Joseph arrived right on time. He explained the cost to replace our unit and the available ways to pay for it.
two thumbs up
Prompt and courteous
Repair man was extremely polite and great to work with.
I think the technician should have been wearing a mask for Covid-19 safety reasons.
Friendly, quick, and polite service. Good explanation of required actions and options.
After having four different HVAC businesses provide estimates to replace the AC/heater on a mid-size home I selected Interstate. Turns out to have been a very good decision. Moderately priced for a new Carrier system. Work was scheduled quickly and office kept in contact with me by phone and text to let me know when technicians would arrive. Techs were on time, personable and professional and completed the work in a single day...on the hottest day of the year in OKC. Techs worked efficiently with minimal disruptions to the home and the new system looks great with all of the work appearing tight and clean (the unit itself as well as all the lines and connections). Hauled away all of the old stuff so there was nothing I had to contend with or dispose of myself. A great job all the way around...cannot really think of any improvements. And, of course, the new system is performing superbly.
On June 19, 2021 arrive to previous customer nonmember upon arrival I agree to the customer and then went to the thermostat keep the system on the air handler start blowing immediately I went outside to the condenser and the fan was running but no compressor I opened up the unit checked capacitor capacitor was dead installed a new one system fire write a check to charge checked all the components make sure everything was good theyâ€™re all connections are tight everythingâ€˜s working properly at this time thank you for your business Mike T
Came out to give estimate for a new 3 ton system. Customers existing system is operating, but knows it is time to replace. Customer will wait for availability of equipment. Sold for when equipment is available.
Came out to call. Customer stated that the mini split wasnâ€™t shutting off properly and was constantly running. The temperature on the system was constantly fluctuating, but never reaching temperature. He has it set at 77 but the temp on the system was reading anywhere between 79 and 90 degrees. Checked sensor and found no issues. Had a hunch to check the penetration hole in the attic and found it not fully insulated. Put insulation in the open area and the temperature dropped and satisfied in about 5 minutes. Told customer Iâ€™d come back out and spray foam it, to ensure itâ€™s not pulling/reading attic air temperatures. 6-16-2021 Came out and spray foamed the area that was causing the customer the issues previously. Insulated the whole so that hot attic air cannot tamper with the units temperature sensor.
Came out to call to do a maintenance tune up on the system. Customer stated that the system started to freeze up sometime this weekend, so they shut it off for awhile and then turned it back on. Customer moved into the home recently and keeps the thermostat set at 65. System has two returns that are built into the walls, and filters also needed to be changed. Changed customer supplied filters out and checked system over. I inspected the blower motor, electrical components, evaporator coil, drain, capacitor, contactor, compressor, fan motor, and condenser coil. Washed condenser coil thoroughly. Checked thermostat operation, amps, temperatures and pressures of condenser. System was operating properly, but was just outside of recommended range for subcooling. System is from 2016, and since the customer hasnâ€™t had any history of the ac, we charged it. I added .9lbs of 410a to system to get proper subcooling. System is cooling properly within manufactured specifications at this time. Reco
Ductwork airflow issues. Spoke with customer, and recently remodeled baby room has not been getting the airflow they would like it to get. Inspected ductwork and found adjacent duct to the Plenum which is right outside the hall is completely sealed off and not allowing any airflow whatsoever. The room does have one more duct in it that has been sealed off to keep air from going directly on the baby. Went over options and customer opted to have a duct cut in to that space. Cut in 3 inch hole and bent damper into airflow two keep excessive air from coming into that short space into the bedroom. Attached 4 inch duct over cutting hole, sealed and replaced supply vent. Tested and verified airflow throughout the house. System has good airflow all over.
This is an estimate for replacement of a 3 ton system. Includes: 70,000 BTU furnace with X-13 3 ton motor 3 ton evaporator coil 3 ton 14 seer AC Condenser pad Fresh air ventilation Warranties: 5 year parts on AC 5 year coil on AC 5 year compressor 10 year evaporator coil 20 year heat exchanger 1 year labor
I arrived for a non member system replacement bid. I spoke with the homeowner and found that they want to replace the downflow 80% furnace with a ac. I inspected the system and found that the outdoor system will need a pad and legs with new electrical. The system will come with a 10 year parts warranty and a 1 year labor warranty with a Optional 10 year parts warranty with a purchase of a maintenance plan. The system will be a 16 seer air conditioner with a 80% gas furnace. We will remove all equipment and install the new system with the old line set. This system will come with a free T6 thermostat. We will also install any thermostat that you may provide in place of the T6 thermostat. I gave the homeowners a 10% off the systems cost or a option to finalize the system at 0% for two years. This price already has the 10% off included in the bid.
