11255 Woodruff Ave D
Downey, CA 90241
5624254822

Local Reviews
for torrance, ca

Rated 4.8 out of 5 stars based on 5 customer reviews

Great service and smooth installation

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

It's been a month since we had our new furnace + new duct installed by South West. Everything is working perfectly and we're happy to share our experience. We chose South West based on their competitive pricing (out of 4 bids) and how Angel was able to explain the entire process in a professional and detailed manner. Details including where/why each vent would be installed, where the return would be, how he'd open up the entry way to the attic (to make it less visible), where the ideal location for our thermostat, and how many days it'd take. Once his crew showed up, everything almost happened exactly as he described. They were very good about giving us notice on when they'd show up and their lead guy was super patient when we had questions about anything they were doing. They even touched up the little holes with exact color of paint afterwards. Bottom line, my wife was very happy so I'm happy. I'd recommend Angel and his crew to anyone.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Client Care

Changed out 40 yr. old furnace. Ease in scheduling evaluation and service. Good communication system, including text messaging. Pricing was reasonable and fair compared to other estimates. Did not oversell what we needed. Installers were neat and tidy; explained what they found in additional work needed; concerned with safety. issues.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Professional and good customer service

Tommy was my PM and he was a pleasure to work with. Returns calls in a timely manner and tried to resolve any issues I had. Fabian and the installation crew were great. I had a bit of an issue with the original installer but Fabian and the guys fixed everything they could and did it with a pleasant demeanor! Would definitely recommend them!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Proof of Guaranteed Satisfaction

I am in no way related to anyone in this company or know them in any capacity, nor do I leave many reviews for anyone...but they deserve this one. After several months of my installation, I realized there was a problem and called Angel, my sales/account manager, to tell him my issue. I'm so impressed that without hesitation they came out and made things right, without trying to sell me more stuff, without trying to charge me for coming out, but rather all they cared about was to make things right. When Angel first sold me his services he told me about their customer satisfaction guarantee, but you never know if a company holds to this unless there's an issue. The owner, the service manager, and Angel were so friendly and caring in this whole process, and so I wanted to make sure you knew that when their word mattered, they came through.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for torrance, ca

Luis  S.

Luis S. Job Checkin

Free estimate for single zone mini split installation in the city of Torrence


Ramon C.

Ramon C. Job Checkin

Warranty


JAMIE D.

JAMIE D. Job Checkin

Working on free estimate for heating and air conditioning system in Torrance


Luis  S.

Luis S. Job Checkin

Free estimate to replace current heating and cooling system in Torrence


JAMIE D.

JAMIE D. Job Checkin

Free estimate for heat pump system and ducting in Torrance


Erick C.

Erick C. Job Checkin

Maintenance on a furnace in the Southbay

Maintenance on a furnace in the Southbay

Erick C.

Erick C. Job Checkin

Furnace maintenance in Gardena

Furnace maintenance in Gardena

JAMIE D.

JAMIE D. Job Checkin

Free estimate for ducting for a heating only system in Redondo beach.


Erick C.

Erick C. Job Checkin

Servicing a furnace in the city of Torrance

Servicing a furnace in the city of Torrance

Giovani I.

Giovani I. Job Checkin

Time to get this furnace up and running all under warranty for our loyal customers as promised from the beginning 🙏🏽

Time to get this furnace up and running all under warranty for our loyal customers  as promised from the beginning 🙏🏽

Erick C.

Erick C. Job Checkin

Servicing a heat pump in the city of Torrance

Servicing a heat pump in the city of Torrance

JAMIE D.

JAMIE D. Job Checkin

Free estimate for ductless mini split heat pump system


Giovani I.

Giovani I. Job Checkin

41ppm of carbon monoxide detected at this house!! Glad they called for a furnace inspection.

41ppm of carbon monoxide detected at this house!! Glad they called for a furnace inspection.

Giovani I.

Giovani I. Job Checkin

Carbon monoxide detected on this 3 year old furnace.

Carbon monoxide detected on this 3 year old furnace.

JAMIE D.

JAMIE D. Job Checkin

Free estimate for air conditioning and heating system