One of the best technicians we have ever had the pleasure of having!
He is the best technician we have EVER had. We truly feel like he cares about our health issues and always has amazing solutions. Clean air inside is so important and he has been helping us get the best clean air that we can. Having the AC and Heat work at the appropriate time but for us, the inside air quality is actually more important.
Wonderful people to work with.
Very thorough. Checked the entire system from top to bottom and corrected problems as he found them. Explained everything, both positive and negative.
He listened and really helped us with questions and then put what we wanted into action!
Was very nice and thorough.
Very nice and informative.
Quick response, professional work. They helped identify a major design flaw with the system that was installed by the previous owner.
Being on program well worth it.
Adam our tech went above and beyond to get our AC running again. The whole team is very friendly and helpful.
Issac came and concord our Hvac problem.
03NOV2022 Jason B Arrived for follow up with smell issue. Spoke with homeowners about options, we decided to try the whole home germicidal system. There is a 90 day trial period with this system. If for whatever reason you decide you do not like it, we will remove the equipment. Installed Whole home germicidal system set bulb strength to 50% so far smell is eliminated. Asked homeowners to follow up within the 90 days, or I will reach out to see how everything is working. Followed up with homeowners they have whole home germicidal system at about 75% of max and there are no smells, went ahead and collected payment. Please give us a call if you have any issues or need assistance with anything else!
Two system blue shield heating maintenance. Joe(JC)Ritchal. 11/02/22 performed full system evaluation and safety inspection. Checked blower motors, blower wheels, inducer motor, burners, flues, gas line, gas valve, gas pressure, heat exchangers, hot surface igniter, safeties, cleaned flame sensors, check, perform carbon monoxide test and change the filters. System is operating correctly at this time.
25OCT2022 Jason B Arrived for smell issue. Spoke with homeowners about the systems history. We had delt with this before previously and found the UV light had corrected it. However when we switched back to cooling after the cold snap. It’s smelled awful, it’s been fading but the smell is terrible. Opened up system cleaned blower assembly and insulation. Verified the uv is operational. Inspected supply and return plenums. I recommend upgrading the UV to a whole home germicidal system. Attached are estimates for recommendations please feel free to reach out if you have any questions!
Blue shield club heating maintenance. Joe(JC)Ritchal. 10/19/22 Performed full system evaluation and safety inspection. Checked burners, blower wheel, blower motor, blower motor capacitor , Inducer motor, safeties, flu, gas line, gas valve, gas pressure, performed carbon monoxide test and changed filter. System is operating correctly at this time.
Blue shield heating maintenance. Joe(JC)Ritchal. 10/14/22 Performed full system evaluation and safety inspection. Checked blower motor, blower wheel, heat strips, evaporator coil, reversing valve, compressor and fan motor, drain pan, drain line, float switch, cleaned condenser coil and changed filters. System is operating correctly at this time.
Red shield plan member, summer AC tuneup. Spoke with homeowner about indoor air quality, and started tuneup service. Dropped off three 14 x 24 x 1 filters. Clean condensing unit thoroughly, checked Reservoir, reversing valve, dual capacitor, contactor, fan motor and compressor on heat pump. I went in attic and checked evaporator coil, replaced drain pan treatment, checked condensate drain and wipe down internal surfaces of air handler With disinfectant wipes. Checked blower, dampers and seals on ductwork. Refrigerant charge is good, and so is temperature split. System working great at this time! Talk to homeowner about our Polarized and Media air cleaners again and they want to go ahead and try a set of three, will check back in November to get them ordered and installed. Will send customer invoice for drain pan treatment for today’s work.
Ray F 8/19/22 Arrived to a silver club member ac tune up and the customer met me at the front door. I introduced myself and asked how the air conditioner has been working. She informed me that the system was doing good, considering the hot weather we have had. She showed me where the equipment was located. The evaporator coil is clean, as is the blower motor and wheel. The blower amps are normal and wiring is in good condition. Run capacitor is within manufacturer specifications. Replaced customer supplied air filter. Temperature differential is 19 degrees. Condensate drain line is clear. Inspected condenser and found the refrigerant levels normal. Contactor, wiring and disconnect in good condition. Capacitor is within manufacturer specifications. Compressor and condenser fan motor amps are normal. Surge protector wiring in good condition. Supply lines to water heater are corroded. Recommend replacement of the lines. Customer states her husband will take care of it. A
Ray F 8/17/22 Arrived to a silver club member ac tune up and the customer met me in the driveway near the gate. I introduced myself and we inspected the system in the attic. Found the blower motor, wheel and housing clean. The evaporator coil is clean, but starting to rust. The UV bulb is working properly. Return and supply temps of 74 and 54. Blower amps normal. Wiring in good condition. Condensate drain line is clear. Inspected the condenser and found the compressor and fan motor amps ok. Run capacitor is within manufacturer specifications. Contactor, wiring and disconnect are in good condition. The refrigerant levels are normal. Cleaned the condenser coils. Replaced customer supplied air filter. System is working properly at this time. Thank you for your business.
