An awesome technician who thoroughly went through my system to ensure trouble free operation for the coming cold season. He explained everything he was doing and ensured I understood how I could maintain the equipment and prevent problems.
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One of the best technicians we have ever had the pleasure of having!
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He is the best technician we have EVER had. We truly feel like he cares about our health issues and always has amazing solutions. Clean air inside is so important and he has been helping us get the best clean air that we can. Having the AC and Heat work at the appropriate time but for us, the inside air quality is actually more important.
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Very thorough. Checked the entire system from top to bottom and corrected problems as he found them. Explained everything, both positive and negative.
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He listened and really helped us with questions and then put what we wanted into action!
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Quick response, professional work. They helped identify a major design flaw with the system that was installed by the previous owner.
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Kianoosh M out for Fall furnace tuneup on Lennox air handler and heat pump system. We were just out on the property to do the AC tuneup. I went ahead and did the full tuneup while I was out on the same property doing the neighbors tuneup. Inspected evaporator coil, drain pan, pan treatment. Checked UV light, blower, blower motor, filters. Cycled system on and heating and emergency heat mode. Checked blower amps, sequencers and order of operation on air handler. Heating components. Check static pressure and heat rise. cycled system back into cooling mode and insured reversing valve, working properly and air condition. Turning back on proper. System working within manufacture specs of this time!
Red shield, protection, plan, member, out to perform summer. AC service will also perform fall/winter service as well. Spoke with homeowner, and the red she’ll plan had expired, so will renew plan and perform the fall service as well today. Started an attic and checked heat, sequencers, electrical, coils. Checked blower, blower wheel, evaporator coil, and drain line. Check ductwork. Checked UVC light and bulb is Still good at this time. Cycled system between cooling, heating, emergency, heat modes, and checked reversing valve operation. Checked electrical, and all modes. Washed outside condenser thoroughly, removed some brush overgrowth around condensing unit. Checked dual capacitor in contactor. Clean contactor connect points. Cycled system on and checked outdoor compressor, fan operation, amps, and outside delta T. System is running well and ready for heating and cooling for the next year. Will have Office send customer bill via mail.
Silver club cooling maintenance. Joe(JC)Ritchal. 09/20/2023 Performed full system evaluation and safety inspection. I arrive on the customers annual summer service. The customer didn’t have any questions for me. I checked the thermostat and washed out the condenser. I then went and checked the air handler which was in good shape and working well. I also change the 4 inch filter for the customer with the one they provided. I then check the condenser which was working well. The system is operating correctly at this time
Silver club cooling maintenance. Joe(JC)Ritchal. 09/12/2023 Performed full system evaluation and safety inspection. I arrived home to customers annual summer service. The customer didn’t have any questions for me and he said that the system seems to be working well. I will check the thermostat and washed out the condenser. I then checked the furnace and evaporator coil both of which were in good shape. After that I checked the condenser which was in good shape and working well. The condenser was in good shape and a change the filter.
22AUG2023 Jason Brown Arrived for follow up on recent repairs. Spoke with homeowners about the systems performance. It’s struggling around 74 degrees. Inspected AC Airhandler and coil. Found coil clean. Added tape to unused AH filter rack. Adjusted charge from previous visit as indoor temps were over 90. Washed condenser coils. Today I’m reading a 15 degree temperature split. With 59 degrees supply and 74 degree return. With the lack of insulation in the home I think this is the best we’re going to get out of the system. Charge is holding at 8 degrees super heat. System is running to the best of its abilities at this time. No charge as we were just out
Ductwork inspection. New customer with 1400 square-foot home. Spoke with homeowner, and they had some shower remodel working done in the master bathroom and the pipes had broken underneath the slab. Home has floor supply ducts and is a downflow system. The downflow Supply ducks are currently filled with water 6 inch supply in front entry is filled 5 inches with water. inspected other ducks and they also have water. Checked the supply Plenum from the ‘A’ plate and the evaporator coil and it has about 3 inches of standing water in it. Went over options for shop, backing and removing water with video inspection camera versus having a plumber come and do a leak detection. Homeowner decided to go ahead and have a shop vac today to see if there’s an active leak in the Ductwork. Spent two hours and removed 296+ gallons of water, dirt, sand, and debris from Ductwork. Used inspection camera to ensure that we had removed as much water in the ductwork as possible. Went to the lowest points incl
I arrived to find the air handler to be completely froze over with no fast way to melt the large amount of ice due to it being air handler. I informed the homeowner we will need to to be melted off before I can see why the system froze over. I am scheduled to come back this afternoon to see if the system is defrosted to see if I can work on it today or tomorrow. 14AUG2023 Jason Brown Arrived for new customer no cool. Spoke with homeowners about the systems performance. Your guy was just out here and it was frozen we’ve thawed it now. Inspected equipment found coil clean but low on refrigerant. While hooking up gauges I found a leak at the true suction port. System’s muffler has been rubbing the copper where it turns and caused a leak. Went over repair and replacement options we decided to repair. Recover refrigerant. Braze hole with nitrogen flow. Pressure test system then pull vacuum below 500 microns. Vacuum decay rose to 750 microns. Weigh in 11 pounds of 410a and cycle equipment.
