The technician that visited my house was professional and courteous. He took the time to throughly inspect and diagnose my current system. He was very polite and explained in detail and in layman's terms of what was going on. Never once did my ignorance deterr or discourage him. High quality individual and has earned his company a repeat customer. If this interaction was of any caliber of the work to be done, I'm not sure I would trust anyone else to do it. Finding an honest technician that simply wishes to help and make the end customer happy is an extremely rare occurrence during these times. Will certainly do business with them going forward based on this appointment.
Called this morning and got appointment for this afternoon. They called me about an hour later because they had a cancellation and could come earlier. Mike was very thorough with his troubleshooting and got the problem fixed quickly, explaining everything along the way.
Issac was wonderful to work with and very informative.
He was fantastic!! I appreciate his knowledge and advice about my system. He was so helpful and was professional yet friendly. Very rare these days. Next time I call for service I would love to have his help again.
Technician should have been wearying a mask for Covid-19 safety when entering the home
Isaac was excellent
two thumps up
Mike was on time, courteous and professional. Even though I kept him busy asking questions, he pressed on and I learned more about my a/c that no-one else told me.
Inspect home with modified ductwork. 6 ceiling Returns have been split up and connected to a return chase, filtered at side of furnace. It is evident the furnace is low on return air. Recommend disconnecting chase, and cutting a 2 14x24 return filter grills in living area and dining room to provide adequate return for unit. Would also cut in a base under the furnace and seal off the side the chase is connected to. Ductwork in attic is loosely connected and would need to be properly strapped and screeed together before we could attempt a cleaning, otherwise the chance for the ductwork to come apart while cleaning is high, and we would be unable to clean as much of the ductwork in current condition. Left additional estimates to repair and duct clean, as well as replace the supply ductwork.
On October 13, 2021 I arrive to a Blue Shield customer for a full tuneup upon arrival agreed the customer then turn the thermostat to heat and turn the temperature up I climbed in the attic did amp drawâ€˜s on the inducer motor I didnâ€™t didnâ€™t rolls on the blower motor pulled and cleaned the flame sensor itâ€™s got a spark igniter I checked the gas pressure it was at 3.4 I checked the capacitor is good checked the temp raise everythingâ€˜s working properly at this time thank you for your business Mike T
On October 13, 2021 I arrive to a previous customer now member upon arrival agree to the customer and she stated that the furnace was making a banging sound so I started the system to see if I could hear it I didnâ€™t hear anything to begin with so I completely disassembled the furnace put the blower out with the board off found a weak capacitor let the customer know that the capacitor is weak that that could be the issue and then I reassembled everything and had the system running when I disconnected the pressure switch from the system the blower went from high-speed to Low speed you could hear it jarring but it was not anything that was major when I put the pressure switch back into play you could hear switch from low-speed to high-speed same thing just a slight thump you could barely hear explain to the customer that they have a multi stage furnace and thatâ€™s the blower switching from low-speed the high speed with the gas valve everythingâ€˜s working properly at this time thank yo
Silver club fall service. Replaced electrostatic filters(2) filter media. Blower motor run capacitor checked good, hot surface ignitor checked good, clean and checked flame sensor, pressure switch checked good, all limits and safeties checked good, manifold pressure is 3.5 in wc, within mfg limits. Cycled system with thermostat, system is operating normally. Carbon monoxide 0ppm. Checked humidifier operation. Humidifier operating normally. Water pad looks like new.
Dryer vent cleaning, attic discharge. Inspected dryer exhaust vent inside, in the attic and on the roof. Rooftop Cap exhaust is heavily impacted and clogged. Roof pitch is too steep to climb and remove by hand. Inspected with camera and found most of vent to be about 29% clogged and the majority at the cap. Used spinning brush to break impacted portions and removed lint from exhaust with 3 passes. Vacuumed excess debris and gave customer tips on ways to prevent the exhaust from getting as clogged in the future.
Came out to call for a system not cooling properly. Customer stated that the system wasnâ€™t cooling properly. He said the unit would come on but there was no cool air coming out of the vents. The outside condenser stopped working as well so he shut it off. I checked the system over and found the capacitor to be working order, but the condenser fan motor wasnâ€™t operating. Discussed with customer about repair needed and what he was wanting to do. He wanted to move forward with the fan motor replacement. I replaced the condenser fan motor and capacitor on unit. Washed the condenser coil thoroughly and checked systems operation, amps, and pressures. System is cooling properly. Went over maintenance plan with customer. They just wanted to do repair at this time.