Ray F 8/16/22 Arrived to a silver club member ac tune up and the customer met me at the front door. I introduced myself and asked how the air conditioner has been working this summer. He stated there has been an airflow problem with his back bedroom and daughter’s room that we have worked on several times since it has been installed last year. He showed me where the equipment was located and we proceeded to replace customer supplied (3) 10x20x1 air filters. Blower motor, wheel and housing are clean, as is the evaporator coil. Blower amps are normal. Condensate drain line is clear. Wiring is in good condition. Condenser fan motor and compressor amps are ok. Wiring, contactor and disconnect are in good condition. Condenser coils are very dirty. Cleaned coils with water. Refrigerant levels are normal. Run capacitor is within manufacturer specifications. Return and supply 72 and 52 degrees. System cooling properly at this time. Thank you for your business. Will speak wi
Blue shield summer service. Left replacement filters. Blower motor run capacitor tested good, motor and wheel are clean, indoor coil is clean, condensate drain line is clear. Condenser coil is clean, dual run capacitor tested good, contactor points are good, all electrical connections are tight. Checked operation. All amps and pressures are good. System is operating normally.
Ray F. 6/21/2022. Arrived to blue member no cool call and customer greeted me at the garage. I introduced myself and asked what air conditioner issues he was experiencing today. He informed me that the air conditioner was not keeping up at 74 degrees. 77 degrees in home. He recently replaced air filters. He showed me where the hvac equipment was located and I inspected the evaporator coil in the attic. Found clean. Blower motor, wheel and housing are clean. Condensate drain line is clear. Unable to seal door correctly when putting back on, Sealed with metal tape. Customer is aware. Inspected condenser and found coils dirty and system low on r410a refrigerant. Quoted customer pricing. Cleaned condenser coils. Added 2 pounds refrigerant. Return temp of 80 degrees. Supply temp 66. Compressor and condenser fan motor amps ok. Contactor and capacitor ok. Wiring and disconnect in good condition. Informed customer that we added refrigerant to the system last year (
Non club tune up. Homeowner maintains filters. Blower motor run capacitor tested good, motor and wheel are clean, indoor coil is clean, condensate drain line is clear. Washed condenser coil, dual run capacitor is on low side of good for both fan motor and compressor, rated 50/5uf, actual was 46/4.6uf. Contactor points are good. Checked operation and found system low on R-22. With homeowner approval I added 1lb R-22. System is operating normally at this time. There are bare low voltage wires at condenser, recommended dual run capacitor be replaced, no armaflex on suction line at condenser, recommended float switch be installed on indoor coil secondary drain. Homeowner declined all repairs at this time.
Came out to call for a system not cooling properly. Customer stated that they put in a mini split unit and set it up, but it was only blowing warm air. They think they let all the refrigerant out of the line. I checked it and found it to have minimal pressure in the line. Let customer know that I would have to recharge system to specs, but before that I went through and made sure all of the flare fittings were tight. Refastened the flares behind head unit and charged system to correct charge of 1.5lbs. Plugged unit in and cycled it on. Checked operation and showed customer how to use remote. Unit is now cooling.
Tyler April 6. I arrived for blue shield ac service. Customer had just changed filter so left extra for him. Inspected blower compartment and evaporator coil. Went outside and checked refrigerant charge. Checked compressor and condenser fan amps. Checked electrical connections. Found dual run capacitor out of tolerance. Talked with customer and he wanted to replace it. Got it replaced. Removed top off condenser and removed leaves in bottom and washed coil inside out. Unit operating properly at this time.
Tyler April 6. I arrived for blue shield ac service. Changed filters. Inspected thermostat. Inspected blower compartment and evaporator coil as well as UV light. Checked drain line. Went to outdoor unit. Checked compressor and condenser fan motors. Checked refrigerant charge. Checked run capacitor. Checked electrical connections. Cleaned condenser coil. Unit operating properly