I arrived to bid a system for replacement. I inspected the system and found it to be a unmarked system. I found the house to be a 1500 sq ft home. I bid to replace the evaporator coil and the condenser with a 3 ton system with a 10 year parts warranty. The closet will fit a 17â€ upflow evaporator coil but we will have to transition from the top of the coil to the bottom of the plenum. There is enough room to slide a 17â€ coil in between the gas line and the water heater. We will ups the outdoor system and replace all electrical lines from the junction box on the home to the new disconnect and from the new disconnect to the condenser. We will also set the outdoor unit on legs to keep it off the ground and to code standards. We offer a 10% discount off the systems cost if payed in full upon completion or a 0% two year financing. If you have any questions please contact us and we will do our best to help you in anyway possible. Your friends at Interstate. Jake k.
On June 14, 2021 I arrive to a Blue Shield customer for a spring tuneup upon arrival I agree to the customer and then change the filters with customer supplied filters after that I went to the thermostat check the thermostat in the thermostats operations are there went to the furnace did amp drawls and check the blower after that I made my way to the condenser check the charge fund it was a little bit low inform the customer she said to go ahead and fill the unit up So I added 1.7 pounds checked the components everythingâ€™s good there disassemble washed reassembled the condenser tested system operations everythingâ€™s working properly at this time thank you for your business Mike T
Came out to call for a system not cooling properly. Customer stated that the system was coming on, but the outside condenser was making a weird noise. He explained that it sounded like the compressor wanting to come on, but not working. I checked system over and found a bad capacitor and the contactor heavily pitted. I went over repairs needed with customer and recommended a compressor saver kit. This kit included the contactor, and capacitor with a hard start kit for about the same price as just replacing the two components. Customer approved the compressor saver kit. I installed a new contactor, capacitor and added a hard start kit. Made sure all wires were secured and zip tied. Cycled AC on and unit came on with no issues and sounded good. Checked amps temperatures and pressures of condenser. System is now cooling properly within manufactured specifications.
Came out to call. Customer stated that the AC wasnâ€™t working. They replaced the original thermostat with a nest thermostat and they said a couple months later the system wasnâ€™t working and the thermostat was reading an error code. He put the old thermostat back on and nothing would work. I checked the system over and found the thermostat not allowing the AC to come on. I bypassed the thermostat and found the other issue. The blower motor wasnâ€™t active when calling for AC. I checked the capacitor and found it to be bad and also the wrong size for the system. I replaced the capacitor and the blower started up fine. Wired up the nest thermostat and cycled system on from it and it was working properly. I advised customer that the blower was close to max amps, and could possibly go out soon. Customer wanted to just do the capacitor for now and see if the blower holds up. They moved into the home earlier this year and are in the middle of remodeling the home. I recommend customer have
On June 10, 2021 arrive to a Blue Shield customer for spring tuneup upon arrival I agree to the customer and ask them to turn the thermostat to cool and turn it way down so that I could check the systems operations I then went to the furnace I checked the blower motor did amp drawls check the coil everything looks good their filter just been changed I then went to the condenser I did amp draws I checked the components I check the charge everything is where it needs to be I then Disassemble the unit washed it thoroughly reassembled and tested system operations everythingâ€™s working properly at this time thank you for your business Mike T
Arrived for ac no cool. Upon arrival found the issue to be that bugs had blocked up the contactor preventing it from coming on. Cleared out the bugs and everything came on. Recommend replacing the contactor before it becomes an issue again due to the burnt contacts. Also recommend a yearly maintenance to have the system checked over and the condenser cleaned out. Customer elected to make no repairs at this time. The unit is now working properly.
I arrived to bid a system relocated in the attic and all new duct work. We bid two different systems and a duct system for a 3 ton. It will be a complete two day install for this system. This system will be a carrier system with a 10 year parts warranty and a lifetime warranty on duct work.