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On time, excellent communication, knew what to look for and very personable!
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Apologies for the lateness of the feedback of the service performed on May 17th. It is well worth providing feedback for Nick as he did an excellent job with the Gold Star service. He was friendly, professional, and explained everything clearly. Thanks!
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Andrew called ahead of time, came when he said, thoroughly checked out our units inside and outside. He shared one improvement we could make, he’s a great communicator. Andrew also booked out next appointment.
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Overall Experience
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Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Have always had a good experience with them. All techs are honest and explain any problem areas with me. There is always an option to do any work suggested later. Decisions are left up to me.
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Seasonal maintenance on Lennox Signature and Carrier Systems
1 system heating and air conditioning maintenance
Service call on Carrier System/Blower intermittently operating/Seasonal maintenance on 3 Carrier Systems
During a service call for no cool I set a lead for a comfort advisor to replace this old system with a new energy efficient hvac system and installed a whole home air purification system on the other system to improve indoor air quality
Investigate non-operation of second system result failed dual run capacitor
Seasonal maintenance on Lennox System/System Upgrades
During a Lennox 3 hvac system maintenance I cleaned the condenser coils and renewed maintenance agreement
