Called 30 minutes before arriving. Arrived on time. Gave me an estimated time until completion and was spot on. Did an excellent installation and cleaned up afterward. Answered all my questions. Great service and great job! Thanks ClearView and thanks Heinz!
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I paid 270, just to listen to someone ask for 1000 to unscrew a screw, literally that's what the maintenance guy said to me, this is crazy and completely unprofessional, the lady on the phone said if I'm not mistaken 190 or a little more but definitely not 270 just to listen to a guy drinking coffee say 1000$ to unscrew a screw and I can't guarantee that everything will work after that, these people lost a customer after this bad experience
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Service is like professional way, i’m really happy with their service
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Richard did a good job. Let everything clean. He was very respectful and thoughtful
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Yamil was very professional and knowledgeable. Was very pleased with his service.
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Heinz was amazing! Great to deal with and was very thorough and to make sure we understood all out options
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Gerry came by and performed the yearly maintenance on our furnace and plumbing. He identified an issue with both the furnace and the water softener and came back the next 2 days to fix them. Very pleasant and efficientl
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We installed a new boiler a few years ago and had an issue this past week. The team at Clearview was so wonderful. They advocated for us and did their absolute best to take care of our situation. I am so glad to have them on our side and have been really happy to have their monthly service plan. The value they add is worth every penny!
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John came on time did the work and explained everything in a proffessional manner. give us are options and everything complete. 100% satisfacation.
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Heinz was on-time. The work was completed to our satisfaction. Thanks Heinz.
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We had an old boiler. We switched it out a couple of years ago, and granted we’ve had some finicky challenges with solenoid valves and air hammer, etc, BUT WE CANT SAY ENOUGH WONDERFUL THINGS ABOUT THE CLEARVIW STAFF. Without exception, from John Fenning on down, every single Clearview Technician has definitely known their trade (and coming from my millwright husband that is a huge compliment!). We are so impressed with their knowledge, experience and problem-solving ability. We’re very glad we chose to join the “clearview family”! Thank you!
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Today I came to Sheila’s Kelvin Grove home because the second floor furnace stopped working. Upon diagnostics of the 22 year old system I found it is in poor condition. The control board was giving an error code indicating the pressure switch was not proving which will cause the furnace not to fire up. Upon further investigation I found the exhaust vent drain was plugged. Once cleared I was able to test the rest of the furnace. The control board does not put the system into high speed when it should and it cycles from low to high. When in high speed the furnace over heats and shuts down. This is caused by a plugged filter which I removed. The inducing motor is over amperage on high speed and is leaking acidic condensate into the furnace causing rust. The condensate pan is starting to leak condensate. The igniter has a slightly high resistance reading. The flame sensor, gas valve. Safety switches, and blower motor, are all working well within manufacturers specifications. The rating pl
Today I came to the Jarvis’s Marlborough home because they believe the new furnace is not working properly. They have explained that the home is warm but the front living room is 3-4 degrees Fahrenheit cooler than the thermostat location and belive the thermostat is not calibrated properly. Upon inspection I found the thermostat is reading correctly and acting as it should. What the home needs is an air balance to push air to the furthest ducts. The from living room only has 1 duct and it is the furthest away from the furnace. I have explained it all to the home owners who will go around and adjust the ducts to try and push heat to the living room.
I attended narins home in aspen ridge as their indirect tank is leaking. I found that it is leaking from the top. The tank is 12 yrs old and needs to be replaced. I gave them a couple of options and they are going to go over the options and get other quotes.
Return today February 18/25 to complete the work needed,job to do Hydro jet drain cleaning system(Gold system drain cleaning)the full house ,Removing toilets main bathroom and master bathroom to be hydro jetting the interior drain lines,Reset back toilet’s with new wax seals ,hydro jet kitchen drain ,hydro jet lavatory bathroom sink and drain lines,hydro jet tub and shower drain ,hydro jet laundry drain ,hydro jet floor drain mechanical room,hydro jet main drain.All the interior drainage system are clear and draining at this time.Customer is happy and satisfied with today’s service.
Today I came to Scott’s Cliff Bungalow rental property because there are 2 leaks in the hydronic heating system. Upon inspection I found the auto air vent is leaking and will be replaced under warranty. The mixing valve is also leaking and original to the home. This serves no purpose and should be removed. Scheduled to return to remove thermostatic mixing valve and Repipe the boiler loop. 50% paid today with the remainder due at time of job completion.
