Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Chris and David were extremely professional and very personable!
Overall Experience
Quality
Price
Convenience
Perform Hydro jetting of drainfield(includes repairing up to 10 feet of Collabs/broken pipe) After performing a Hydro jetting of drainfield will perform camera inspection to check the rest of drain field line 12 month membership (will provide a new filter at time of repair) (credit -$250)
- Pump up to 1000 gallons (additional fee per 100 gallons over) Upon arrival I spoke with the homeowner and he made me aware that when he uses the washing machine, water will appear around the septic tank making him believe that his septic tank may be full. After analyzing the septic system his septic tank did seem to be full and after taking out his outlet filter no water seemed to be flowing out to his drain field leading me to believe that there is a problem. I then spoke with the homeowner and made him aware that our sewer specialist can come out and take a look at his drain field. I then gave him multiple upfront options on getting it pumped out and he decided on option 2. After signature approval I pumped the septic tank clean and clear. Upon completion I cleaned up all tools and materials.
Upon arrival on site Mr. Dalton made me aware that they were interested in installing a new kitchen sink as well as having a dishwasher installed. However at this time we need to figure out where the countertops are going to be placed before we can give an estimate to install the kitchen sink and reroute the plumbing for the dishwasher as well. customer customer also stated that they have a leak in one of the shipping containers that has been converted into a bathroom. I told the customer that it would be best to have one of our Senior tech come out and look at it when they are ready to do the work.
replace front hose bib on front of home Upon arrival customer explained that she was trying to wash her car and noticed that she had no pressure and could hear water spraying under home after looking over everything I found that hose bib was spilt due to freezing during the winter With her approval I shut water off to home and removed old hose bib and replaced with new frost free bib after installing I turn water back on to home tested and found no leaks
Upon arrival customer explained that they are having issues with sediment and would like options to take care of it as well as a utility sink install outside for when cooking on grill After looking over everything I provided options and customer requested that we email everything so they can talk it over follow up call set for Monday
After arriving to the home, the homeowner made me aware of how she was having tepid warm water across the home. She noticed this recently, and needed to figure out if it was plumbing or electrical related. We began at the water heaters. Located inside a closet, Two 50 gallon Electric Bradford White water heaters. These have been here since 2003, whenever the home was renovated. The homeowner made me aware that she had recently had electrical issues, and Duke Power had to come out and mess with her power meter. I began at the panels, and determined a tripped breaker. Once I tripped it back, the second water heater in series began to heat up. The homeowner and I discussed replacement of the units, because of age, and other concerns. The homeowner was also interested in tankless. At this time, I have given the homeowner options with upfront pricing to get this taken care of. She wants the estimates emailed, so she can review the, with all the parties needed to make a decision.
Upon arrival Thomas and I discussed the issue with his running toilet. After discovering the culprit (failed fill valve) we spoke about a few options. We discussed installing a whole home sediment filter to alleviate the build up of sediment in the toilet tanks as well as the other plumbing fixtures. He stated that at this time he just wanted to toilet to stop running. But when doing a remodel/addition to the home (near future) he’d like to address those concerns then. Inquired if we install septic systems as well. They will need a second system to accommodate the addition in the future. For the repair today I turned the valve off to stop the flow on water to the tank. Drain down water and remove failed fill valve. Install the new fill valve, test to verify proper function and no leaks.
