Gio was so helpful in evaluating the overall situation and with his expertise, I felt confident going with Daikin mini splits versus Central Air. Johnny and his team were amazing installers and took extra time to make sure it was perfect. Inside and out the appearance is better than I expected. The machines are so quiet. I am very pleased with South West, Daikin and especially Gio, Johnny and Tommy. Thanks for a great job and making the whole experience so pleasant.