Nathan was the absolute best, most professional, knowledgeable, confident and personable individual. After meeting and talking to Nathan, me and my wife felt that if he was a representation of what this company had to offer, we will be making a great decision to do business with Quality Service Today. He and his team mates (Blake and David) did not let us down during the entire service call which was around 6 hours.
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During the stressful time of buying a home, Chris helped me understand what I need to get done. I was also able to get on the schedule very quickly!
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Overall Experience
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Overall Experience
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Overall Experience
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I had Nick, he’s a good guy. Came out after hours, Got the work done fast;; no problems and took alil time to show me his prize winning dogs. I’d definitely recommend him.
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Nick was epic. Came quickly, at the time scheduled, professional and excellent communication.
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CHRIS the service guy seem to be open and honest two things I like.
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Upon arrival to the home, the homeowner made me aware that his hose bib was leaking, along with multiple jobs in the home including installing a toilet, kitchen faucet, and repiping the home from CPVC to pex. He is interested in picking up his own faucet and toilet.
After arriving to the property a representative from the remodeling company met me to explain the situation, the contractors building the new foundation for the master suite addition onto the Home have struck the water line coming from the whale to the pressure tank in multiple spots, and proceeded to finish the foundation before making repairs to the waterline, the existing material is blue polybutylene waterline which is no longer being manufactured nor do they make repair parts for it, after assessment of the situation I have provided multiple upfront prices to run a new waterline from the whale around the backside of the property staying approximately 5 to 10 foot after new foundation and tying into the home, given that the property is vacant the representative from the kitchen remodel company is going to take this information to the person overseeing the renovation budget and contact me with any questions comments or concerns. Adam Hill 336-260-7996 Quality service today plumbin
After arriving to the home homeowner made me aware that he currently is without water, he also may be aware that he has already checked incoming power to the pressure switch and stated that the well currently has power but it’s not producing water, after having the homeowner cut the breaker back on we moved to the well house that contains the well itself, water system and pressure tank which has been replaced fairly recently, the age of the pump is unknown, initially testing there currently is no voltage coming in to the pressure switch from the breaker panel, after returning to the breaker panel and verifying the powers coming out of the panel the homeowner should seek out an electrician to assist him moving forward and call back if there is still a plumbing issue present
install white value round or standard height toilet, flange not included Kholer highline Upon arrival customer made me aware that there was water leaking from the toilet I found it to be from the tank bolts and she also had a bad fill valve, other mechanisms were deteriorating as well so I gave the customer multiple options and up front pricing so she decided to have a toilet replaced with a Kohler highline, I did repair the right side flange as a courtesy. Customer finance this option through synchrony and will be receiving paperwork and confirmation in the mail. After the new toilet was installed and tested thoroughly and now everything is functioning properly 90 day warranty on labor Nick pleasants Graham,nc
Includes: -open ceiling in garage to identify leak, offer upfront pricing for solutions at that time ***does not cover Sheetrock repair*** After arriving to the home the homeowner made me aware that she is noticing spotting on the garage ceiling directly below her sons bathroom and that the drain in the shower is draining slowly, after assessment of the situation and removing light debris from the tub stopper I proceeded to offer upfront pricing on diagnosis which involves removing sheet rock from the garage ceiling to expose the plumbing for the bathroom, after cutting three small holes to expose the plumbing for the bathroom I proceeded to run extensive amount of water in the tub, sink as well as the toilet using both the shower arm and tub spout, at this time everything in the ceiling is dry, this is also the area of the home where the attic and garage roof meet the upstairs bathroom and it is possible that there is a roof leak causing the spotting on the ceiling but at this time
Tighten the nuts on tubular underneath lavatory faucet in bathroom. Upon arrival to the home the homeowner made me aware that he slightly tipped his sink which caused his tubular to leak. After inspection I found that two of the nuts on his tubular had become slightly loose and were leaking, and mentioned he needs a new toilet soon. I offered multiple options and upfront pricing for his fix today and for his potential toilet purchase. Everything is functioning properly and the tubular was no longer leaking.
Emailed the quote to the customer the customer is going to consult with her mother and get us back out here later in the week to get this issue handled
After arriving to the home the homeowner made me aware that she hast to have her septic tank pumped approximately every six months and if this has been the case for a long time now, as well as anytime laundry is ran septic water comes up in the backyard and the location of the septic tank as well as slightly backs up into the bathtub, the homeowner believes that there may be an issue with the drainfield, due to accessibility and the possibility of our truck not fitting down the driveway as well as not having the capacity to perform drainfield work at this time this is not a service that we are going to take on
Unclog upstairs toilet in master bathroom and adjust the float on the downstairs toilet. Hose bib wasn’t registering the PSI gauge.
Tighten his shower handle and add a J-hook to a shaking copper line underneath the house. Christylesescobar@gmail.com
Includes: -replacement of sanitary well seal -emergency dispatch fee *** Not responsible for cost of new well pump if existing material breaks and pump is lost down well*** After arriving to the home and the homeowner made me aware that she has noticed a leak coming from the top of her well, after assessment of the situation and determine if the leak is below the sanitary well seal, after providing upfront pricing for repairs and gaining approval I proceeded to pull the well approximately 2 feet out of the ground followed by securing the pipe and removing the existing sanitary will seal followed by installing a new well head with all new steel fittings, brass boiler drain and sanitary well seal followed by lowering the well back in the position and making the necessary water and electrical connections and returning power to the system, at this time everything is functioning properly and free of failure
Ran dishwasher and found that all plumbing is work properly made customer aware that most likely it’s the seal and would need to have a appliance company come out to replace them Looked at both sinks in upstairs hall bathroom and found that the top for both pop up stopper is missing and the one on left has fallen down into p-trap Spoke with customer about membership as far as doing the system check and flushing water heater customer stated that he would have to schedule it for his next teacher work day and he would call the office to do so after he gets back to the school and checks the schedule
Replace the expansion tank and TMP on the water heater the water heater is a Bradford white 2018 Replace expansion tank that had a busted blatter as well as replacing the TMP that was dumping
Customer forgot to pay the gas bill and the gas company has come out and turned off the gas to the house which caused the water heater to go out
Upon arrival customer made me aware he had a hall bath toilet running an emergency shut off valve would not turn it completely off so I gave the customer multiple options and upfront pricing and at this time we’re going to wait until Friday when customer gets paid to reschedule to replace the shut off valve for him Nick pleasants Graham,nc