He was very knowledgeable and helpful. He was great! The schedule was not good as I was originally told I would be scheduled in October. And I also scheduled a furnace cleaning but the wasn’t in the service. I was ok because I will clean after my Reno.
Yamil and the rest of the crew were awesome and took very good care of us and our home. 10/10 would be happy to have him back!
What a great experience. Heinz was so knowledgeable and took the time to explain what he was doing during the diagnosis. He then spent time with me explaining all the option that I had and offered some appropriate advice . He cleaned up after he was done and it was cleaner then when he left.
yamil is courteous very efficent goes the extra mile for his customer. best teck for any job.
Changed out old furnace and installed new furnace, humidifier, and controls. Everything working good.
Richard was very good and knowledgeable. Very happy with his service today.
Adam was so thorough and took the time to explain everything to us . So friendly. Highly recommend.
Disappointed in the report and recommendations re our bathrooms. We have two, but the Plumbing Inspection reports on only one bathroom. Further, my husband went with your service man throughout his survey and never saw him put dye into either toilet, although the Plumbing Inspection reports one "A - Pass." Finally, we were surprised that he did not check the water pressure relief value on our hot water heater.
Knowledgeable and willing to answer all questions you may have.
John certainly knows his stuff. Very concerned for the customer. Open to all questions and offered great suggestions.
Today I came to Gord’s Parkland home because the furnace stopped working yesterday afternoon. Gord said the thermostat was dead yesterday. He installed new batteries and the furnace still wouldn’t work. Upon inspection of the thermostat I found Gord had not put the thermostat on the wall properly. I pushed it on the wall and the furnace fired up. We decided to not waste the trip today and do a tune up. Furnace tune up: Upon tune up and inspection of the almost 16 year old system I tested and adjusted the gas valve, burners, gas pressure and temperature rise. Pulled and cleaned the flame sensor. Tested ignition system, inducing motor and assembly, blower motor and assembly, heat exchanger static pressures, tested and tightened all electrical connections, all safety switches and control board. Furnace is in fair-poor condition. The furnace exhaust/inducing motor is vastly over amperage and over heating, this indicates impending failure. The gas valve, ignition system, control board,
This call is in the Chinook community,Remove old and leaking cast iron kitchen drain from the kitchen sink to basement mechanical room,remove old and leaking copper water lines and shut off valve under the kitchen sink,Supply and install new abs kitchen drain ,supply and install new abs trap,supply and install new ads clean out drain under kitchen sink,supply and install new abs kitchen drain line to the basement mechanical room.supply and install new hot and cold water lines pex ,supply and install new shut off valve under kitchen sink,complete installation,remove all the old material from the job site.
Today i arrived to replace johns furnace to a goodman variable 60k btu. Gutted old furnace. Then levelled and placed the new furnace with forward grading towards the trap. I reconnected the exhaust pipe to the existing 2” 636. Added new transitions on tin and secured filter rack using slip and silicone. Re did parts of the gas run using 1/2” black iron pipe. Tested and reused the condensate pump already existing. Changed the co detectors and thermostat w/o programming options as per client request. Set gas pressures 1.6”/3.5”wclm. Ran furnace for 20 mins during cleanup and exit. #happycall
Today I came to Jamie’s Marlboro home to evaluate the sanitary sewer after a back up. Jamie has explained that this happens almost every 3-4 years. Upon camera inspection I found the internal abs piping is in good condition. Outside in the back yard there is a pipe belly/dip that runs from approximately 38-50 feet. This dip is the cause of the back ups and the only permanent fix is to excavate the back yard. Because the yard is quite deep, the excavation would be very costly and Jamie wants just quotes to flush the system at this time.
Today I came to Derrick’s Altadore home because one of his water heaters stopped working and is leaking onto the floor. The leaking tank is connected to a 2 zone under slab and under floor heating system. This setup is not to code as there is no hydronic separation between domestic and hydronic water. There is no water softener in the home. The failed tank is from 2005 and the secondary tank is from 2019. Today Nov 28, was the first day of install for a new combi boiler system. Once the demo was complete I mounted the new unit. The water lines are completed and re-energized so the client can use their facilities. The gas line is complete. The boiler loop is half done. I have cored the holes for the venting. Tomorrow the job will be completed including the new water softener. Today Nov 29, was the last day of install. Everything fired up beautifully. Water softener is fully operational. After the install was complete I walked Kym through the process of changing temp on the boiler fo
Today I came to Just For you Day care because there was not hot water. The tank was installed just over a week ago. Upon inspection I found the existing hot water mixing valve he failed. This is original and must be replaced. Scheduled to return tomorrow to replace the valve. 50% paid today with the remainder due at time of job completion. 25% restocking fee should the job be cancelled.
