The service tech was great and resolved the problem. Unfortunately, he drove off of the driveway and left a rut in the saturated ground.
Response from Double L Plumbing Service:
Kellee, Thank you for taking the time to share your feedback. We’re glad to hear our service tech was able to resolve your issue, but we sincerely apologize for the rut left in your yard. That’s not the level of care we strive to provide, and we appreciate you bringing it to our attention. We’ll be addressing this with our team to help prevent it from happening in the future. Please let us know how we can make this right, call 817-444-3100. We value your business and hope to have the opportunity to serve you again with a 5-star experience.
