Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Danny is an amazing customer service rep for Hobaica
Overall Experience
Friendliness
Quality
Satisfaction
Best a/c service ever. Binh climbed into the ceiling and and down several times over 2 days and was able to get cooling on the second. He had everything working today.
Overall Experience
Friendliness
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Satisfaction
Binh came out same day and was able to fix our HVAC unit by swapping out the capacitor in exquisite time!
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I would definitely use this company again! Excellent job!
Overall Experience
Friendliness
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Satisfaction
Brandon arrives on time, completes his work efficiently and with minimal impact on household, and provides all the information about current condition of our system and any possible future maintenance needs.
Overall Experience
Friendliness
Quality
Satisfaction
Brandon has performed our bi-annual tune-ups several times now. I am always pleased with his service and his caring personality. He is great with the kids, and we all feel at ease having him in our home.
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Brandon always arrives on time, takes great care when he is inside the house (booties on shoes, etc.), and provides us with complete explanations about any service issues he finds. We have a service agreement with Hobaica, and heavily rely on their expertise to maintain our systems at top efficiency and to ensure system longevity.
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Satisfaction
Twice a year, Hobaica technicians come to my house to perform maintenance on our A/C unit. Brandon, the Hobaica representative, was very professional, friendly, and always looking out for our family. Thank you for taking such great care of us!
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Friendliness
Quality
Satisfaction
AC not cooling properly and customers think maybe it needs refrigerant Freon charge
In San tan valley Az. Completed the heating maintenance on a Goodman split heat pump. Check temperatures, indoor airflow, amp draw on motors, tested capacitors, checked refrigerant pressures and temperatures, Tighten and checked all electrical connections and components. We switched the payment frequency of the maintenance plan Gayle is paying for. Gayle opted to stay on the Gold tier maintenance plan. The split heat pump is operating properly at this time
12) SD THEY ARE SELLING THE HOME AND WHEN THE INSPECTOR WENT OUT THEY ARE SAYING THERE IS MULTIPLE ISSUES WITH THE SYSTEM WOULD LIKE TO ADDRESS
Hey Tina I had forgot to ask for a small favor. You’d make my day if I could get a 5 star google review from you if it’s not too much trouble. And it’s no worries if you don’t get to it. Just mention my name! Danny! In your description of your experience. Thank you Tina
Danny performed seasonal maintenance on Gayles heat pump. Please mention my name and with a 5 star rating!! Thank you 🙏
Performed maintenance in cooling. Checked air filter, thermostat, coils, electrical, capacitors, controls, safeties, airflow, temperature split, refrigerant pressures, motors and bearings, compressor and amperages, flushed condensate drain line and rinsed outdoor coil with water. System is operating normally and readings are within manufacture specifications at this time. Thank you for your continued confidence.
Customer is super concerned Yeah when the air conditioner is on and she can smell and humidity smell
MONTHLY SILVER TCC (EAST UNIT NWW) 3 UNITS BI-ANNUAL INSPECTION (12-4 arrival time) Also install: DRA110060, Install Flood Preventer Wet Switch for customer approved
69 Special Service Fee x 2, $138 tech to collect (8-12 arrival time)
performed gas heating maintenance, performed full combustion analysis, cleaned burner assembly, inspected flame rod, igniter and safeties, measured airflow and temperature rise and blower motor operation. Equipment is operating properly and readings are within manufacture specifications at this time. Thank you for your continued confidence.
Air filters badly need changed more often, I highly recommend duct cleaning for each system which incudes cleaning the indoor coils and entire blower assembly, condensate drain pan and drain line as well as the clothes dryer vent. Additionally I found there is rust in the emergency drain pan of the older trane unit located in the attic, I recommend adding a condensate safety flood preventer switch inside of this pan to help make sure no more water gets in it. Please see attached estimates, customer stated her husband will let us know about duct cleaning and the condensate safety, she declined both for now.
Replace control circuit board for Amana air handler.
Perform diagnostic and repair on a split system.