My service tech arrived right on time, diagnosed my problem in minutes. He was friendly and answered all my questions in terms I could understand. He also passed on some good maintenance tips! We've been customers at Frosty's for 20 years. This is why we stay!
Phil always gives me his honest opinion. I definitely trust Phil and Frosty’s.
Phil has been providing us with great service for some years now! I greatly appreciated the text and phone notification telling me that Phil was on his way.
Andrew is professional, knowledge and courteous. I value my relationship with Frosty's and Andrew is great.
Response from Frosty's Heating and Cooling, Inc.:
Hi Abraham! We definitely value you as a customer, and I am so glad that Andrew provided you with quality service. We hope to hear from you if you have any future HVAC needs!
I am very pleased that my system is working and that I can trust that the system is reviewed and kept up to par by a knowledgeable and professional technician. Thank you Thea.
Response from Frosty's Heating and Cooling, Inc.:
Hi Leticia! Thank you for your review of Thea's service. I am glad that your appointment went well, and Thea was able to keep things running smoothly. I hope you'll remember us if you need anything else, and we look forward to working with you.
Response from Frosty's Heating and Cooling, Inc.:
Hi Don, thank you for your review! I am so glad you're happy with Phil's professionalism. If there's anything else we can help with, please let us know!
Phil always displays top notch technical ability providing detailed explanations in response to all questions. My #1 choice in performing the twice annual HVAC system inspections.
Woke up today at 58 degrees inside the house. Furnace not working. Called Frostys and they had a great tech here within an hour who corrected the problem and made recommendations on future maintenance items.
Have used other companies in the past, but have not looked elsewhere since we started using Frosty's. Fast and prompt service with very knowledgeable techs. We've had them out for Replacements, installs, maintenance and repairs and have never had to call back for something missed or done incorrectly. The technician has always been great at explaining what is needed versus what will be needed sooner or later on so we can make an informed decision. Always willing to talk and explain everything they're doing and more than happy to answer any questions. Every interaction we've had with employees that answer the phone to the techs that come out has been polite and professional.
Water heater gas valve replacement on Chancellor Way
Performed repairs on Tempstar AC system.
Performed preventive maintenance on Trane Heat Pump system.