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Superb customer service Timely Efficient
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The HVAC maintenance service we received today was excellent. Pat was very knowledgeable, courteous and friendly. We really appreciated the way he answered our questions and explained things. He gave us some good advice about the issues we were having and we intend to follow his recommendations. Thank you for your wonderful service, Pat!
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We've been using Frosty's for over 10 years now. They installed our Trane AC and boiler/furnace for radiant heat. Always available when we need them, plus they come out twice a year for check-ups. Phil is always professional and a pleasure to talk to, he explains everything he's working on and gives us Information about potential upcoming service. A+ in my books!!!
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Response from Frosty's Heating and Cooling, Inc.:
Thank you so much for the five star review, Nanook! I'm so glad you are happy with Andrew's service. If you need anything else, please give us a call!
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excellent
Response from Frosty's Heating and Cooling, Inc.:
Thank you so much for your review! We're glad Andrew provided wonderful service. If you need anything else, please let us know!
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Totally satisfied with the performance of technician, Andrew Todd, performing checkup of cooling system. Very professional and most polite. Even made friends with my shih-tsu.
Response from Frosty's Heating and Cooling, Inc.:
Wow, Raggambi! Thank you so much for the 5 star, stellar review! We are so glad that Andrew's service was exemplary, and thrilled that he made a furry friend along the way. If you need anything else, please keep us in mind and give us a call!
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Andrew was absolutely excellent as always. We appreciate the Frostys family and their wonderful service
Response from Frosty's Heating and Cooling, Inc.:
Hi there! I am so glad that Andrew's service with you went well. We hope you'll remember us for any future HVAC needs, and thank you for your review!
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Response from Frosty's Heating and Cooling, Inc.:
Hi Tanju! Thank you for your review. I'm so happy Tim did a wonderful job. Please let us know if you need anything else!
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Andrew was fantastic. His technical expertise / practice / skills were superb and his customer service exemplary. He was timely, thorough, patient, and most kind. He went the extra mile to explain many things to me. This young man is a great ambassador and technician for your company. I’m thrilled I now have a contract with Frosty ..... a company I can trust.
Response from Frosty's Heating and Cooling, Inc.:
Hi Annette! Thank you so much for your kind words. I'm glad we were able to get Andrew out there today, and that he provided stellar service. We look forward to seeing you again in the fall, but please give us a call if you need us before then!
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Frosty’s pricing is fair and competitive. The technician was knowledgeable, polite and very clean.
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Phil did a great job of diagnosing the problem and explaining what needed be done. He completed the repair quickly and gave me good preventive maintenance suggestions.
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