great service and care for the customer with a smile.
Folkes just recently replace my older Freon heat pump to the system that is now required. I can not say enough about the quality of their work, and also the staff that I worked with. Linda, Jarrett, Diego, and Tyler went above and beyond to get my system installed promptly when I really needed it. Thank you all for you professional customer service. Danny Ryan
Thank you all perfect, Greg was very thorough
Friendly, work was very clean, explained all repairs.
Service was scheduled to suit my needs. Service was performed in a timely manner. The serviceman answered the few questions I had to my satisfaction. Left the area clean.
Response from Folkes Heating, Cooling and Burner Service:
Thank you for the 5 Star Review!
Compressor for zone 1 not operational, checked voltage which didnâ€™t have reading plugged disconnect back in and fan not spinning. Tested capacitor which was dead. Replaced capacitor and tested pressures which tested normal system operational and working.
Completed annual maintenance on two ac systems.
Replaced t fitting and all connections, tested drain after. System is operating properly.
Replaced Evaporator coil (controls 1st Floor, but Unit is on 2nd Floor Attic), tied in drain line, did pressure test, pulled vacuum, charged (R-410a), tested, found capacitor at condenser no longer functional, replaced, tested, system operational.
Water leaking from upstairs unit from condensate line going into waste line, the end of the waste line pipe has a crack in it causing it to leaks down wall. Will need to order a few things and complete repair pictures attached for whatâ€™s needed. Customer is available after 2 tomorrow.
Found a fuse in the disconnect bad, replaced (customer supplied) and system started. Running properly. Please bring extra fuses when we come for gas cleaning, this issue occurs a lot.
No AC due to bad control board for 2nd Floor system, replaced, tested, system operational, also replaced air filter, and made adjustments to wiring on nest thermostat, (wired in the c wire so it powers the stat).
Arrived at customers home and found 2 leaks at tub drain.removed drain from tub and cleaned putty.found 3 cracks in fiberglass tub.re installed tub drain and tightened.retested tub for leaks and all working well.customer is aware there are cracks in drain on tub.
Found leak with leak detector in the evaporator coil, will need to call customer with pricing and availability of the part.
Bad Float switch, replaced, tested, system operational
Completed cleaning of two indoor Mitsubishi systems. Reassembled and checked operation.
Customer had lost power to building yesterday. Restaurant package system not running. Found blown high voltage fuse in disconnect. Replaced customer supplied high voltage fuse and checked system operation.
Condensate pump was overflowing. Pump was over 20 years old motor not pulling water. Replaced condensate pump and tested new pump. No signs of water leaks. System operating
Found system has a restriction in outdoor coil and condenser. Itâ€™s a R22 system customer needs a appointment for a comfort advisor to get her a estimate for a new unit.
System running upon arrival. Turned system off waited 10 minutes turned system back on fired up. Checked condensate pump which was working. System working and operational at this time.