The repairman was great!
Excellent service and a great price.
1. Parts shipped direct to customer, though this gets the parts in quicker, it gets nullified by the fact that the technician does not go ahead and schedule the repair while on the consult. So that's 2-3 days waiting on parts, then someone calls from dispatch, and the technician can't be booked to come back usually 4-5 business days after. So 7-8 business days to come back and repair, the time to come back for repair can be easily cut in half. 2. #1 got compounded by not ordering all the parts needed to repair, also not enough of the parts came in on the 3rd service call (not sure if that is technician order error or your distributor). To repair my 3 appliances took over a month and 4 service calls to get done. 3. Before the 4th visit, I called the dispatch to tell them that, still, only 1 part was in the box and there should be two. Luckily we had enough time to order and receive another by the 4th call, I think it makes more sense to receive the parts at the technician's house or at the office so that the client isn't burdened with the shop's responsibility. 4. Multiple charges to my card, it makes way more sense to just have the client pay half up front (one charge), then pay the rest when work is complete. Each part is charged to my card, then labor for each visit as the technician completed an appliance that he could close out.
Excellent repair services in a timely matter.
Josh the technician did an excellent job in repairing our stove/oven
Josh was very professional and pleasant. He went about his work and produced the desired outcome.
Showed up on time, was polite and knowledgeable. Would highly recommend.
Punctual, professional, informative friendly.
the repair cost was more than the value of the appliance. The oven still works and when I mentioned that I could not remove the broken light bulb. I WAS HOPING THE TECHNICIAN WOULD OFFER TO HELP ME WITH IT BUT NO RESPONSE. I paid him by check and he left
FRIGIDAIRE WASHER VIBRATING VERY LOUD DURING SPIN CYCLE REINSTALLED RIGHT HAND SIDE LEG
FRIGIDAIRE REFRIGERATOR NOT MAKING ICE INSTALLED DEFROST HEATER AND ICE MAKER
FRIGIDAIRE UPRIGHT FREEZER NOT HOLDING TEMPERTURE REPALCED THE CONTROL ASSEMBLY
HOTPOINT OVEN WILL NOT TURN ON INSTALLED TSTAT VAVLE
FRIGIDAIRE RANGE GAS-SEALED BURNER FLAME UNEVEN-GAS LEAK INSTALLED KNOBS
FRIGIDAIRE REFRIGERATOR WATER LEAK UNDER REFRIGERATOR DRAIN LINE WAS CLOGGED
FRIGIDAIRE REFRIGERATOR NOT COOLING REPLACED TEH TEMPERTURE CONTROL THEROMSTAT AND TIMER
FRIDGIDAIRE MICROWAVE LIGHTS FLASHIGN WHEN IN USE REPLACED TEH LAMP ASSEMBLY
SAMSUNG DRYER UNIT STARTS TO WORK BUT THEN SAYS THE CLOTHES ARE DRY ADVISED CUSTOMER NEED TO HAVE VENT CLEANING AND VENT TUBLE CHANGED
GE LAUNDRY CENTER WILL NOT START NEEDS NEW TIMER, KNOBS, MOTOR WITH PULLY
FRIGIDAIRE REFRIGERATOR NOT FREEZING REPLACED THE EVAPORATOR AND CLEARED THE LINES
FRIDGIDAIRE REFRIGERATOR TRIPPING THE BREAKER TEH CONTROLL GOING TO WATER LINE WAS LOOSE REINSTALLED
FRIDGIDAIRE MICROWAVE SHUTS OFF AFTER 30 SECS REPLACED THE FILTER BOARD MEGATRON AND CAPACITOR
EDGESTAR WASHER DRYER DRYER PART DOSE NOT WORK/BLOWS AIR FOR A SEC THEN STOPS PARTS ARE NO LONGER AVAIBALE
DANBY DISH WASHER DOOR DOSE NOT CLOSE REASSEMBLED THE LATCH ASSEMBLY AND UNIT IS WORKING