31JUL2023 Jason Brown Arrived for new customer non club tune up. Confirmed price with owner. Equipment is running on arrival stat at 70 IDT 77 ODT 100 Inspected Rheem RTU checked coils, fan, blower, compressor, and all electrical connections/ components. Cap 9.9/10 compressor 11a, fan 1.3a, pressures 128-468 High side good low side low. Low cooling capacity likely due to ductwork. Will need to return to open ceiling and inspect ducts. System is cooling to the best of its abilities at this time. Will have office schedule return visit. Found the drain line has been cut. It looks like all systems are the same.
No cool. Joe(JC)Ritchal. 06/25/2023 Arrived at a call where the customer said the condenser fan was not running. I found that they can denser fan capacitor had failed. The customer gave me the go ahead to replace it. This is some kicked on after I replaced it and I checked the fan motor and compressor amp draws. I also washed out the condenser coil and check the refrigerant charge. The system is calling for 15 sub cooling and we are within limits at 13.8 sub cooling
Sam J - arrive to perform a summer service on a blue club member. Customer greeted me in the garage, and we discussed the performance of the system. Customer has no issues to report at this time. Disconnected power to the condensing unit, then clean condenser and check components. I then moved into the attic and checked the ductwork. Also recorded amperage of blower motor and capacitor. Powered up condensing unit and recorded amperage of compressor and fan motor. I then recorded superheat and sub cooling values after allowing coil to dry after several minutes of runtime. Set thermostat back to preferred setpoint and spoke with customer about today’s visit. System is operating properly at this time. [Furnace] Blower - 6.31 (9.5A) Run capacitor - 14.3mfd (15.0mfd) [Condenser] Run capacitor - 43.5/9.7mfd (45/10mfd) Start capacitor - N/A Compressor - 9.59RLA (17.9A) Fan - 0.96RLA (1.20A) Subcool - 5.6 degrees (N/A)
03MAY2023 Jason B Arrived for two system summer service. Spoke with Jerry about his systems performance. Everything seems to be working fine we’ve ran the AC a couple times this season. Replaced all but 1 filter (14x24) I accidentally brought out a 14x25. Cycled equipment. Checked all amps, caps, blowers, and coils. Found north system run capacitor at 5.5 of 10. Inspected Heat pumps. All amps and caps within manufacture specs. Pressures good. With homeowner permission I replaced the bad capacitor. Washed condenser coils. Both systems are working properly at this time. Run cap reading 5.5/10 +\- 6% out of tolerance. New cap 10/10 3.4a
03APR2023 Jason B Arrived for summer tune up, spoke with homeowners about the systems performance. It’s working great, however we still have that smell. Inspected air handler coil, plenum and ductwork. Cycled equipment in cooling, washed condenser coils, verified all components, pressures and amps are within manufacture tolerance. Inspected ductwork with Kianoosh for causes of the smell. Found all taps without dampers and 1 tap on the top of the plenum. We believe the lack of pressure on the plenum is causing growth. Spoke with homeowners about the plenum we decided to get it replaced. Office will contact you tomorrow for scheduling. System is running properly at this time. Plenum needs to be replaced with 4 ft plenum, 1-12”, 4-10”, 1-8”, 2-6”, 1-4” start collars with dampers and 90s.
I arrived for a new customer system replacement opportunity. I spoke with the homeowner and found that they have already gotten other bids from multiple companies. The system that they are looking to purchase is a home depo brand system. I bid three options of system. I bid a 2 ton air handler and a air conditioner to match the other bids. I also bid a 2.5 ton air handler and air conditioner and a 2.5 ton air handler and heatpump. All systems will come with a new lineset, pad, pump ups, disconnect, filter base and thermostat. All systems will have a 10 year parts warranty and a 1 year labor warranty. I will be following up with the homeowner tomorrow morning.
Sam J - arrived to Blue Shield customers spring tuneup on an upflow furnace in the upstairs closet. Spoke with homeowner and he explained that the system had been used already, and was operating properly, no hot or cold spots. Tested system operation from the thermostat while changing the filter which was a 14 x 25 x 1. Shut the disconnect off to the outdoor unit and clean condenser coil with water then re-powered in allowed it to run and dry the coil while I serviced the furnace. Pulled the cover and checked the evaporator coil and supply plenum, both in good shape. Assembled system, then check the amperage of the blower motor, which was within range. Moved to outdoor system and check the amperage of the compressor and fan motor during operation then attached my temperature probes to both lines and checked refrigerant pressures. My superheat and sub cooling values were a little off due to the ambient temperature which was below 50°. Spoke with homeowner and advised him on
Silver club heating maintenance. Joe(JC)Ritchal. 03/16/2023 Performed full system evaluation and safety inspection. Checked blower motor, blower motor capacitor, blower wheel, inducer motor, burners, heat exchanger, flame sensor, hot surface igniter, burners, heat exchanger, safeties, thermostat, gas valve, gas pressure, gas line, flue, performed carbon monoxide test and cleaned flame sensor. System is operating correctly at this time