We've been using Hobaica Services for over ten years and continue to be impressed. They are timely, leave our home clean and always answer any questions we have.
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Hobaica should be grateful to have Michael represent the company.
Overall Experience
Friendliness
Quality
Satisfaction
danny unglaub came to check out my ac unit . went throught every step he took to service the unit including pictures and video of equipment cleaned the coils and made repairs where needed.great job i would say you have a 1st rate employee.a great asset to your company. thank you for the service.
Overall Experience
Friendliness
Quality
Satisfaction
Danny came for the maintenance appointment promptly. He was very professional and gave me excellent advice. I appreciate him answering all of my questions about my A/C. He was meticulous and thorough in his work.
Response from Hobaica Services:
We will be sure to let Danny know that he went above and beyond for AC Maintenance! Thanks so much for the excellent review!
Overall Experience
Friendliness
Quality
Satisfaction
Danny was polite and explained all the areas that he was checking. He also went over the problems that he found and their possible resolution. I think he did a very good job.
Overall Experience
Friendliness
Quality
Satisfaction
Just completed my seasonal service and the experience was great from scheduling through the service provided by Danny. He arrived when indicated he would, was efficient and friendly and explained what was done thoroughly. Continued excellent service that I have received for the past 14 years or so that I have used Hobaica!
Overall Experience
Friendliness
Quality
Satisfaction
Excellent everything, and as always on time with a smile. Respectfully,
Overall Experience
Friendliness
Quality
Satisfaction
Danny was very efficient, business-like,polite,and informative. He is welcome to check my system again when the time comes. Thank you for sending him.
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
To the Executive Team of Hobaica: I wanted to send an email to address a quote of service that we acted upon and paid today. First, let me start by saying the tech that came out (Ron J) was amazing. His customer service, thoroughness and professionalism was impeccable. On a scale of 1-10, Ron gets a “20”! As for the company, I feel beyond scammed and taken advantage of based upon what we were charged today. As a common business practice, I called your mainline to get an itemized receipt for accounting purposes. I was told they could not provide that information. I asked how much was labor per hour, they could not provide that rate to me as well; I was told that everything was based on a flat rate. I asked who could I call to find out the information, they could not provide me with a contact person either. We were quoted and paid $548.70 for a blower relay (not including the $99.00 we paid yesterday to have you come out), through personal research after the fact, I discovered the part only cost est $70; so basically we were scammed into paying $478.00 in labor (or flat rate) for a job that took less than an hour. Because of Ron, we were interested in inquiring and maybe signing a maintenance contract with your establishment (3 Suites & 4 Units) for service, but having been scammed out of so much money, we have decided to look elsewhere. We received your information from one of your current customers (another establishment); however, I regret to inform you that I will be contacting them this weekend to let them know how we were treated. Again, Kudos to Ron, he is an amazing tech! Hobaica, as a new customer, I am highly dissatisfied.
Overall Experience
Friendliness
Quality
Satisfaction
