Very pleasant and knowledgable. Answered all my questions.
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I contacted SECTV to question a bill. Laura, in the Billing Department, took the time to research my bill and was able to explain what the error was. She handled my call professionally and efficiently. Laura renders great customer service. All customer service representatives should follow Laura's example. Kudos to Laura!
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Very knowledgeable and courteous. Explained my issue and solution clearly.
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Jasmine was so polite, friendly & helpful! She helped me resolve the issue I was having with my Internet & left me with a smile on my face.
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Kyle Mak was very helpful and explained everything in a polite and professional manner.
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Marilyn was very informative, pleasant, and went above and beyond to get me the best possible pricing structure.
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It is not often you find someone willing to take the time to satisfy the need of the customer. Today I was assisted by Laura who surpassed all my expectations. She completely listened to my concerns and step by step gave me options. I made some changes with my cable service as she gave me tips to save money on my monthly bill. Each step of the way as I made my selections she gave me pros and cons with possible solutions if I was not happy with my choice. Never before have I dealt with a person that just could not help me enough…Laura surpassed all my expectations. It is worth a call to Laura for money saving guidance on your cable bill.
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Fast service. Please with the repair. Bob was extremely knowledgeable about the science behind the problem.
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It was a pleasure assisting you with your questions and concerns regarding the cable and internet service you have with us. I was wondering if you had a moment to complete a quick GOOGLE survey on how the call was handled. Thank you so very much and have an Excellent day! Marilyn
It was a pleasure assisting you with your questions regarding your phone service with us today. I was wondering if you wouldn't mind completing a quick GOOGLE survey on how the call was handled. Thank you.....and have a GREAT DAY! Marilyn
Good morning, i was following up on our phone call the other day, hoping everything is working well, if you do have any concerns or questions feel free to reach out to me , again my name is wendy , and if you kindly would fill out this brief survey i would greatly appreciate it , thank you and hope you enjoy your day.
Good afternoon, my name is wendy and im a csr with service electric, if you kindly take a few short minutes and fill out this review on your phone call, i hope i was able to answer all your questions and that you were satisfied, thank you and i would greatly appreciate it , Have a great day !!
It was a pleasure assisting you with your internet service. I was wondering if you would like to complete a quick GOOGLE survey on how the call was handled. Thank you and have a GREAT day! Marilyn
It was a pleasure assisting you with your internet the other day. I was wondering if you would complete a quick GOOGLE survey on how the call was handled? Thank you and have a Great day! Marilyn
It was a pleasure assisting you with your phone service this morning. I was wondering if you would complete a quick GOOGLE survey on how the call was handled. Thank you so very much.....and have a GREAT day! Marilyn
Hi Ladies, It was a pleasure assisting you today with your internet issue. I'm so glad we were able to get that router connected for you! I also want to say thank you for working with me to help figure out the problem. Please click the Google link and leave a 5-star review. Thank you so much and have a great day! Nanette SECTV CSR
It was a pleasure speaking with you today. If you would take time out of your busy day to take a brief survey, we would greatly appreciate it. The survey is to rate the customer service representative, Laura, that took your call regarding the billing on your account. Thank you, and have a wonderful day!
It was a pleasure assisting you with your account today. I was wondering if you would complete a short Google survey on how the call was handled. Thank you and have a GREAT weekend! Marilyn
