Sales person and installer were great to work with. Did as promised
Service was quick and of little pressure. I was given an honest assessment on my air conditioning system with thoroughly explained options on which steps could be taken next. It’s good to have cool air blowing, once again. Thank you!
Dryer vent clean through attic, attic discharge. Spoke with homeowner and inspected dryer vent. It is impacted about 30% and has an improper exhaust connection, with homeowner permission, I removed screen and corrugated exhaust pipe, and reattached with proper hard pipe connections and sealed with mastic. Cleaned exhaust vent with 3 passes from above and 1 pass from below. Vacuumed excess debris, and cleaned dryer hose and dryer up to impeller. Cycled system on and it is properly running, although the homeowner mentioned the timer being out. Gave 5% military appreciation discount.
Came out to call. Customer stated that the system wasnâ€™t cooling properly. Shut off yesterday, but is somewhat cooling today. I checked system over and found the condenser completely clogged with debris. System is a lennox unit with a built in high pressure switch. System most likely shut off due to high head pressures/temperatures because of how dirty the system is. Told customer I would need to clean it and then check the pressures and temperatures again. I washed the condenser coil thoroughly. Checked amps, temperatures and pressures of condenser. System is within range of manufactured specifications for cooling. I checked upstairs to make sure everything was together and working properly. Noticed attic was significantly hotter. Checked attic temperature and it was reaching 145-150. Told customer that the attic needs more ventilation and recommended some attic fans to be installed. The hot attic is causing heat transfer in the ductwork and making the system work harder and longer
Blue shield plan summer tune up on AC. Spoke with customer and everything has been working well. Washed condenser thoroughly. Check the capacitor, hard start kit, contactor, evaporator coil, blower wheel and initial amp drawâ€˜s on equipment. Changed filter included with Blue Shield plan. Checked amp draws, refrigerant charge, Delta T. System is working well at this time. Spoke with customer about hot water tank, and it is up for being changed out soon. Customer is looking to price shop before commuting to having us do it.
Arrived for blue club summer maintenance. Spoke with homeowner and found no issues with systems performance. Inspected indoor equipment and found no issues. Motor amp draw at 5.2 of 7.4, return cfm at 640 of 1200 and supply at 1150 of 1200. Cleaned condenser coils, washed off AC pad and Checked charge. Informed homeowner of undersized ductwork. This system is running properly at this time.
On April 5 2021 I arrived to a previous customer non member for a ac tune up. Upon arrival I checked the furnace and did amp draw and checked the capacitor both are good. I then went to the condenser and checked the components and charge everything looks good. Everything is working properly at this time Thank you for your business Mike T
I arrived for a non member thermostat installation. I spoke with the homeowner and we discussed the system and how it operates and that we wanted to install a thermostat that he had. I checked the system and found it to be a 1 heat 1 cool system. I installed the thermostat and set all scheduling programs and set up the remotes sensor that was supplied with the thermostat. I cycled the thermostat in all modes and found the system to respond to the commands given. We also decided to sign up on a blue club plan so we can tune up the system twice a year and keep the system running at its maximum performance. If you have any questions or need anything please contact us and we will be here for you anytime. Your friends at Interstate. Jake Kring.
Arrived to no heat service call and noisy heat pump call. Found indoor fan motor not running causing compressor to bypass. Fixed wires to make air handler blower run as designed. Compressor outside is noticeably quieter and is working as designed. Compressor getting a little louder with age. Heat pump is working at this time however unit is 11 years old and makes a little more noise than when newer this is due to wear and tear on unit. Amp draws in range system is heating at this time. Tightened wire connections in air handler so no wires can come loose and ark out in future.
10yr part 1 yr labor
Performed system evaluation on 1996 furnace. Bad induced draft motor and bad control board. Spoke options with customer customer chose to replace furnace. Will get availability from carrier in morning and follow up. Applied service fee towards furnace.
Blue shield plan furnace tune up on Armstrong air 80% gas furnace. Customer has power go out for 2 days earlier this week, otherwise system has been working well. Changed 20x25 filter included with plan. Checked flue and evaporator coil. Checked drain line and gas line. Checked and clean flame sensor. Checked blower, blower capacitor and heat exchanger Turned system on and checked amps and gas pressure. Adjusted gas pressure and replaced caps. Checked carbon monoxide levels. System is operating in manufacturer specs at this time. Spoke with customer about wiring in a generator and surge protectors.
Performed non club tuneup to heat pump system. Test all capacitors and motor amp draw. Test compressor amp. Coils and blower are clean. Changed all filters. Refrigerant levels appear to be in range for current temperatures. Tested auxiliary heat and all relays. Tested system in all modes. System is heating and cooling at this time. Customer chose to add hardstart kit that was recommended in past. Installed hardstart kit and cycled unit. 1 yr hardstart kit warranty. Unit starts up much better at this time.
Performed tune up on 13 year old Ruud Furnace. Customer stated that they havenâ€™t turned on the heater yet, and wanted to have it serviced first. Customer already changed the filters. I started with a thorough inspection of the internals of the furnace. I inspected the blower assembly, electrical components, heat exchanger, coil, burners, flame sensor, ignitor and overall condition. I cleaned the flame sensor and brushed dust off the burners. System is starting to show its age, and is in need of some cleaning. Duct work is dusty internally, and the blower wheel needs to be cleaned. The heat exchanger has some hot spots, but is still intact and no signs of cracks at this time. I did recommend the ductwork be cleaned, as well as the blower. I checked thermostat operation, wiring, capacitor, amps, temperature rise and gas pressure. System overall is still heating properly within manufactured specifications, just needs some cleaning to keep it running.
Performed preventative maintenance on Carrier Furnace. Changed filters for customer. System is a little over 3 years old and customer hasnâ€™t really had any issues with the system. Customer hasnâ€™t used the heat yet. I inspected the blower assembly, electrical components, wiring, evaporator coil, burners, flame sensor, hot surface ignitor and overall condition of furnace. Cleaned flame sensor and brushed dust off the burners. Checked thermostat operation, ignition, temperatures and gas pressure of furnace. Tested pressure and safety switches. System is heating properly within manufactured specifications at this time.
Blue SPP AC tune up. Spoke with customer about filters and Home was cooling. Filters needed to be changed. Changed 2 14x30 filters included with blue SPP and washed out grills. Customer said there was a power outage a while ago and the condenser sounds strange since it occurred. Checked condenser and tested disconnect and fuses. Checked contactor and dual capacitor. Capacitor is reading weak in fan and compressor sides. Contactor has some loose wiring that may have come loose with a weak start due to capacitor. Tightened wirings and with customer permission replaced capacitor. Washed condenser and checked amp draws and refrigerant charge. Went in attic and tested evap coil drain line, float switch and delta T. Checked blower and blower amps as well. System is running within specs at This time and the sound that the customer is hearing that sounds like a car motor running down is the contactor points releasing. Contactor is working great but has a slight play when it connects and rele
Customer had us out for blue SPP tune up on 6/19/2020. Customer hearing a louder than normal noise when AC turns in, especially at night. Checked compressor volt drop, contactor, compressor start and run amps, fan start and run amps, blower start and run amps, and cycled system on and off & 5 times. A louder than usual sound could be heard occasionally, but mainly seemed to be the wind coming over the fan blades as the motor turned on. System is running well at this time.