Matt was terrific; knowledgeable, professional and personable!’
Overall Experience
Quality
Value
Convenience
Sean was very informative, personable and efficient. He showed me pictures of exactly what he did for my maintenance visit, which I appreciated! Great guy!
Overall Experience
Quality
Value
Convenience
The installers went above and beyond. Corrected a lot of mistakes that the last installers made. I couldn’t be happier with all transactions. Colony Air Conditioning and Heating has great Customer service will get all of my business from now on and all of my recommendations. great customer serve
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Fast, professional, and great quality work
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Juan has serviced our AC's on several occasions. He's always very professional, provides reliable insights and is efficient while here. I've always been please with his attention to detail and his efforts.
Overall Experience
Quality
Value
Convenience
Jesus and team members Joe and Andrew were top flight pros. Skilled and communicative. Set to work promptly and stayed at it non-stop until finished. Protected the house carpets well and cleaned up nicely when done. Polite and friendly. Thanks again for a job well done!
Overall Experience
Quality
Value
Convenience
Norwin has performed a couple of my regular maintenance visits and as always does a great job. Very professional and easy to talk to. Knowledgeable and answers all my questions and offers advice where needed. Glad to have him taking care of the HVAC equipment here.
Overall Experience
Quality
Value
Convenience
I've been using Colony A/C and Heating for both my home and business for well over ten years and they've always been dependable, honest, and attentive to my needs. As the owner of a veterinary clinic, there have been times when my loss of a/c mid summer was potentially dangerous to my patients and, on those occasions, they've always take care of the issue same day. I can't recommend them highly enough.
Overall Experience
Quality
Value
Convenience
We are long time customers. They are on time for their appointments. Lots of communication. I trust the quality of service that Colony provides.
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Luis was very good. Communicated well, seemed to do a good job. Efficient process, done slightly early on the day. We did have to wait a week but their tech got the old system working during the wait. Would like to pay less for a system but theitlr bid was $4K less than a competitor.
Overall Experience
Quality
Value
Convenience
We have been with Colony for several years and have always had good service with knowledgeable technicians. Service today was no exception. Our technician Norman was exceptionally thorough and professional
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Unit found low on R410a refrigerant and drain line backed up.
2 system ac tune up American standard equipment Coppell Tx
Unit found overcharged and lower than required airflow setting.
Condensation found dripping onto secondary drain pan.
Downstairs not cooling well in coppell
Provided service diagnostic along with priority AC check on Carrier system in Coppell.
Provided service diagnostic along with minor electrical repair on Carrier system in Coppell.
Carrier 3 Ton 454b AC install in Coppel, TX.
ac repair American Standard equipment Coppell Tx
