on time and did a great job
Response from Weather Tight Corporation:
Thank you for taking the time to share your review. We will be sure to share your kind words with all involved. Thank you for being a part of our Weather Tight family!
Response from Weather Tight Corporation:
Thank you for sharing your experience with us! We are so happy to see it was a 5-Star experience & will share your kind words with all involved!
Chais was great - courteous and knowledgeable! The new windows are lots better than the originals.
Response from Weather Tight Corporation:
Thank you for taking the time to share your experience with us. We will be sure to share your kind words with Chais & we are truly thankful to have you as a part of our Weather Tight family.
All the guys working on the project were very patient with my questions and were very thorough with correcting all issues.
Response from Weather Tight Corporation:
Thank you for taking the time to share your experience with us! We will be sure to share your kind words with them. If there is anything we could do to convert you to a 5-Star review please do not hesitate to let us know.
Installers were polite and thorough. We were really impressed that they were here at 7:30am as promised and that they got the job done under extreme cold weather conditions.
Response from Weather Tight Corporation:
Thank you so much for taking the time to leave us your feedback. We are so happy to hear that you had such a wonderful experience working with us and our installation team. They take great pride in offering the best to all of our customers and mastering their craft. We appreciate you being our customer and hope to work with you on your next home project!
Hector & Pedro did outstanding work did not rush the job even in the weather they worked in. If down the road we have something done i would request for them to do it. Its just too bad we had to wait so long to get windows in but was worth it
Robert & Travis were excellent installers. They had attention to detail. They were friendly and very professional. Our ratings below are just for the window installation. Since there is a delay on trimming out the interior the job has not been completed. This is only for the work done to date. Please note that we are requesting Robert to finish the job when the trim boxes are ready and can be installed. Rated convenience as below average simply because what was supposed to be a 2 day install is now stretched into weeks. Biggest inconvenience is that we are not able to put our window coverings back up. Especially in the master bedroom.
Response from Weather Tight Corporation:
Thank you so much for sharing your review with us. We want you to know that we read each and every review- and take the feedback to the necessary parties as praise and/or continued improvement opportunities. We are thrilled that your experience with Robert & Travis was a positive one. We will be sure to share your kind words with them- as we are truly thankful to have them as a part of our team! They are masters of their craft. We want to apologize to you for the delay on the trimming. Not that we want to make any excuses for your experience, we understand your frustration- as we navigate the shipping & material delays related to COVID. We have been working with our manufacturers every single day to ensure that product and materials make it to us in a timely fashion- because at the end of the day- it is a direct reflection of us. We truly apologize that you are on the receiving end of such delays- and it is something that we will continued to work with them on, as we want to deliver the best service to all our customers. COVID has really been a test to all, and we appreciate your patience as we continue to navigate this trying time. We have informed the necessary teams that you are requesting Robert back out—which we should have no problem making that happen. We also can’t thank you enough for being a continued customer of ours—and we want you to know that we appreciate this feedback—we will use it to continue to grow and tighten up our policies and procedures. Thank you again.
The guys did a excellent job. It's a shame we waited so long for the door. I'm very pleased with the way it looks. Everything matches very well.
Awesome, friendly and experienced workers. They came installed my gutters, walked me through it and explained everything that was going to be done. Made me feel confident in doing business with weather tight.
Response from Weather Tight Corporation:
Antoine & Cynthia- Thank you so much for taking the time to leave us your feedback. As an employee owned company- our teams strive to provide all our customers with top notch customer service & quality products. We are so glad your experience with us was nothing short of that. We appreciate you being our customers and hope you continue to love your new Weather Tight gutters!
installers very capable and responsive
Response from Weather Tight Corporation:
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had such an excellent experience working with us! We will be sure to pass along your praise to our installation team- as we agree- they are incredible at what they do! We greatly appreciate you being our customers!
Response from Weather Tight Corporation:
Jack & Peggy- Thank you so much for taking the time to leave us a 5 star review! We are so glad you have enjoyed working with us and are loving our lifetime warranty! Wegreatly appreciate you being our customers and hope you continue to love your new Weather Tight windows!
Had a wonderful installation team who did quality work and were conscientious about leaving my home tidy with sparkling new windows! A special thank you to the team leader who worked tirelessly and made me feel comfortable the job was done right and on time. WeatherTight windows cost a bit more but the quality shows and my energy bills have gone down. I also feel good about using a local company and buying windows made for midwestern winters!
Response from Weather Tight Corporation:
Paula- Thank you so much for leaving us your feedback! We are so thrilled to hear that our installation team could provide you with amazing service and could help make the process an easy one for you! It makes us incredibly happy to hear that you are loving the quality & look of your new Weather Tight windows as well as seeing a decrease in your energy bill. Thank you for choosing Weather Tight. You being our customer means so much to us!
Response from Weather Tight Corporation:
Gerald & Nellie- Thank you for taking the time to leave us a review! We agree- our installers are masters at their craft and we are proud to have such a strong team! We are very happy to hear that you had a great experience working with us and will be sure to pass along your feedback to our installers. We appreciate you being a Weather Tight customer & hope you continue enjoying your new windows!
Great warranty on our windows, easy to operate and clean. Courteous and personable installers. Looking forward to see how well they work in the winter.
This is our second time using Weathertight and again we are very pleased!
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