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We were very pleased with the entire process from beginning to end. The dirt that had to be removed from under the foundation and put "somewhere" to get to the pipe that needed repair was placed on tarps literally all over the front yard. There was lots of it but was done in such a way that it did not hurt the lawn at all. The men that worked on the job were professionals who knew what they were doing and were considerate and willing to answer our questions throughout the process. Everything in the yard was returned to its original condition. The only evidence in the yard that they were even there was a small patch of grass that had to be replaced when they finished. The original call was about a clogged toilet but after running a camera through the line to see what caused the clog, our old cast iron pipe was found to be in severe need of repair and some of it replaced. We call Double L whenever we have a plumbing problem and this was a BIG problem but they came through for us as they always have. Yes, it was very expensive as everything is these days, but we know we had competent professionals on the job and it was finished in a very timely manner. We would recommend them to anyone. In fact, our neighbor is having a plumbing problem and asked for a recommendation and Double L is scheduled to come to their home on Monday.
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Loved the prompt service technician was kind and knowledgeable
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Showed up on time, within 24 hours. Identified the issue quickly, got it fixed. In and out quickly. Overall super happy with the service.
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Timely arrival, polite, got right to work, loved the shoe covers so dirt wasn't tracked in. Explained the problem in detail and what needed to be done to fix it. Good job, Tracey! Thank you!!
Response from Double L Plumbing Service:
Mike, Thank you so much for the wonderful review! We’re glad to hear Tracey took great care of you and made sure everything was explained clearly and completed neatly. We appreciate you noticing the extra touches like the shoe covers—our goal is always to respect your home while providing excellent service. We’ll be sure to share your kind words with Tracey!
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Tracey was professional, kind and knowledgeable. Thank you.
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Taylor was great! Knowledgeable, professional, efficient and very personable too! We have never had anyone from Double L that we didn’t trust, appreciate!
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Dalton was great! He and the company worked with my schedule and took care of my issue. Efficient and professional!
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Tracey did a Great job. Clog resolved. Cleaned up. Friendly, Fair price and knowledgeable. My go-to plumbing company.
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I am very much a DIY guy. I could not figure out how to repair my toilet flange, so I called Double L. Dalton arrived and was very professional, and helpful. He also showed me how to repair this type of flange, if I had another issue with another toilet. The service was fast and reasonably priced.
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