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Mega always does a great job getting my A/C maintained at a short period of time. Most of all they are very honest. Thank you Mega air.
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I was impressed that the unit came in as quickly as it did and installation of it went smoothly and timely.
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Daniel was great!! Contacted me before arriving - on time! Friendly, knowledgeable and professional. Did an awesome job! Thanks again!
Response from Mega Care Solutions:
Your feedback about our heating and cooling service is greatly appreciated. Thanks for the positive review!
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Eric is a nice guy. Answered all my questions gave me some pointers on how to take care of the air conditioner condensation line
Response from Mega Care Solutions:
We're delighted to hear that our heating and cooling service exceeded your expectations. Thanks for the kind words.
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Very professional young man!! Came and did what he had to do .....5 star for sure!!
Response from Mega Care Solutions:
Your feedback about our heating and cooling service is greatly appreciated. Thanks for the positive review!
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Technician was very professional and yet friendly and social. The service made me feel secure that my AC had been well serviced and that I could continue trusting it to work well for me.
Response from Mega Care Solutions:
We're thrilled to hear that you were satisfied with our heating and cooling service. Thank you for the positive feedback.
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Working great
Response from Mega Care Solutions:
We're delighted to hear that our heating and cooling service exceeded your expectations. Thanks for the kind words.
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Love Daniel's professionalism! Erik is learning from the BEST!
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Manny was prompt and very professional. He gave me good information and answered all my questions.
Response from Mega Care Solutions:
We thank you for sharing your positive experience. It made our day.
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1,000 percent satisfied!! Daniel and his trainee Erik were AMAZING and are my favorites!! I would use Mega just to have one or both back to help us again. Such nice young men.
Response from Mega Care Solutions:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
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Had difficulty finding units in their location. Once I trace out where the units were found both units tripped at disconnect on the roof, checked compressor amps and compared to units. Tag all OK Checked capacitors look for any loose connections or damaged wiring. Units are cooling at this time. Call completed.
TRANE 5 TON GAS/ELECTRIC PACKAGE UNIT & XL824 PROGRAMMABLE THERMOSTAT Added 3 lbs of 410 on front unit
The capacitor for the unit was reading low causing the compressor to over heat and cut off. Once I was able to replace the caps the units amperage dropped and is now running efficiently. Signed up for the membership and the maintenance was completed. Was not able to clean the outdoor coil though. Everything else has been completed.
LENNOX 3 TON 14 S.E.E.R PACKAGE UNIT AND PRO1 T755 THERMOSTAT
The drain pan had a loose seal and it was causing the unit to lea at the pan. We had to take the fitting off and replace it.
Condensing pump was clogged. I cleaned it and checked outdoor unit. The cap was bad and it was low on refrigerant. Talked to customer and wanted to wait to talk to husband to see what he wanted to do.
Duct cleaning to remove dust, dirt, debris, and other contaminants from the ductwork. Application of a disinfectant to eliminate mold, bacteria, viruses, and other harmful microorganisms that may be present within the ducts. Cleaning of air vents and registers to prevent the recontamination of the ducts. Customer will call back he will want estimate to changing full system. A/c is 26 y/o Bill out no one was here to sign or for payment
Found pump making noise Danny will repair the pump Diag only
Looked at duct work and gave estimate for repairs
Maintenance completed and the drain line was stopped up and we cleared that out everything looks good to go.
Indoor blower motor was out, replaced the motor & unit is running properly now. Checked pressures & they looked good. Condenser coil was dirty & recommended cleaning it but mentioned she would do it herself. No other issues to report.
We had to clear the drain line. The unit was not leaking water while we were there watching it. The unit does not have any fresh air they foamed the entire attic and covered up and fresh air that was there. The unit was also low on refrigerant once again after we had added refrigerant this Saturday. I did let her know that due to the condition and how the current unit was installed we recommend to replace the current unit. We will also have to refund her for the membership.
The unit is low on refrigerant I presented her with the estimate of refrigerant and about the risk of adding just refrigerant but that’s all she wanted to do right now. She is going to get with her nephew to go from there and make a decision on what to do next with her unit.
Installed Lennox thermostat that was ordered
1- COLEMAN 5 TON DOWNFLOW ELECTRIC AIR HANDLER WITH 20 KW ELECTRIC HEAT; SPECIAL ORDER BLOWER ASSEMBLY & COIL CASE EXTENSION (NON-RETURNABLE); 5 TON RHEEM CONDENSING UNIT AND PRO1 PROGRAMMABLE THERMOSTAT