Matt was probably the best tech I have ever had in all the years of service with you all!! He was excellent in his work, an absolute pleasure to be around and was as sterling as one can get with his knowledge and work ethics! Did the best service ever and so trustworthy! Thank you all for sending him to service my home today! Can't wait to see if he comes back this fall! Thank you so much! He went the second mile in doing extra things to help me have an easier time caring for the unit here on a daily basis! He's a "keeper!"
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Matt is awesome! He takes the time to explain issues or work being carried out. Through his recent service of our system he proactively alerted me to a gas leak I wasn’t aware of which we got fixed the same day.
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Amazing! I had such exceptional service. I had quite a few questions with them answered without trying to sell me everything.
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Very respectful, knowledgeable, and easy to talk to, and have him explain things to us
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Michael provided excellent service with a thorough check-up of out two furnace system. He did a full check-up and provided a full description of everything he had done with a clear review of his findings. I would definitely be happy to have him look after any cooling or heating needs we might have.
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Tech arrived on time and since my unit was only 5 months old, he thought it would be a quick and easy check. Once he went outside he realized that the outside unit was not responding to the thermostat. After an hour of internet searches and trials he got the thermostat setup correctly to register that I had a heat pump. It was not 100% set up for winter when it was installed this summer. So, a 40 min check took 2 hours and I’m grateful he took the time to figure it out and get it setup correctly.
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I've been using this company for years now and have only good things to say. Great people.
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Danny is fantastic, knowledgeable and thorough. Autumn in the office has superior Customer Service skills and a positive attitude. A+
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Performed a cooling tuneup on two Carrier systems
Installed a 3 ton and 4 ton Carrier Complete system.
