Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I had Nick, he’s a good guy. Came out after hours, Got the work done fast;; no problems and took alil time to show me his prize winning dogs. I’d definitely recommend him.
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Convenience
Nick was epic. Came quickly, at the time scheduled, professional and excellent communication.
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CHRIS the service guy seem to be open and honest two things I like.
Overall Experience
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Nick and his team member (Chris I believe) were very helpful to address and correct the issue with my well and the delivery to our home. They both listened well to my concerns and communicated well there concerns about my system.
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Adam did an excellent job. Described what needed to be done and cost of job. I would recommend them to my friends
Overall Experience
Quality
Price
Convenience
Upon arrival we found that the customers crawlspace was severely flooded due to a 40 gallon electric lowboy water heater leaking heavily at this time we turn the water off to the heater to stop the leak and then I provided the customer with multiple options and upfront pricing he is having fraudulent account issues and will let us know when we can proceed with the work Nick pleasants Graham,nc
dispatch fee waived, actual problem is with the neighbor
Flush tanked water heater that was installed last year
Upon arrival I touched base with customer for the issues they were having. I gave them several options and solutions to fix there problems. They decided to hold off at this time. They did pay the 49 dollar fee.
Upon arrival I touched base with home owner. He told me he wasn’t getting hot water and showed me to the water heater in garage. After checking out water heater I found it was leaking from the base and the top. The water heater was wrong size. With that being said. The water heater was a 30 gallon and at least should have been a 40 gallon. The water heater was sitting on boards that were on top of stand. The water heater was still 4-6 inches from touching the gas vent. No expansion tank or drip leg. After giving customer options to replace water heater. We could not come to a conclusion. I was then asked to leave. With that I left the resident.
Repair tubular drain under kitchen sink. Replace nut on bottom of basket strainer. Upon arrival I touched base with customer. He showed me the link under his kitchen sink on the drain. I gave him Several options to replace and to repair. He chose to repair at this time. I replace a medal nut on the bottom of the basket strainer and Reassembled the tubular drains under kitchen sink. Tested for leaks. No leaks. Job is complete
Replace boiler drain on hot side washing machine valve hook up Upon arrival customer made me aware that the washing machine hose had seized on the hot boiler drain shut off valve I gave the customer multiple options and upfront pricing and at this time we are only going to replace the hot side boiler drain that the washing machine lines connected Nick pleasants Graham,nc
After arriving to the home the home owners son made me aware of the property is vacant and currently on the market and that he wished for me to take a look at the garbage disposal‘s, after assessment of the disposal as well as the kitchen faucet the homeowner is chosen to replace both items with customer supplied parts and will be calling back to schedule work when ready
toilet fill vlave replacment replace one emergency valve with braided stainless supply 1/4 turn valve, add-on stop 1/2 price under same cabinet Upon arrival customer made me aware that the master bathroom toilet would not fill up properly and also I noticed that the shut off valve was not functioning at 100% and leaked when in the off position, so I gave the customer multiple options and upfront pricing and at this time I replaced the fill valve, emergency shut off,escusion, and also replace the supply line as a courtesy to the customer. Once work was complete a test and thoroughly and now everything is functioning properly Nick pleasants Graham,nc
Provided upfront pricing for repair and replacement of fixtures throughout the home as well as different water treatment options, homeowner is going to discuss options with wife before moving forward with work
Took the box off pressure switch and the whale started working properly informed the customer that the pressure switch had lots of corrosion and the t had a lot of corrosion as well and should be replaced they said that they were going to hold off so I wrote up a quote for just the pressure switch and a pro quote for the pressure tank as well for them in the future
The customer is going to inform the homeowner of what is going on and the price that it will be and then the homeowner will contact us to come back out here and do the work at that time
On this visit I ran my drill snake through the upstairs hall shower drain to clear some 2 inch galvanized in the ceiling and going down behind kitchen sink as courtesy .This work seem to improve the flow of the drains tremendously, I also took many pictures of all plaster and sheet rock that was cut during re-pipe that was performed yesterday. A reinsured customer that we would take care of all drywall and plaster repair and he would be responsible for sanding and painting, also re-insured customer that we would take care of two holes that were drilled into the top step from behind by accident. We will be sending a specialist to perform this work. Again we will be patching all sheet rock and plaster to a rough finish Nick pleasants Graham,nc # no