Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Sales person and installer were great to work with. Did as promised
Overall Experience
Quality
Price
Convenience
Service was quick and of little pressure. I was given an honest assessment on my air conditioning system with thoroughly explained options on which steps could be taken next. It’s good to have cool air blowing, once again. Thank you!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Came out to call for a system not heating properly. Customer stated that he was changing out his thermostat from the OG&E stat to a simpler thermostat. He had problems with the new thermostat not operating and blew a fuse. Customer had a friend stop by to help him install it and still wasn’t working properly. I checked the thermostat over and found the common wire on B. Switched it to C terminal for common. Customer had replaced the fuse in board already, so I tested the thermostat and it wasn’t kicking the system on still bypassed the thermostat and the system worked. There’s a good chance the customer shorted the thermostat or it was bad out of the box. Customer approved me installing a Honeywell T6 thermostat after we discussed pricing. I took existing thermostat off the wall and installed the T6. Wired thermostat correctly and tested operation of Heat and AC. System is now operating properly.
Jake k. I arrived for a club member fall tune up. We spoke of the membership plan and if it’s really needed on a system that this new. We discussed how a new system can probably run for a couple of year or more with no issues just because it was a new system. We also threw around the idea of what if we did not maintain a new system. Sure a new system could probably run a little while with no issues with no maintenance but if the system did get out of line just a little bit on any part the system could slowly get worse but it could still stay running. I explained it as you can probably have a couple of cigarettes now not notice a lot of changes. You may be able to keep you breathe the same pace without any stress. But the first time you go to exercise and you need you lungs to work at there best or you need that furnace to come on and keep you warm you will probably with you didn’t have those cigarettes or not have the system inspected every year. The small stresses over a long period o
Friends and Family Fall furnace tune up in Comfort Maker 80% AFUE furnace. Homeowners have had no issues so far with running heat. Changed customer supplied filter, inspected and cleaned flame sensor. Checked blower, evaporator coil, train, hot water tank. Went in attic and shut damper doors underneath whirlybirds and lubricated whirlybirds as a courtesy. Cycled system on heating and checked order of operation. Checked gas pressure, replaced gas cap. Checked motor amps, heat rise. System is working great at this time!
Fall furnace tune up on 2007 RUUD Split 80% AFUE system. Spoke with homeowner and system struggles in the hot months each summer. It runs all day. This system has known ductwork issues and the attic is outdated in insulation levels. Homeowner is looking to have windows upgraded,!so we talked about rebates and tax credits. Will leave estimates for adding blown insulation, and increasing the ductwork to baby’s room again. Both filters are fairly fresh, so I left filters included with Blue SPP by office chair. Went in attic and checked evap coil, heat exchangers, blower, burner crossovers, cleaned flame sensor and wiring. Checked ductwork and attic insulation levels. Cycled system on and checked gas pressure, heat rise, motor amps and temperature split in home. System is working well at this time. Texted homeowner about attic insulation pricing and potential rebates and credits available through OG&E and IRS.
I arrived for a new customer no cool call. I first spoke with the homeowner and confirmed our diagnosis fee and I asked questions on how the system is preforming and where the system is located. The homeowner said the system has not been keeping up for about two weeks but it will still run. She showed me the outdoor system and the she let me have access to the indoor system as well. I set up my gauges and temperature devices and started to inspect the indoor system and outdoor system. I found the system to have a standing pressure of 139 psi on high and low side. I inspected the indoor air handler and found the evaporator coil to be rusted and cover in oil. At this time I went to ask the homeowner if she would join me in. The attack and I would like to show her what I have found. She followed me into the attic and we looked at the system. I then preformed a free leak search with soap bubbles and a electrical leak detector to pin point the leak. We found the leak on the suction line rig
Blue shield club cooling maintenance Joe(JC)Ritchal 07/12/2023 Performed full system evaluation and safety inspection Derived from the customers annual cooling service. The customer didn’t have any questions for me so I went ahead and check the thermostat then washed out the condenser. I didn’t check the furnace and evaporator coil both of which were in good shape. I then went and checked The condenser and its refrigerant charge. Both of which book good.
