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Prompt, efficient and friendly. Gerry gave me the feeling that I was dealing professsional who had the time to put my mind at ease and address the problems appropriately.
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Once again a representative of Clearview came to my home and provided excellent service, outstanding communication, detailed analysis and review of what was necessary and why was done. They fix the problem and made recommendations to prevent future problems. John was personable, friendly and good at his job I am highly impressed - and I’m not easily impressed !
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Engaged Clearview based on their radio ads and was pleased with the quality of service. Knowledgeable and pleasant service rep, Chad took the time to explain and recommend furnace service needs.
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John was on time analyzed the system and laid out different options for repairs in a clear and concise way. He was training a new hire named Matt who was polite, eager to learn and also made good friends with our puppy. I would engage with Clearview for all our plumbing and heating needs.
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Chad was so willing to take the time to answer questions related to the service call and those related to the call and walked me through a few things too. He continually asked "Any other questions?". I really appreciated that.
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I was dispatched out to Andrae’s home In haysboro Calgary. To take a look at her main sanitary line which is backed up into her basement. Upon arriving I noticed that there had been quite a bit of water that had flooded under the floor as she had carpeting and clothes that were soaking wet. Upon a thorough investigation I determined that her main line needed to be augered. I presented her with her options. I also noticed that there were two waterlines coming off of her hot water tank that fat in to the home that had pretty serious leaks on them and I also presented options for replacing those bad spots of piping. After some thought Andre went ahead with the 143 auguring with the promise of us bringing back our senior technician with a camera to inspect the lines as we found roots in the line when I poked a hole through the blockage. The work I did here today it’s just a temporary fix to get the water away from the basement and Andres looking forward to finding out the state of her lin
Today I came to Terry and Noni’s Chaparral home because they are getting quotes for a new hydronic heating system. Other companies have come for a quote but Terry have not received them yet. Upon inspection of the 23 year old system i found its original design is poor and terribly inefficient. The boiler runs at 180 degrees only to be cooled down for the system loop by an injection pump to 120 degrees for the system loop. I’m told the boiler keeps blowing water of the pressure relief valve but the system works aside from the boiler. The feeder into the system uses a testable rpz backflow valve that needs to be tested yearly. The home is already equipped with a high quality water softener. Today I came to Terry and Noni’s Chaparral home because they are getting quotes for a new hydronic heating system. Other companies have come for a quote but Terry have not received them yet. Upon inspection of the 23 year old system i found its original design is poor and terribly inefficient. The bo
Trouble shoout tankless hot water tank
I was dispatched out to Brent’s rental property in North Glenmore Calgary. To take a look at a valve that had twisted on him when he was trying to remove the hose for the washing machine. After a thorough assessment determined that we had to cut the pipe back replace a section of the pipe and at Brent‘s request we transitioned tto pex for a future laundry box. I soldered up the appropriate adaptors put in 2 1/2 feet of pex on the hot and cold supply for the washing machine And pressure test lines there are no leaks at this time rent is really happy with our prompt service and our knowledge on piping systems and he looks forward to using us in the future when he gets his rental property completely done and rented out to a tenant for any further issues. Warranty for this work will be 30 days parts and labor. Brent is very happy to provide a five star review based on today’s service
I was dispatched out to Roberts home today in Cranston Calgary to take a look at his hot water tank which was only producing lukewarm water. After a thorough assessment I presented Robert with his options and I performed a diagnostic of his tank. I determine what the problem was and presented him with the repair solutions. And he’s moving ahead with the repair and replacement of a couple different components on his tank. His gas control module and his flammable vapour sensor require replacement and he’s moving ahead with that work. We will have to have a technician return with the appropriate parts early next week to address this issue. In the meantime he’s aware that his tank may fault out again but he’s also aware on how to reset it in the meantime until permanent solution can be implemented. Robert is very pleased with our thorough diagnostic and the assessment of what the issue was With his tank.