I attended Jacqueline’s copperfield home as the patches on her furnaces had fallen off again. I replaced with new patches, screwed the patches to the plenums using tin screws and taped the seams. Patches should not fall off anymore.
Today I came to Gerry’s Glenbrook home because the water heater is leaking and full of debris. Upon inspection I can see that is exactly the case. The home is equipped with a high quality water softener but has very high water pressure at almost 100 psi. Tech returned February 18 to remove old power, direct vented, hot water tank and install new electric 50 gallon hot water tank tech, drained old hot water tank and removed it capped off gas line and left the existing gas branch behind the new tank as per client tech cap off the venting for exhaust and return for the previous tank Tech then installed new 20 amp Eaton double pole breaker and ran 10 to wire to the hot water tank connected electrical and then adjusted waterlines and connected. Installed new pressure reducing valve and set water pressure to 65-70 psi text Phil hot water tank once full and purged of air tech turned on electrical breaker tank started to keep warm up without issues tacking for client after 23 hours. They wil
Today I came to Shirley’s Palliser condo because the heating system stopped working. Upon inspection of the ceiling mounted fan coil unit I can see the fan is running but there is no hot water going to the coil. I can feel the actuator is quite warm indicating it is getting voltage however it is not opening. The actuator should be replaced. If the actuator is replaced and the problem remains, the washer and dryer will have to be removed so we can access the control box of the fan coil unit for further diagnostics. Scheduled to return to replace the heating actuator. 50% paid today with the remainder due at time of job completion. 25% restocking fee should the job be cancelled.
Today I came to Nabil’s Bridlewood home because the furnace has been working inconsistently for the last week. Nabil has explained that he has to restart the furnace every day and sometimes twice a day to get the furnace to run. Upon initial inspection I found the furnace was locked out on error code 14 inducting and ignition lockout. We reset the furnace and it fired right up. Becuase the furnace was running, we decided to perform a furnace tune up. Furnace tune up: Upon tune up and inspection of the 23 year old system I tested and adjusted the gas valve, burners, gas pressure and temperature rise. Pulled and cleaned the flame sensor. Tested ignition system, inducing motor and assembly, blower motor and assembly, heat exchanger, humidifier, static pressures, tested and tightened all electrical connections, all safety switches and control board. Furnace is in poor condition. The inducing / exhaust motor is very loud with bearing ware and will seize in the very near future. The ignit
Today I came to Rick’s Valley Ridge home to perform a furnace tune up. Furnace tune up: Upon tune up and inspection of the 29 year old system I tested and adjusted the gas valve, burners, gas pressure and temperature rise. Pulled and cleaned the thermocouple. Tested ignition system, inducing motor and assembly, blower motor and assembly, heat exchanger, static pressures, tested and tightened all electrical connections, all safety switches and control board. Furnace is in poor condition. The inducing motor is over amperage and has bearing ware indicating impending failure. The thermocouple, gas valve, blower motor, and safety sensors, are all working well within manufacturers specification. The control board has 2 over heating resistors which could cause a burn out on the board. The heat exchanger is badly damaged with all cells having black sections, and all rivets being rusted. This leaves the heat exchanger open to cracks and failures. Rick is happy with my service today and will
I attended Dans prestwick home as his thermostat was showing no power. I found that he didn’t have a c wire for the new nest thermostat. He had an existing humidistat above the thermostat that he no longer used that I was able to steal a wire from. Used wire from humidistat and hooked to c on thermostat and hooked to c on control board. Checked operation. Thermostat now hooked up to wifi and operated furnace without issue. Dan will be replacing both furnace and hot water tank this spring.
Arrived onsite due to concerns with furnace Systems board is not producing power but has 120 coming in Cannot source board until Tuesday but I’ve recommended replacing system due to age 1997 Client would like follow up Tuesday morning
Arrived onsite after hours due to concerns with furnace Client had neighbor over and they found ignition assembly exploded Provided replacement options vs repair options Client would like to hold off on repair due to cost is going to speak with partner about replacement in the case further issues with system
Arrived onsite after hours due to concerns with furnace Client has managed to diagnose it down to a cracked igniter I’ve made client aware there may be other issues as well once system goes through remaining cycle and he understands Part needs to be ordered (York) Set Client uo with heaters for time being to be credited towards work once completed To follow up Tuesday with eta
Arrived onsite to clients home after hours due to concerns with furnace system is from 2002 I’ve went over repair vs replacement options with clients but due to the amount of modifications that need to be done they would like to try repair at this time Need to order part when wholesaler is open Deposit collected