight as well. Unit is currently cooling properly. No other issues to report.
Disconnect wasn’t making proper contact with the metal fins. Reset it to make better contact & unit came on. Unit is cooling again. No other issues to report.