I found Joseph Kring to be extremely helpful with my A/C problem and was glad he was willing to look up whether or not my A/C was still under warranty.
Jake provided excellent service in diagnosing and repairing my air conditioning unit. He was very professional, knowledgeable, and answered all my questions. The receptionist was pleasant, and kept me up-to-date on the technician arrival time. I recommend calling Interstate Heating & Air Conditioning for your HVAC needs.
Everything was great
Brandon was one of the nicest service people who has ever come to my house. if I ever have any problems I want Brandon again
Outstanding service, great arrival timing, great communication and professionalism, great price.
Arrived to no cool service call and performed system evaluation on 2 yr old system found defective contactor switch. Part under warranty however labor is not. Spoke to customer. Customer chose to replace. Tested amp draw it is in range. System is cooling at this time.
Arrived to no cool service call and performed system evaluation. Found bad contactor switch. Customer chose to replace switch. Washed condenser so refrigerant could be Checked. Refrigerant in range. System is cooling at this time. 1 yr contactor warranty. It is very hot in house system will run along time before catching up. Attic could use more insulation.
I came out for a not cooling well and a condensate leak. I checked the system over and found the system running with an EXTREMELY high head pressure. The condenser coil was completely plugged. The condensate leak was from a section on the suction line in the attic I insulated and dripping on the ceiling. They said theyâ€™d insulate the line themselves. With approval, I pulled the top off the AC and thoroughly washed the condenser coil. I changed the filter, they supplied and cycled the ac again. I checked all operations and charge. All working at this time. The system running with such a high head pressure for however long itâ€™s been could have done damage to the compressor.
I arrived for a non member no cool call. I inspected the system and found the compressor to be bypassing on high head pressures. I also found the condenser coils to be completely stopped up. I remove the frame of the condenser and cleaned the condenser coils free of any debris. I rechecked the systems refrigerant charge and found the head pressures to have dropped from 568 psi to 189 psi. And the super heat was runny at 30 deg out of 25 deg. This is in random or normal operation. I inspected the indoor system and found the evaporator coil to be clean and in fair condition. I inspected the block motor and found no issues. This system has no data plate and I guess this system to be around 20 years old. This system is running to the best of its abilities at this time.
I came out for a no cool. I checked the system over and found the condenser fan not running. The bull capacitor is reading 0 on the fan side. The condenser fan spins freely, so the bearing arenâ€™t locked up. Got approval from home warranty company to replace the bad dual capacitor. I installed a new capacitor, washed the condenser coil off and cycled the system. I checked all operations. Condenser fan running at 1.1a. Max = 1.7a. all working properly.
Performed preventative maintenance on AC system. Changed filters for customer. Inspected blower assembly, electrical components, wiring, evaporator coil, drain and overall condition of equipment in garage closet. Checked thermostat operation, wiring, capacitor, compressor, contactor, fan motor, amps, temperatures and pressures of condenser unit. Cleaned condenser coil thoroughly. System is cooling properly within manufactured specifications at this time. Recommended duct cleaning on system.
I came out for a no cool. We were out the other day to do the AC maintenance. I checked the system over and found a wire loose in the contactor, which kept the ac from coming on. I fixed the wire and checked all others. I cycled the ac and checked all operations. All working well.
Customer had power surge blew indoor x13 motor. Part under warranty however labor is not. Will get availability thru carrier tomorrow morning. Gave customer pricing will collect on completion. Spoke to customer surge protector gave discount priced at 124.00 installed will install at same time as motor. 6-16-2020 Came out to install new X-13 motor on Air handler. Took blower assembly out of air handler and took out old motor. Installed new X-13 motor and reassembled blower assembly. Reinstalled the blower into air handler and wired in existing wires. Discussed with customer about surge protection. I added a surge protector to air handler to protect electrical components. System is cooling properly.
Came out to call. Customer said system was trying to come outside, but was only making a buzzing sound. I inspected the condenser components and found the capacitor depleted and swollen. Discussed with customer about repair needed, and offered to clean the condenser. I replaced the capacitor under warranty. Customer will clean the condenser coil. System is cooling properly.
Came out to call. Customer said outside unit wasnâ€™t cooling properly like it usually does. The outside system wasnâ€™t coming on. I checked system over and found the capacitor had depleted and wasnâ€™t allowing the system to come on, and the condenser coil to be severely clogged. I discussed with customer about repair needed and I suggested maintenance plan as well. Customer agreed to both. I replaced capacitor and washed the condenser coil thoroughly. Checked refrigerant pressures and temperatures of system. Signed customer up for blue maintenance plan. System is cooling properly within manufactured specifications at this time.
Blue SPP summer AC tune up. Asked about filters and customer is using filtered grills inside, gave 2 12 x 24 pleated filters to change at a later time, as they have been changed recently. Washed condenser thoroughly. Checked amp draws, volts, drain, float switch and capacitor mfd. checked refrigerant pressure and outdoor delta t. System is operating great at this time. Talked about duct cleaning services with customer.
Arrived to no cool service call performed system evaluation. Found unit not getting 240 volts. Tested system and found no 240v available at any breaker on panel. Meter is blacked out reading nothing. Believe house lost a leg of power informed customer to call OG&E customer will call back if needs us after electric repair. Collected diagnostics fee.
Came out to call. Customer said system wasnâ€™t cooling like it usually does and was running constantly. Customer recently changed the filter and washed the condenser. I checked system over thoroughly and found the system low on refrigerant. I discussed with customer about what I found and what could be the issue. System is leaking refrigerant. Not a lot, but enough to cause the system to not run efficiently. Customer had me add 1lb of R22 to get system within range of data plate. System is cooling properly. Recommended maintenance plan, customer declined at this time.
Perform non club tuneup to minisplit system in server room. Cleaned coils and brushed off indoor coils and wiped off unit cover. Refrigerant levels are in range. System is operating as designed at this time. We are to bill customer.
Performed preventative maintenance on system. Changed out filter for customer. Inspected all equipment. Washed condenser coil thoroughly. Customer said system is cooling but not as well. I checked thermostat operation, wiring, capacitor, contactor, compressor, fan motor, pressures and temperatures. System is a little low on refrigerant. I added 1.1lbs to get system back in range. Last tech made suggestions to change evaporator coil. Went over that with customer. Coil may have a possible leak. As of now system is cooling properly.