Upon arriving at the home, Thomas and I discussed the issues he was having with his drain clean out and the cap. It had. Large crack in the cap and in the adaptor. He informed me one of the dogs had chewed it. After learning about these events I had suggested going back with a material unable to be chewed by dogs in the future. After further discussion with Thomas he agreed that would be the best path to proceed with. Once that decision was made I went to Ferguson to get the materials needed. After returning from the supply house I cleared away the small amount of dirt from my work area to allow access to workable pipe. I Cut and remove damaged clean out access and cap. I then ensure the area was clean and clear to install the new cast iron riser and brass cap to prevent issues with the dogs in the future. Test to verify proper function and no leaks
Upon arrival to the home I done inspection on the tank that Jeremy had come out to pump , there is roots coming in on the outlet side of the tank, the Tank needs to be dug up on the outlet side and the roots need to be cut out and re-sealed with quick Crete upon providing a price for the customer the customer stated that they were gonna be out of town for Thanksgiving for the next few weeks and then when They get back in town they will give us a call
Upon arrival I spoke with the homeowner and he showed me the location of the septic tank, after further evaluation of the septic tank i then made them aware that it did not need to be pumped and that it was nothing but water in the tank and that the filter was clogged and it was causing the house to back up a little, I then noticed while cleaning the filter that around the filter tee there were roots, i then made them aware that we could have the camera and sewer specialist come out Friday morning at no charge and take a look at the roots and provide upfront options and prices on how to fix the issue, I then gave an upfront option and price on cleaning the filter, after signature approval I didn’t clean the filter and placed it back in the filter tee, after completion of the job I cleaned up all tools and materials. - clean outlet filter when not pumping
Minor rebuild Shut off water to the toilet, and drain the toilet Vacuum out any excess water Once toilet is empty, disassemble and dispose of all existing internal parts Install new internal parts including fill valve, flush valve assembly, flapper, tank bolts, and new rubber gaskets Reassemble toilet after install of new components, and test fixture to ensure proper function 90 day warranty We were called out today because the homeowner was having issues with a toilet, and a kitchen faucet and lavatory faucet. After arriving at the home, we were informed the property has two houses, and each was having problems. The main home had a toilet which was running nonstop. The homeowner informed me that the downstairs toilet had been rebuilt by another company, but the upstairs was having similar issues and was not addressed. We looked over the toilet, and determined the issue to be the internal components were old and shrinking, and causing them to function incorrectly. We offered the cu
Minor rebuild Shut off water to the toilet, and drain the toilet Vacuum out any excess water Once toilet is empty, disassemble and dispose of all existing internal parts Install new internal parts including fill valve, flush valve assembly, flapper, tank bolts, and new rubber gaskets Reassemble toilet after install of new components, and test fixture to ensure proper function 90 day warranty We were called out today because the homeowner was having issues with a toilet, and a kitchen faucet and lavatory faucet. After arriving at the home, we were informed the property has two houses, and each was having problems. The main home had a toilet which was running nonstop. The homeowner informed me that the downstairs toilet had been rebuilt by another company, but the upstairs was having similar issues and was not addressed. We looked over the toilet, and determined the issue to be the internal components were old and shrinking, and causing them to function incorrectly. We offered the cu
Minor rebuild Shut off water to the toilet, and drain the toilet Vacuum out any excess water Once toilet is empty, disassemble and dispose of all existing internal parts Install new internal parts including fill valve, flush valve assembly, flapper, tank bolts, and new rubber gaskets Reassemble toilet after install of new components, and test fixture to ensure proper function 90 day warranty We were called out today because the homeowner was having issues with a toilet, and a kitchen faucet and lavatory faucet. After arriving at the home, we were informed the property has two houses, and each was having problems. The main home had a toilet which was running nonstop. The homeowner informed me that the downstairs toilet had been rebuilt by another company, but the upstairs was having similar issues and was not addressed. We looked over the toilet, and determined the issue to be the internal components were old and shrinking, and causing them to function incorrectly. We offered the cu
Minor rebuild Shut off water to the toilet, and drain the toilet Vacuum out any excess water Once toilet is empty, disassemble and dispose of all existing internal parts Install new internal parts including fill valve, flush valve assembly, flapper, tank bolts, and new rubber gaskets Reassemble toilet after install of new components, and test fixture to ensure proper function 90 day warranty We were called out today because the homeowner was having issues with a toilet, and a kitchen faucet and lavatory faucet. After arriving at the home, we were informed the property has two houses, and each was having problems. The main home had a toilet which was running nonstop. The homeowner informed me that the downstairs toilet had been rebuilt by another company, but the upstairs was having similar issues and was not addressed. We looked over the toilet, and determined the issue to be the internal components were old and shrinking, and causing them to function incorrectly. We offered the cu
Shut off water to the property, and drain the system Disconnect and remove old faucets, and install new customer supplied faucets Attach to sink/counter and seal around base with caulk Connect to water supply, and test fixture for proper function and to ensure no manufacturer defects Remove broken hose bib by cutting copper water supply in the crawlspace Attach new hose bib to water supply using pex jumper Secure hose bib to the wall using anchors and screws Test for proper function and to ensure no manufacturer defects Remove existing toilet seat/bidet, and install new customer supplied toilet seat Attach to toilet securely using provided locking retainers 90 day warranty We were called out today to give options for replacing two lavatory faucets. After arriving at the the home, the customer showed me to the faucets in the master bathroom. They had already purchased some customer supplied faucets, and wanted a quote for replacing them. They also asked about removing a bidet