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Joshua did an excellent job. Also provided alot of savings. I would recommend this company to others.
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This was Erik’s first visit to perform my Spring maintenance check. He was knowledgeable about my needs after a March kitchen fire, home restoration & duct cleaning. He went over the service check issues w/me & all was found in good working order. Mega is ALWAYS dependable & cares about their customers.
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Manny Garcia and his team member Isaiah were professional and courteous. Very impressed with the knowledge and work ethic of these two, these guys worked non stop. Very pleased with the outcome and glad I chose Mega Care to replace my system.
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Erik was very professional
Response from Mega Care Solutions:
We are pleased to know your experience with us was a good one!
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Great Job today by Manny and Josh!
Response from Mega Care Solutions:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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Great service as always! Appointment window was 2:00-4:00 and he was there promptly at 2:00 which was very much appreciated so that I could get on with my day!
Response from Mega Care Solutions:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Response from Mega Care Solutions:
We are pleased to know your experience with us was a good one!
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Erick our technician came out on a Sunday when others could not. Not only that he worked fast to fix our ac and was super helpful and friendly. I am definitely going to be going with their services moving forward than the others.
Response from Mega Care Solutions:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Very thorough and professional.
Response from Mega Care Solutions:
We are pleased to know your experience with us was a good one!
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Response from Mega Care Solutions:
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Response from Mega Care Solutions:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
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Upon arrival customer had told me he got unit working. Insisted on checking unit, but customer said it’s ok.
Filter needed to be changed and needs more return air. Other than that didn’t see any other issues
To cool the upstairs room 8, thermostat room, e1 and e2 the condenser #4 needs repairs for unit to cool properly. Recommend replacing the capacitor, disconnect because it fails at some points, and needing a service panel for the condenser to prevent future electrical faults.
3.5 TON TRANE UP FLOW SPLIT SYSTEM WITH GAS HEAT
Added a 7.5 mfd capacitor to the condenser fan motor. No other issues to report.
Customer stated that he’s had to add 1lb or less of R-22 every year for about 3 years now due to a pin hole somewhere in the system. Added 1lb to the system & got it back to normal cooling pressures/temperatures. Mentioned to keep us in mind once he decides to upgrade to a new system & was asking if we did duct work as well & told him we do. No other issues to report.
Replaced condensate pump and made sure it wasn’t pumping out water correctly
Completed cooling tune up, everything checked out good to go with no issues to report.
Thermostat was sending 24 volts for cooling even when stitched to off. Replaced thermostat and is now running properly.
Unit had a tripped breaker. Flipped it and breaker tripped instantly. Continued my diagnostic and unplugged both compressors to make sure it wasn’t that. Breaker did not trip. Plugged them back in and turned on the breaker and unit is operating correctly and breaker is not ripping no more
Split system is working fine didn’t see any issues. The package unit on top had a tripped breaker.
Installed new 40mfd capacitor for compressor previous one was reading 28mfd Installed new drain with 6 fittings and p trap, there was no drain before. This was causing the drain pan to overflow and leak on the suspended ceiling. Did notice 8 wire is exposed but still operational for rtu, will keep tabs on this wiring and will eventually have to be replaced Bill out to tax Tierra, smoke shop owner not at fault for these repairs owner just moved here 6 months ago
Completed cooling tune up, everything checked out good to go with no issues to report.
Customer did some renovations and cause the unit to get dirty. Evap coil, blower and drain lines are dirty and tripped the float switch keeping the condenser from running. Customer is going to want a duct cleaning when winter comes around for the 50% off