I am a 30+ year customer of Mega Solutions. When my 12 y/o HVAC roof mount package unit died Oct 2, I knew I would be in trusted hands throughout the process of choosing the best unit to fit my needs. All was assessed & considered without having to make a rushed decision. The Mega Solutions team from office staff to field technicians went above & beyond to accommodate my scheduling preferences & assist me in little disruption to my routine. Due to my health & physical limitations, my expressed concerns were listened to & resolved. I & my aging dog were able to remain in my handicap accessible home. Mega set up a no charge loaner for my bedroom (87 degrees @8pm). Toby, Manny, & Mark arrived @6:30 am the next day to install 2 window units Toby picked up for me to cool the great room. How fortunate & blessed by to have professionals who provide expertise, excellent service & caring hearts.