Sam J - I arrived to perform summer service for a blue club member on a recently installed system. Customer met me at the door and was unaware of any issues that need to be addressed. I begin by testing the thermostat operation and starting the service. Power down condenser and cleaned the coil, then checked the components inside the condenser. Moved to the indoor unit and checked the blower motor amperage. Pulled coil door and inspected the evaporator which was clean, and also changed filter. Powered up system and recorded the amperage on the compressor and fan motor. Then I allowed the system to run for several minutes to dry the coil before calculating superheat and sub cooling. Spoke with the homeowner and advised him on today’s visit. System is operating properly and efficiently at this time. [Furnace] Blower - 3.66RLA (5.6A) Run capacitor - N/A [Condenser] Run capacitor - 44.5/5.0mfd (45/5mfd) Start capacitor - N/A Compressor - 7.15RLA (13.6A) Fan - 0.41RLA (0.5FLA) S
Friends and Family summer AC tune up on 2022 Carrier condenser and 2010 Concord Coil and 80% furnace split system. Spoke with home owners and no issues have been noticed with AC. Checked thermostat controls, went in attic and made sure whirlybird Lou res were opened. Changed customer supplied 20x25 filter, and cycled system in. Checked drain, blower and blower capacitor. Washed outside condenser, cycled system in and checked capacitor, contactor, ohmed compressor and cycled system on again. Checked refrigerant pressure and amp draws. System working well!
Blue shield club cooling maintenance. Joe(JC)Ritchal. 06/14/2023 Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual cooling service. The customer didn’t have questions or concerns for me so I went ahead and got started with the service. Hi check the thermostat and wash out the condenser. I’ve been checked the evaporator coil which is clean and in good shape. I’ve been waiting to check the condenser which is good shape and the refrigerant charge was good. I also change the filters.
I arrived for a new customer no cool call. I inspected the system with the homeowner and we discussed the system and what it’s doing and how it freezes up the longer it’s on. I found the 100,000 btu 80%gas furnace to have one 16” flex return that splits to three return grills in the attic. The furnace is in a hallway closet and it’s a up flow. The evaporator coil is a 4 ton coil with a 4 ton drive furnace with a 3.5 ton condenser. I explained that he needs additional return duct work if he was to replace the system. He is a carpenter and wanted to increase the return chase way his self. I offered to add refrigerant to the system to get him cooling or to preform a leak search and a repair replacement of the leaking component. The homeowner did not want to do anything to the system at this time.
Blue shield plan, summer AC service in RUUD 2007 Air Conditioner and split system. Spoke with customer and they were still interested in getting more airflow to south west corner baby’s room. It is a along run, over 35 feet, and I had left a previous estimate to increase returns and add dampers. Today I will leave an estimate to increase return size only and increase duct to baby’s room only. Inspected filters and they looked fresh, so I left the extra filters included with todays Service. Checked thermostat controls, went in attic and checked evaporator coil, drain line and flushed out drain line with water. Checked blower, blower capacitor and drain pan. Checked ductwork and went outside. Washed condenser thoroughly from built up dog hair and dirt from past season. Cleaned contactor, capacitor connection points and access panel from excess debris. Checked dual capacitor. Cycled system on and checked fan amps, compressor, refrigerant charge and outside temperature split. System is r
Sam J - spoke with customer upon arrival and discussed any issues with the system or air flow throughout the house. Customer explained that the system appeared to be running properly with good airflow in every room. The front bedroom which faces the sun gets a little warmer than other rooms, but the supply temperature was the same throughout the house. Tested thermostat operation, then began servicing system. Shut the power off to the condensing unit and cleaned the coil while also, checking the capacitor. Found a week run capacitor spoke with customer and he approved replacing the dual run capacitor. Powered up condenser and recorded start up amperage of the compressor. Also checked run load amps of the fan motor and compressor. While allowing the condenser to run and dry the coil, I moved into the attic to be in servicing the indoor unit, starting by replacing customer furnished 4” filter. Pulled door and check the coil for cleanliness, and to ensure there were no refrigeran
I arrived for a blue club membership no heat call. I inspected the stand found the blower motor to have failed and the manual high limit to not reset once depressed. This was causing the furnace to run the induced draft motor but not light. I made this aware to the homeowner and explained that the motor will need to be replaced with a new capacitor and a new motor bracket. I also explained that the high limit will have to be replaced due to it not re setting once depressed. I recommended to replace the system or at least the furnace due to the cost of repair and the const of the new furnace. I explained that once I replaced the parts there could be other issues with the system once we can get it up and running. The homeowner decided to replace the motor and high limit. Once I got the old parts out I removed any large debris from the blower wheel and secondary heat exchanger. When I got the new parts on and running I cycled the system on in heating mode and checked all the new and exist
Blue shield club heating maintenance. Joe(JC)Ritchal. 02/14/2023 Performed full system evaluation and safety inspection. Checked blower motor, blower wheel, inducer motor, burners, heat exchanger, hot surface igniter, flame sensor, safeties, gas valve, gas pressure, gas line, flue, performed carbon monoxide test, cleaned flame sensor and changed filter. System is operating correctly at this time.