Arrived onsite to Anne’s home due to concerns with water softener System flooding laundry room Clean up water and found system has been altered Drain line was attached to previous water lines to prevent kink but water lines were removed and drain not set up similar causing hose to link and blow out causing flood Control has been severely water damaged as well as prong has come out into wiring Replace control and successfully removed prong from wire Re install system and alter drain hose Made absolute certain that drain cannot cause flood again tested several times and secured Anne would like salt delivery, coordinate with equipment manager to have salt delivered
On November 29, 2023 Davey and Owen arrived at Kens home to do a Duct and furnace cleaning. Upon arrival all vents were cover, followed by a vacuum being attached to the supply trunk of the furnace. The supply vents were then cleaned using high pressured air, a whip, and a sanitizing agent. The supply trunk lines were then cleaned using a pull whip. The vacuum was then switched over the return trunk and the same process was repeated. The blower, blower motor, and furnace cabinet were then cleaned using pressurized air and a cleansing solution. The dryer vent was also cleaning during the service.
Client called to get us to finish the wiring for his humidifier tech went out quoted work. Client approved tech connected wires for the humidifier to the IAQ EIM module. Tevh found the module isn’t working properly and as such won’t send power to all the appropriate places. Tech was able to get the humidifier to come on and off but informed the client about the thermostat and module. System is working now but tech is unsure how much longer. Tech quoted to replace the thermostat and module. Client will see if this one fails the. Call us back
Today I was cold to Kristen’s place on Creek Stone Way, Southwest the call was because multiple fixtures in the home. Have a foul odour coming from them whenever the water is run. Carter has recently done a repair on the upstairs toilet. He replaced the wax seal and applied drain cleaner to several of the faucets hoping this would make an improvement so far he has noticed no difference. During the explore of the system, we noticed that the smell of the water is also quite prominent of Sulphur. This is indicating that this may be a water issue and not only a drainage issue to correct this properly a water conditioning system should be installed. We have noticed the upstairs toilet is heavily calcified on the inside, and should be repaired or considered for replacement soon. The sewer gas odour is indicating that there is a fracture somewhere in the drainage system. We would need to put a camera through the drain line in order to identify the source of this issue. Recommended flushing ou
I attended suhbash’s rental in Fonda to perform a tune up on his 42 yr old furnace. I found that the heat exchanger was faulty. I turned the gas and electrical off as per gas code. He decided to have the furnace replaced. We are returning tommorow, thursday nov 30 to replace the furnace. 50% has been paid.
Client called to have boiler maintenance inspection. Tech tested expansion tank, check system feeder, tested pump amperage, tested each zone, checked for corrosion and leaks, check air removal systems, glycol levels. Boiler gas pressure, and condensation drain. System working well at this time Tech found. The condensation drain has started leaking. Tech replaced the drain under warranty. Boiler is working well tech found the nuvo water treatment cartridge is a year over due for replacement. The ducts are getting dirty. The domestic heat exchanger on the boiler should be flushed. Tech made a few options and emailed it to the client
Today I was called to Lindsey’s house in the Christy Park area. The call was because the Garburator is backing up in the kitchen faucet. The upstairs shower is also draining slowly, in the same room the pop-up assembly on the lav faucet is broken on the left-hand side faucet. In the other shower upstairs that the kids use there is no longer hot water or very little hot water before it quickly becomes cold. During the explore of the system, we noticed that the kitchen back up is due to grease and should be flushed to prevent further issues. We have also noticed a leak coming from the Garburator and the kitchen faucet is missing shutoffs. The lav pop-up is a special order so we will be replacing this with a clicker style pop-up. We have also noticed a pressure fault in the piping system of over 80 psi. The humidifier connection on top of the hot water heater is also leaking - both of these hot water heaters from 2017 and 2019 are lacking flush maintenance and should be flushed right away