Professional, knowledgeable, and courteous for biannual "tune-up"
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Achelito came in, shook my hand, and put on shoe coverings. He went straight to work with the air conditioners. He answered all my questions and offered me additional services now or at a later date. He was a pleasure to have working in my home.
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Glen Keiper was very professional and made sure everything was working properly and to my satisfaction..
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The techs were great. They were professional, informative, and efficient. Making the appointment was difficult, even though we have been long time customers, the only thing that seemed to matter was if we were looking to purchase a service plan. We had one, and it wasn’t connected to our account. It took over 6 weeks to get an appointment, even though my Bryant system was giving us a call for service prompt. I felt like we were an inconvenience when calling. I recognize everyone is short handed right now, and so many customers are difficult and rude. There was still no reason this experience was so frustrating Again though, techs were wonderful
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Phone system is challenging w all calls going to call service first. Maybe make the phone triage system a bit easier
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Very knowledgeable about servicing my stove and letting me know what other parts in need.
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George, is a true professional who provided great service.
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George was very well prepared and explained everything prior to his work. He made me feel comfortable with the job at hand and explained issues along the way. The outcome was excellent.
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Mitsubishi 3 Zone Mini Split Heat Pump & Kozy Heat Fireplace PTU.
Bryant Central Heat Pump, Mitsubishi 4 Zone Heat Pump, Mitsubishi 3 Zone Pump PTU’s
2 Fujitsu Mini Splits, Generac Generator, and LP Floor Heater PTU’s with Jevin