Overall very happy with service and people
The very BEST!
Great company to work with! Pricing, service and convenience were all great!
Great company… Great service… Angel from Southwest come out to look at our 1930s heater we had in at our home… He went over our options… We replaced that with a modern efficient gas heating system… The job was a bit complicated because new ducting had to be installed… The team did a great job… Clean and efficient… The new heater works great… I highly recommend Southwest for heating and air-conditioning needs… We're going to look at having them come back and install a split system in our bedrooms for AC as well.
I am in no way related to anyone in this company or know them in any capacity, nor do I leave many reviews for anyone...but they deserve this one. After several months of my installation, I realized there was a problem and called Angel, my sales/account manager, to tell him my issue. I'm so impressed that without hesitation they came out and made things right, without trying to sell me more stuff, without trying to charge me for coming out, but rather all they cared about was to make things right. When Angel first sold me his services he told me about their customer satisfaction guarantee, but you never know if a company holds to this unless there's an issue. The owner, the service manager, and Angel were so friendly and caring in this whole process, and so I wanted to make sure you knew that when their word mattered, they came through.
Very happy with their products and service!!!!
It was nice to meet Angel. He was very thorough in checking out my furnace and gave good information that I needed. Very polite and considerate.
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