Prompt service. Did a really good job. I have recommended Interstate Heat and Air to others.
Excellent service. Very professional.
Brandon is very courteous and knowledgable.
We had a tune up service today with Issac. He did a great job. Very professional.
30OCT2022 Jason B Arrived for new customer no heat. Spoke with homeowner about the issue. I was messing with the thermostat and it sparked. Inspected furnace found 3 amp fuse blown. Replaced fuse and cycled system. Homeowner had further questions about airflow, however it’s still very wet underneath the trailer we will reschedule appointment to take a look. I will have office call and schedule appointment for Thursday.
Sam Jarvis - arrived and found limits prematurely opening causing no heat. Temporarily bypassed limits to give homeowner heat until parts can be ordered. Jake. We arrived and found the limit s to be faulting out. The data plate calls for 200 deg limits. The limits that are installed are 150 deg limit break. We will track down the correct limit s for this system and contact the homeowner on pricing for replacement of all three limits. We bypassed two out of three of the heat strips to give some heat to the residents. This is only temporary. Jake. I received a call saying that the system will not shut off at all. I arrived and cycled the system off and on 5 times with the system following every command correctly. I will still be looking for the parts needed and price a heater replacement kit and the parts separately. Sam J - returned on 10/20/22 with limits for repairing heater. Removed damaged limits then installed new limits. Checked operation of system in heat and cool. Chec
13OCT2022 Jason B Arrived for previous customer non club tune up, and equipment inspection. Spoke with Anne about the systems performance. Previous tenant mentioned something has been changed or something is going on with the thermostat, and I need a tune up as well. Inspected Airhandler, Ductwork, and Heatpump. Cycled system in all stages. Measured temperature rise and tested all components. Ductwork Matching Trane System mfd 10/2000 Total required CFM of airflow for optimum performance 1000 Return ductwork totals to 600 CFM Supply ductwork totals to 790 CFM Recommend adding more supply and return. Air Handler Overall performance of equipment is good. Relay and transformer have been replaced. Run capacitor has been squeezed by straps. while reading within manufacture specifications this can cause premature failure. Contactor has signs of pitting. Drain line is clogged at ptrap. Aux heat rise 54 degrees Emergency heat rise 41 degrees. There is no service disconnect to the
I arrived for a new customer reinstall a old condenser. I inspected the system and found the line set to have been cut and not sealed properly. I found the system to be dirty and the condenser to have not been closed when it was disconnected. This can let Noncondensibles and dirt into the system. I gave the homeowner options on trying to use this old equipment and replacing the equipment. They wanted to try and use all old equipment. I made it known to the homeowner that this system is not connected in any way and after we connect the system there could be other repairs needed to get the system running properly. This cost is just to start reconnecting this old equipment. The homeowners understood the risk. We will remove the old line set and install a new lineset with thermostat wire. We will remove and clean the blower wheel and housing and evaporator coil. We will level and build a base under the pad with what center blocks they provided to raise the condenser off of the ground. We w
I arrived to inspect the duct work under a home. I arrived and found that the trailer house needs the duct work replaced in the floor. I did inspect the duct and found it will need replacing. I informs the homeowner that they need to get ahold of the mobile home manufacture or a mobile home repair company to replace the duct.
Jesse 9/7/22 arrived at job checked filters customer already changed crawled in house and inspected duct work it is starting to fall apart and rusted will need someone to come and give an estimate on replacing duct work. Got out and pulled top off unit cleaned coils and checked electrical connections and fan and compressor all is working started unit and checked charge it is in range evap coil looks good and blower motor system is working at this time.
I arrived for a new customer no cool call. I inspected the system and found that they are remodeling. The evaporator coil in old rusted and completely stopped up as well as the blower wheel. I made it aware to the homeowner that this system will have to be recovered due to it not having service valves and the system disassembled and cleaned. I explained that the condition of this system is poor and it can cause damage to the evaporator coil by trying to clean it. The homeowner did not want to clean the system at this time.