Nov.25 Today Jim came to Carla’s southeast home to replace their inducer motor. Upon inspection I found that this was the case, I replace inducer motor with the newer one, everything checked out, amperage on inducer motor is .5 when operating at normal working conditions, this rating is well within the range recommended by Payne manufacturers.
Today I came to John and Anna’s Temple home to perform a furnace tune up before winter. Upon tune up and inspection of the 24 year old system I tested and adjusted the gas valve, burners, gas pressure and temperature rise. Pulled and cleaned the flame sensor. Tested ignition system, inducing motor and assembly, blower motor and assembly, heat exchanger, humidifier, static pressures, all safety switches and control board. Furnace is in poor condition. The flame sensor, gas valve, control board and safety witches are all working well within manufacturers specifications. The inducing motor has advanced bearing ware and is over amperage. This will fail. The ignition system has approximately 20% life remaining. The furnace has been over heating due to the use of restrictive filters. The temperature rise was 83 with the filter in and is 66 with the filter out. A less restrictive or electronic filter must be used. I have replaced the filter today. The blower motor has over heated at least on
Stage 8 duct cleaning. Performed by Drake and Jim, from clearview services.
I was dispatched out to Carlos home today in Haysboro Calgary. To take a look at his hot water tank which recently started leaking. After a thorough investigation I presented him with his options and he decided to have us replace his 40 gallon hot water tank with a brand new 40 gallon. The old hot water tank was 25 years old and Carlo wanted to remove any doubt for the foreseeable future that he would have with that tank. So after replacing the tank I reconnected gas reconnected the waterlines pressure tested and so tested everything no leaks fired the tank before I left Carlo had Hot water flowing through his taps. Carlo is very pleased and excited to have a reliable hot water tank again and is looking forward to years of service from the new Tech. Carlo is very pleased with our service in general he’s more than happy to provide a five star google review based on today’s visit. The warranty for today’s work will be one year parts and labour and Six years warranty with the manufacture
Furnace install. Arrived on site and removed old unit. Original to the house, installed well. Placed, leveled and graded new unit and reused old filter rack. Made new tin, deleted old humidifier and patched those holes. Decided to put venting out where the tankless terminated in order to keep them all together. Cored my own hole and used 10 ft of 3” pipe (single pipe as there is a fresh air pot). Re used high voltage, adapted to gas drop, and hooked up low voltage. Changed t stat, added co detectors on main level and upstairs(basement not finished). Ran condensate to floor drain directly in front of unit. Terminated with a drainage T and added one to the tankless as it’s within4 ft to property line. Went on roof and re siliconed rain cap. Was not sealed at the bottom at all, but looks like the design would let water in. Sealed the bottom of the chimney with a 6” cap and clear silicone. Test fired, set pressures, temps were good, cleaned up.
Today I came to Neal’s Capital Hill home to perform 2 furnace tune ups to get ready for winter. Neal moved in last December and does not know the status of maintenance. Neal also would like a higher humidity level and air conditioning on the second floor. Second floor furnace (2006): Upon tune up and inspection I Tested and adjusted the gas valve, burners, gas pressure and temperature rise. Pulled and cleaned the flame sensor. Tested ignition system, inducing motor and assembly, blower motor and assembly, heat exchanger, static pressures, all safety switches and control board. The single stage, builder grade furnace is in fair condition. The flame sensor, gas valve, control board and safety switches are all working well within manufacturers specifications. The inducing motor is over amperage and will over heat, then fail. The blower motor has over heated and popped its sealed grease packs. This is like running you can with no oil in the engine and will result is the motor seizing. T
Came to Paul’s home in the Douglasdale area as Paul wanted us to install a new bathroom sink and faucet and update the connections from poly B to Pex. Presented Paul with the estimates for the work he requested and it was more then he thought. He instead wanted us to upgrade just the connections from poly B to pex. On the other side of the wall, in the mechanical room, the bathroom lines were accessible with poly B shut offs. Paul opted to keep those so the connections were installed downstream of those shutoffs. Paul was happy with the work completed. Work has a 30day warranty.