After evaluating 3 different suppliers, we went with SouthWest HVAC. Jaime provided equipment specifications for review, provided various system solutions and promptly answered all our questions. We didn’t feel pressured (like other suppliers) to decide before a promotional price expiration. Jaime worked with us to fit the 4 ton system in the 3 ton location to minimize installation modifications. Roman, Daniel, and Peewee did a great job of replacing our old system in 1.5 days while using protective covering over the work area. They efficiently worked together sharing tasks and cleaned up after completion. I highly recommend SouthWest for your HVAC installation and services needs.
The technician had good technical knowledge and great personal skills. Happy to have him back to do the quick repair.
Very Challenging no heat problem on a unit behind on maintenance. Ramon stuck with it and found and resolved the issue.
I met with Jamie who thoroughly reviewed the details of my request and our current HVAC system. He provided options with competitive prices and answered all of my questions. While in the end I did not go with Southwest HVAC because of a preference for the brand from a different supplier, it was a very close call. I would have been very comfortable going with the Southwest HVAC proposal.
Very knowledgeable and professional team and project manager, concerned for our needs and satisfaction with the right equipment at a reasonable price for the quality and “right fit” for our needs. Other companies came in to quote the job without detailed measurements or specifics. Our project manager, Jamie, measured and shared all specifications with us, handled overseeing our project from start to finish, and went above and beyond in answering our questions.
True service professionals in every way. Ray Chavez was knowledgeable; a true master craftsman. So impressed with the excellent service that I’ve purchased a maintenance plan from Southwest. My “go to”. HVAC professionals.
Jamie was very open and transparent about pricing and options for what would work best for our house and living situation. The crew was respectful to our house. The scheduling POC was always in contact with us the day off. Would recommend to anyone who needs to replace/upgrade their HVAC system.
Southwest HVAC does amazing work and a reasonable price. Not the cheapest but the quality is very high. The Project Manager Jamie Dobberthein is professional, honest and knowledgable. I'm a Realtor who works with Seniors and pride myself in taking care of them through the real estate process. Southwest HVAC is a trustworthy vendor whom I may trust to take care of my clients.
Best Price of all the bids I got, including the more-expensive in-ceiling air handler and permits included. None of the others wanted to pull permits. Quick work and Jamie was great at communicating everything to us.
Ramon Chavez is a skilled professional who is committed, capable, and caring! A solid 5 star craftsman who puts his customers first and at ease!
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