Jesse 8/23/22 arrived at job checked unit found bad capacitor replaced unit started working. Customer washed condenser coil yesterday checked amp draw on compressor rated at 17 it is running at 14.5 checked Freon it is r-22 unit system is good went inside and checked blower and filters, the filter is bad customer said her husband will get one on his was home and replace himself system is working at this time.
09AUG2022 Jason B Arrived for possible recall no cool. Spoke with homeowner about the issue. Isaac was out and got it working, we already replaced the capacitor. However the AC won’t come on and won’t hum. Inspected AC found contactor failed. With homeowner permission I replaced the contactor. Verified amps to fan and compressor. Checked capacitors. Buttoned up system. System is cooling properly at this time. I am waiving the service fee as we were just out.
Came out to call for a system not cooling properly. Customer stated that the AC system wasn’t on outside. I checked the system over and found the AC had no power. Checked fuses and they were good. Checked the breaker and found it tripped. System is rated for a 45 amp breaker and system has a 30 on it. Recommended replacement of the breaker to proper size. Washed condenser coil thoroughly and rechecked system to test it and verify that everything was working. Found unit just a little overcharged, so I reclaimed some of it to get units pressures in check. System is now cooling properly. Discussed with customer about replacement and ductwork as well. Gave customer a rough estimate based on discussion.
Came out to call for a system not cooling properly. Customer stated that the AC unit wasn’t coming on, and it was just blowing warm air. Customer replaced the capacitor but unit still wasn’t cooling. I checked system over and found capacitor to be good still, and the fan cap she replaced to be correct. System is completely clogged with debris. After checking the unit I asked them to cycle it on, and it came on with no issues. I believe the fan motor cut out on internal overload and kept the system from cooling. Recommended washing the condenser coil thoroughly and checking refrigerant pressures and operation afterwards. I washed the condenser coil thoroughly and then rechecked operation. System was working properly. Fan motor is operating within proper range at this time. Recommended maintenance plan to keep system maintained. Customer signed up for blue plan. Supplied customer filters to replace when it’s time. This counted as her first service with us.
Blue shield summer service x 2. Replaced filters. Blower motors are ECM, run capacitors not required, motors and wheels are clean, indoor coils are clean, condensate drain lines are clear. Condenser coils are clean. Both dual run capacitors tested bad on compressor side. Replaced both capacitors under 10yr part and labor warranty. Contactor points tested good. Checked operation, all amps and pressures are good. Both systems are operating normally.
I arrived for a new customer system replacement opportunity. I spoke with the homeowner about what his system is and what he wants to replace it with. He has propane on the location and has propane stubbed into the closet beside the air handler now. We bid 4 options on what the homeowner may want and i explained all options to the homeowner. Any option will come with a 10 year parts warranty and a 2 year labor warranty with a 1 year maintenance plan that will include two services a year to keep the system serviced and clean. Our bids are good for 30 days and can change pricing after the first 30 days. If you have any questions about any systems we discussed please reach out to me and I will be happy to help you in anyway possible. Jake Kring.
I arrived for a new customer no cool call. I spoke with the homeowner and found that the system stopped cooling and he replaced the thermostat and transformer. I inspected the system and found the transformer to have failed and a that there was a short to ground and it was still present. I explained I can trace the short out and replace the transformer to see where the power stops. The homeowner agreed to the repair and I replace the transformer and fuses the low voltage. I found the contactor on the condenser to have shorted to ground on the 24V coil side. I offered to replace the contactor and the homeowner wanted to get the part and replace it his self. I left the system correctly wired with the new transformer and the system in the off position. The homeowner will replace the contractor and clean the evaporator coil and blower motor. I explained that if the system is not up and running I cannot check the system to see how it will run and that the system needs to be cleaned. If you
Came out to call for a system not cooling properly. Customer stated that the AC wasnâ€™t coming on and just blowing room temperature air. Checked system and found no power to the outdoor unit. Went to the breaker box to check breaker and found the breaker not wired up and I couldnâ€™t find which wires where the ones to wire up the AC unit. Recommended customer have an electrician out to rewire disconnect or locate the wires.