Binh is always friendly, knowledgeable and informative.
The customer service at Hobaica was first class! From Binh our tech, to Kyle our comfort consultant, to Damond, Ethan and Jorge on the install team, I was EXTRA impressed! We totally recommend them and the pre-summer special they are running.
I highly recommend Hobaica, I am so excited about having a new and reliable air conditioner. The gentleman, Jorge, who installed my unit was great. He was quick, very informative and went the extra mile to make sure everything was installed right.
Response from Hobaica Services:
Thank you so much for your gracious feedback on Jorge and confidence in our services. Be sure to download our app for great tips & big savings. Please don't keep us a secret!
We meet initially with Andy Hobaica and he was very open and detailed with laying out all the info for us to decide on which system(s) would be best for us. On the morning of the install - the install team (Angel & Ethan) were exactly on time and we’re very professional and nice. They finished in 8 hours including the removal of the old AC unit outside, and the install of a new one, the removal of the old air handler in the attic and install of a new one, replacing all the tubing, electrical, plus a new drain pan, and the replacement of our old mercury thermostat with a new programmable digital one. They covered everything that was exposed in our laundry room before going into the attic, then cleaned up everything after. The entire experience was stress free and each member of the Hobaica team (Andy, Angel, & Ethan, and Tina - our office contact) were very knowledgeable & polite, and answered all of our questions before, during, and at the end of the install. Even though they are based in Cave Creek and we live in Gilbert- they came highly recommended from friends in the HVAC business and after our experience - we know why. They were competitively priced and their customer service went far and above our expectations.
on time, check everything and explained what was going on.
Hobiaca is always on time! They perform excellent service and their servicemen work neat and are friendly and polite!
Top notch service and knowledge.
Cole showed up earlier than scheduled, which is good, once done he explained what he did and completed everything quickly
Brandon has been our service tech. for the last couple of years. I feel very comfortable having him in our home,he explains things well and if there is a problem he takes care of it.
Condensate drains in attic are improper and secondary drain line from primary pan pipes to primary line after the trap, conditioned air flows outside threw pipe as it bypasses the trap which sole purpose of trap on positive pressure system is to stop this. Drain works as is however I Recommended correcting this issue and adding primary condensate float safeties for each unit. Thank you for your continued confidence. At Time of service i added condensate float safeties and fixed
Perform maintenance on a Lennox split heat pump.
Perform SRP special service.
Perform bi annual service on a York gas split system.
Completed maintenance on one Trane split unit. Everything is running properly and you are ready for the summer.
Lit clinic HVAC heat pump attic and ground operational pressure if you’re free you’re all the newer refrigerant file all OK
Perform maintenance on 2 trane split gas/AC systems.
Perform bi annual service for a Rheem package heat pump system.
Perform tune up on a gas split system.
New 3ton heat pump package unit with new return cut in in the master bedroom
Gas furnace split air conditioning system maintenance check up attic and ground unit system is operating properly at this time for heating and cooling stop vibration sound from compressor by loosen up that their unit and Add isolation pad under condenser
Perform bi annual service for a carrier split heat pump system.
Replaced 2 inch filters located on roof for suite 101, roof accessed from suite 102. 1 inch filters already changed yesterday for suite 101 only. 2 inch pleated air filters commercial check up plan HVAC
Completed service all five package heat pump systems on roof serving suite # 101 and suite # 102. Cycle all system on cooling and and checked refrigerant pressure, electrical, motors bearing, aml draws, run caps and operational. Found system serving fron desk of suite 101 ( Carrier ) out door fan motor run cap is weak and motor is running full load amp. Reommend to replace out door run cap. Found system lable AC1 serving. Suite 102 (York) out door fan motor is running full load amp,