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We were very pleased with the entire process from beginning to end. The dirt that had to be removed from under the foundation and put "somewhere" to get to the pipe that needed repair was placed on tarps literally all over the front yard. There was lots of it but was done in such a way that it did not hurt the lawn at all. The men that worked on the job were professionals who knew what they were doing and were considerate and willing to answer our questions throughout the process. Everything in the yard was returned to its original condition. The only evidence in the yard that they were even there was a small patch of grass that had to be replaced when they finished. The original call was about a clogged toilet but after running a camera through the line to see what caused the clog, our old cast iron pipe was found to be in severe need of repair and some of it replaced. We call Double L whenever we have a plumbing problem and this was a BIG problem but they came through for us as they always have. Yes, it was very expensive as everything is these days, but we know we had competent professionals on the job and it was finished in a very timely manner. We would recommend them to anyone. In fact, our neighbor is having a plumbing problem and asked for a recommendation and Double L is scheduled to come to their home on Monday.
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Great guys, work well done, rapid response to my needs. This was my second time to use them and they will be my “Go To” for any plumbing needs.
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The water heater install was excellent. Logan Ellis and Cash Patterson did an excellent job and were very professional. I appreciated the extra steps taken to keep the house clean as the install was in an inside attic on a rainy day. I also appreciated the texts that kept me up to date on arrival times.
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Plumber was on time, explained the problem and possible ways to fix it, then fixed the issue quickly and efficiently.
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Tracy was very nice and did a great job. We are very happy with Double L
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Loved the prompt service technician was kind and knowledgeable
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Your folks are always courteous, knowledgeable, and clean. We have appreciated your help many times!
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Logan is very professional and knowledgeable. In the future I know who to call. Thank you Logan.
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