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Kevin was very professional and friendly. It was important to him that I understood what he was doing. That is greatly appreciated.
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An awesome technician who thoroughly went through my system to ensure trouble free operation for the coming cold season. He explained everything he was doing and ensured I understood how I could maintain the equipment and prevent problems.
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One of the best technicians we have ever had the pleasure of having!
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He is the best technician we have EVER had. We truly feel like he cares about our health issues and always has amazing solutions. Clean air inside is so important and he has been helping us get the best clean air that we can. Having the AC and Heat work at the appropriate time but for us, the inside air quality is actually more important.
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Very thorough. Checked the entire system from top to bottom and corrected problems as he found them. Explained everything, both positive and negative.
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He listened and really helped us with questions and then put what we wanted into action!
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Cash discount 05Dec2024. Discuss scope of work with homeowners. Pump down outside condenser. Disconnected both supply and return plenums. Disconnected all electrical, drains, and line set. Removed existing air handler. Installed new air handler. Reconnected both supply and return plenums. Reconnected all electrical, drains and line set. Increased both existing return duct to 16 “ flex duct. Cut in one 12x12 return in master bedroom. Pulled vacuum on system with micron gauge under 500 microns. Release refrigerant back into system. Cycled system on heat. Heat strips kick on heat pump would not too cold outside. We will need to come b@ck to charge the system up when the temperature is over 40 degrees. System is working properly at this time.
01DEC2024 Jason Brown Arrived for non club no heat. Spoke with homeowner about the systems performance. Homeowner explained that the system is not heating. We cycled the equipment in heating and checked supply air temps, then inspected the nest thermostat, homeowner explained he was using the test mode to heat his home. Inspected Airhandler and heatpump. Found system low on 410a. Discussed adding refrigerant verse replacement. We decided to look at replacement options. Pausing ticket for now.
03DEC2024 Jason Brown Arrived for bid on equipment replacement. Discussed all options. We decided to move forward with a new Airhandler, with increased return ductwork and a return cut in in the master. Cash discount ductwork comes with a lifetime warranty, equipment comes with 10 yr parts 1 year labor. Current heat pump is still under warranty until 13SEP2028 Existing returns will be increased to 16” cut in will be done in 10”
Came out to call for an AC that was blown over by high winds during a tornado. Customer stated that the unit had fell over and the line was twisted. I checked the system over and found the unit to have minor damage overall, the unit just needs 6 inches of line set taken out and replaced. 11-15-24 Came back out to fix line set. Pumped down systems refrigerant into condenser and removed the existing damaged piece of line set. Made sure system was level and back in place. Cut and installed a new piece 3/4 copper. Brazed copper, pressure tested and pulled vacuum to 500 microns. Opened lines back up and ran system to check amps, temperatures and pressures of AC. Pressures are reading normal and there isn’t any internal issues with the system at this time. Discussed with customer about units performance and let him know the system is back to be operational and can be used like normal.
Jake Kring. 10-30-24. I arrived for a system we installed without a heat kit. Spoke with the homeowner and found that the ac is working properly, the issue was the thermostat was on its factory programming and set to a higher temperature. I installed the heat kit and cycled the system on in heating and found the system to run correctly. I did advise the homeowner to update his electrical system on the air handler.
Jake Kring. JC. 10-29-24. We arrived to remove a two piece air handler and install a one piece air handler and condenser. We first removed the system and rebuilt the plat form to hold the new system. We installed the indoor and outdoor system and got the system running per manufacturer recommendations. We did not receive the heat kit and will return to install the heat kit once we get it on hand. The homeowner is aware of this and we will set up a good day after 4 pm for us to come install and test the new heater.
