Prompt, friendly, professional, service and timely communication
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Response from Hobaica Services:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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Response from Hobaica Services:
We're so glad you had a positive experience with us. Thank you for your kind words and support.
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Binh, as always, was thorough in his work and very professional. He’s the only tech I want working on my system. I actually work around his schedule than other way around.
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Binh has serviced my A/C several times and I couldn't be happier. I know my system will be taken care of for my routine maintenance calls. Very happy with Hobaica
Response from Hobaica Services:
We are glad you had a good experience with Hobaica completing your AC Maintenance! Thanks for the 5 Stars!
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Danny was very detailed in his system check. Excellent customer service and communication skills.
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We received a text an hour before our service appointment with our tech’s picture and our tech showed up on time. He was super professional, respectful, and polite & explained everything he was doing or had done while he was in our home. Danny was very knowledgeable and we were put at ease by his demeanor. We would have Danny back for all our future appointments and think Hobaica is on point with their service program. Thank you Hobaica & Danny!
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Danny U. provided outstanding maintenance service. He was very knowledgeable and courteous. He took videos of our system and explained what we need done next maintenance visit. Very impressive.
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The customer service at Hobaica was first class! From Binh our tech, to Kyle our comfort consultant, to Damond, Ethan and Jorge on the install team, I was EXTRA impressed! We totally recommend them and the pre-summer special they are running.
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I highly recommend Hobaica, I am so excited about having a new and reliable air conditioner. The gentleman, Jorge, who installed my unit was great. He was quick, very informative and went the extra mile to make sure everything was installed right.
Response from Hobaica Services:
Thank you so much for your gracious feedback on Jorge and confidence in our services. Be sure to download our app for great tips & big savings. Please don't keep us a secret!
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We meet initially with Andy Hobaica and he was very open and detailed with laying out all the info for us to decide on which system(s) would be best for us. On the morning of the install - the install team (Angel & Ethan) were exactly on time and we’re very professional and nice. They finished in 8 hours including the removal of the old AC unit outside, and the install of a new one, the removal of the old air handler in the attic and install of a new one, replacing all the tubing, electrical, plus a new drain pan, and the replacement of our old mercury thermostat with a new programmable digital one. They covered everything that was exposed in our laundry room before going into the attic, then cleaned up everything after. The entire experience was stress free and each member of the Hobaica team (Andy, Angel, & Ethan, and Tina - our office contact) were very knowledgeable & polite, and answered all of our questions before, during, and at the end of the install. Even though they are based in Cave Creek and we live in Gilbert- they came highly recommended from friends in the HVAC business and after our experience - we know why. They were competitively priced and their customer service went far and above our expectations.
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Maintenance check up, please mention Grayson in your 5 stars google review!
Free EV Evaluation, please mention Grayson in your 5 stars google review!
Summer check up, please mention Grayson in your 5 stars google review!
HVAC Service special. I arrived at the residence to honor a free freon check special. I checked the freon in the client's system and was pleased to inform the client that their system was within the manufacturer's recommended levels.
HVAC Repairs. I arrived at the client's home to diagnose the issues they were experiencing with their HVAC system. I discovered the problem to be a damaged contactor on the unit and I skillfully replaced the contactor to restore operation to the client's HVAC system.