Silver club fall service. Inspected filters and changed customer supplied filters, checked uv lamps, blower, heat exchanger from both sides and cleaned out blower cavity. Checked wiring and hoses. Cleaned flame sensor. Set thermostat high temp point to 78 from 74 degrees so I could test heat. Cycled system on and checked gas pressures, heat rise, amps and order of operation. System working well at this time.
On October 6, 2021 arrive to a new customer nonmember upon arrival I agree to the customer and she explained what was going on I went ahead and ask the customer to turn the thermostat one so I could be at the condensing unit when it started and see whatâ€™s going on right then and there yeah started up compressor start running fan tonight I checked the fan bearings thereâ€™s not seized up I accessed the service panel I checked capacitor and the fan side was dead inform the customer installed a new capacitorAnd tested the system the fan motor start spinning immediately I did amp drawls itâ€™s pulling 1 A per leg To the fan motor did Amp draw on the compressor and itâ€™s Pulling 14 A per legI cleaned out the service panel and check the charge everythingâ€™s working properly at this time thank you for your business Mike T
Performed preventative maintenance on Furnace. Changed filter for customer. Inspected the blower assembly, motor, electrical components, burners, flame sensor, igniter, inducer motor and overall condition of equipment. Cleaned flame sensor and brushed dust off the burners. Checked thermostat operation, capacitor, amps, temperatures and gas pressure. Tested all safeties on the furnace. System is heating properly.
Duct cleaning inspection for supplies of home being renovated. Supplies are hard pipe but not screwed together, judging by looseness of ducts, there is a chance they can come apart during cleaning. Spoke with homeowner and they do not want to proceed at this time.
Came out to call for a system not cooling properly. Customer stated that the outside unit was running, but it didnâ€™t seem like it was getting cool inside the home. I checked system over and found the condenser operating properly, but the blower not moving air. Checked blower blower assembly, motor and capacitor. Found capacitor bad, and the blower wheel in need of some cleaning. Went over repair needed and what I recommended. Customer wanted to replace the capacitor for now and revisit the blower cleaning next service. I replaced the capacitor in the furnace and tested the blower. It came on with no issues, and amps were still in range. Double checked outdoor operation as well. System is now cooling properly.
Came out to give estimate for replacement of systems in home. Gave customer options based on what was discussed. Price match guarantee on carrier equipment. Went over recommendations and options.
Silver club furnace tune up on 80% Carrier gas furnace. Checked filters and customer just changed them at beginning of month. Checked and changed customer supplied batteries. Cleaned flame sensor. Checked blower, blower capacitor, heat exchanger and coil. Cleaned out debris from flue base. Checked inducer wiring and hoses, and tightened connections. Cycled system on and checked gas pressure, heat rise from coil to filter base and amp draws. System working well at this time.
I arrived for a new location no cool call on a previous customer. I first spoke with one of the tenants and found the condenser to be located on the rooftop and the furnace to be on the attic. I inspected the rooftop system first and found the capacitor to have been left on its original package and hanging freely in the electrical cabinet of the condenser. This is why the part failed and shorted the component out. I replaced the capacitor and installed a new bracket and replaced the burnt wires in the electrical cabinet. I then inspected the indoor system and found the filter to be a 14X24 filter in a 14X30 filter grill. This is letting return air bypass the filter and can cause the evaporator coil to stop up with debris and can cause other issues. I went to inspect the evaporator coil and found the flue in front of the coil to be put together with tape, screws, single wall and double wall pipe and sheets of metal. I did not gain access to the evaporator coil due to the condition of th
On September 27, 2021 I arrive to a silver club member for furnace tuneup upon arrival I greeted the customer and then went to the thermostat turn the system to heat and turn the temperature up and then went to the furnace did amp drawls on the blower motor and the inducer motor I didnâ€™t pulled and cleaned the flame sensor to check the gas pressure low side 1.9 high side 3.4 I changed a 20 x 24 x 1 filter everything is working properly at this time thank you for your business Mike tea