I liked his helpful advice & service

Larry from Mesa, AZ

Suggested CO2 device😃

Great service

Barbara from Mesa, AZ

Price

Larry from Mesa, AZ

To the Executive Team of Hobaica: I wanted to send an email to address a quote of service that we acted upon and paid today. First, let me start by saying the tech that came out (Ron J) was amazing. His customer service, thoroughness and professionalism was impeccable. On a scale of 1-10, Ron gets a “20”! As for the company, I feel beyond scammed and taken advantage of based upon what we were charged today. As a common business practice, I called your mainline to get an itemized receipt for accounting purposes. I was told they could not provide that information. I asked how much was labor per hour, they could not provide that rate to me as well; I was told that everything was based on a flat rate. I asked who could I call to find out the information, they could not provide me with a contact person either. We were quoted and paid $548.70 for a blower relay (not including the $99.00 we paid yesterday to have you come out), through personal research after the fact, I discovered the part only cost est $70; so basically we were scammed into paying $478.00 in labor (or flat rate) for a job that took less than an hour. Because of Ron, we were interested in inquiring and maybe signing a maintenance contract with your establishment (3 Suites & 4 Units) for service, but having been scammed out of so much money, we have decided to look elsewhere. We received your information from one of your current customers (another establishment); however, I regret to inform you that I will be contacting them this weekend to let them know how we were treated. Again, Kudos to Ron, he is an amazing tech! Hobaica, as a new customer, I am highly dissatisfied.

Good customer service

Jane from Mesa, AZ

Amer was efficient and answered my questions. He also helped me choose the maintenance plan to purchase.

outstanding service

Helen from Mesa, AZ

Probably won't sign another contract

Verl from Mesa, AZ

Excellent Service, Friendly staff.

Patricia from Mesa, AZ

Great Service

Leslie from Mesa, AZ

Hobaica does a great job on our semi-annual air conditioning and furnace service checkups.

half of HVAC system shut down

orme lewis jr from Mesa, AZ

Surprised when systems are relatively new and 'checked-out' by Hobaica Challenge to get service when HOA precludes service vehicles on site after customary business hours … delays carried over for two days

Great Service

Art from Mesa, AZ