Very caring about doing it right, took great care in protecting house furniture and rugs, pleasant, polite and professional. They did a quality job and it looks and works great. Like that he showed us how all works at the end of the job and asked us to work things to make sure it was to our liking. Also dropped in periodically to look at the progress and was very happy on how it went, they took great time to make sure it was done right the first time.