Jake Kring. 10-25-24. I arrived for a no cool call on a system we replaced a blower motor in. I spoke with the homeowner and they explained that the motor started making a noise then they smelled something like plastic burning. I inspected the system and found the blower motor bracket had failed and caused the wheel to grind on the housing locking the motor up and caused the motor to fail. I explained the cause of the breakdown and recommended to replace the system vs making more repairs on this 61 year old air handler. We discussed the cost availability of the system. We also discussed the issue with the closest being to small for a modern unit. I contacted the manufacturer to see if we could find a system that would fit in the same closet space and we found a apartment style air handler that is a matching 2 ton that should work in the same space. I explained that it’s not something that is normal installed in residential homes but we can try it and see how the system works. We decide
Came out to perform preventative maintenance on AC system. Customer was wanting the heater checked out while I was here, so I did that as well. Changed out filters in home for customer. Inspected the blower assembly, motor, evaporator coil, electrical components, heating elements, drain and overall condition of equipment in closet. Found evaporator coil will need to be cleaned soon, due to dust and debris build up forming. Customers Remi Halo UV is due for a new bulb. Customer will look into getting it replaced next service. Cycled system in heat and checked amp draw on motor and electrical elements. Heater is operating properly at this time. Washed condenser coil thoroughly. Inspected all components on ac system. Cycled unit on and checked amps, temperatures, and pressures of AC. System is cooling properly at this time.
Blue shield club AC maintenance. Joe(JC)R. 08/29/2024 Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual AC maintenance. The customer didn’t have any questions and said that everything was running well. I then washed out the condenser then inspected it. It was running well and without any issues. I then checked the furnace and coil. Both were in good shape and running well. I also left replacement filters for the customer.
Completed dryer vent cleaning for customer. Arrived to job site and spoke with customer, customer has had dryer for about 10 years and never had it cleaned and was interested in getting it cleaned today. After explaining what to expect from a dryer vent cleaning, I answered any additional questions that they had For me. I then went up into attic space, and gave them a proper inspection. Took apart the 4 inch piping and attic space and saw that there was not a lot of lint trapped inside the piping, so I went up on the roof where the Hood was, and there was a lot of trapped condensed lint. After confirming where the issue was, I was given the go ahead to start the cleaning process. Once confirmed, I went up onto the roof and hand picked all the dried condensed lint on the hood and made sure that the lid for the hood was able to close up and down (it was stuck open when I first saw it). I then went into the attic space and cleaned out the hard piping thoroughly with a dryer vent, cleanin
Came out to call for a system not operating properly. Customer stated that the unit has been cooling fine up until yesterday. He was having issues with the system blowing warm air and the thermostat flashing cool, but not kicking the AC on. I checked the system over and found the condensation drain backed up and the float switch tripped. Discussed with customer about what I found and what needed to be done. I was able to blow out drain using installed jones valve, then did an inspection of the air handler and test drain to verify it is now draining properly. Discussed using a pan treatment in coil and customer was not interested. He also stated that he hasn’t received a call for the maintenance he was supposed to have done a couple of months ago. I told him I could take care of it today. I washed condenser coil thoroughly. Inspected the condenser coil, fan motor, compressor, capacitor, contactor, and electrical wiring. Checked system operation, amps, temperatures and pressures of AC. S
No cool. Joe(JC)R. 07/19/2024 I arrived to a call where the customer said that the system made a loud noise and stopped cooling. Upon arriving I full inspected the system and found that the condenser fan capacitor was getting weak. I was unable to find any other issues and everything else seemed to be in good working order. The safeties and pressure switches. I got permission from the customer to replace the capacitor with a mini turbo capacitor. After replacing the part I reinspected the system. The system is running well at this time.
24JUN2024 Jason Brown Arrived for red club summer tune up service. Spoke with homeowner about the systems performance. It’s all working fine. Inspected Airhandler and heat pump. Verified the evap coil is clean, UV is active, and blower motor is operating well. Inspected heat pump. Cleaned out electrical cabinets, tested reversing valve, contactor and capacitor. Washed condenser coils then verified pressures. Pressures came back with 5 degree subcooling. The system calls for 10 degrees. Homeowner asked about Alexa friendly zone control. Inspected zone system, found that in order to setup 3 zones on Alexa our best bet is to replace the zone board and install 3 eco bees at each zone. We decided not to mess with that today. Debriefed with homeowner about systems performance. Work declined: adjust charge.
Alano M. Jake K. 6-17-24 2 system tune up Upon inspection found the systems running up to specifications Furnace fans running up to spec amps Condenser fan run load amps running in range on both outdoors systems and the RLA on compressors running in range Capacitors running in ranges on both sides. Found dead mice inside the electrical cabinet on the contactor but system was running fine at this time. Refrigerant pressures were good and the sub cooling on both systems were in ranges, rinsed the outdoor coils off and left systems in working condition.
Jake K. I arrived to check the parts that we installed. I found one part to have not been replaced. I replaced the contactor and left the system running.