Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Sales person and installer were great to work with. Did as promised
Overall Experience
Quality
Price
Convenience
Service was quick and of little pressure. I was given an honest assessment on my air conditioning system with thoroughly explained options on which steps could be taken next. It’s good to have cool air blowing, once again. Thank you!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
20JUL2024 Jason Brown Arrived for friends and family no cool. Spoke with homeowner about the systems performance. The thermostat turns off and on randomly. Inspected furnace and evap. Found loose connection at outlet. Shut off power to breaker, remade all connections. Reassembled equipment and cycled cooling. Wiggled all wires related to AC. System is no longer losing power.
Jake Kring. 07-03-2024. I arrived to meet handyman Mr handyman to address the sheet rock repair that was done during the dryer vent cleaning. We inspected the area and agreed on a cost to preform the sheet rock repair. The work will be started today but may have to come back another day to paint after all materials are dry.
Call back. Joe(JC)R. 06/22/2024 I arrived to a call where the customer said that they had a condensation leak after we performed a dryer vent cleaning. I found that drain had not been glued properly and had been knocked loose when we cleaned the vent. I glued the drain line and performed the customer’s scheduled AC maintenance. The system is running well and without issues. We will call and schedule to have someone come out and repair the Sheetrock.
Completed dry cleaning for Mr. Johnson. Arrived to job site and introduced myself to Mrs. Johnson, they were wanting a dryer vent cleaning done today. They had lived in their home for about 14 years and never had had a dryer vent cleaning done. Dryer vent discharge was on the roof and the vent went 20 feet vertical and attic space. I told Mrs. Johnson what to expect with a dry cleaning and what we would be looking for just to give her all of the information of what she was getting into today. Performed a thorough inspection and found cloggage in the 90° elbow that connects the two Hard pipes together, Down cloggage at the very top of the event discharge where there was no airflow going through. After inspection, I showed what I had found via pictures and let her know that I had everything in my truck to complete the job today. after getting confirmation, I took apart the dryer vent piping in the attic space, used dryer vent cleaning brush with hammer drill attachment to clean out all
Non club AC maintenance (JC)R. 06/11/2024 Performed full system evaluation and safety inspection. I arrived to perform the customer’s maintenance. The customer said that everything was working well and they decided to sign up for blue club maintenance. I went ahead and washed out the condenser coil then checked furnace and evaporator coil. Both were in good shape and running well and the drain pan and line were clear and in good. The duct work was also in good shape. I then checked the condenser which was in good shape and running well. The system is operating correctly at this time.
Jake Kring. 05-23-24. I arrived for a club member summer tune up. I spoke with the homeowner and we discussed the smart hours and how we can set the thermostat schedule to match the smart hours. I programmed the thermostat to the homeowners preference Monday through Friday and no programming on the weekends. I then replaced the filter and cleaned the filter grill with a parish and water hose. I also cleaned the condenser free from all the grass clippings in the unit and we discussed adding pump ups to the system. I added the pump ups and washed the bottom side of the condenser out to open all the drain ports in the bottom of the condenser to help the system stay clean by itself. I then checked all the systems electrical components and found the air handler to be running well with no signs of issues at this time. The outdoor system is running properly and the refrigerant charge looks a little low but it is raining off and an and this will cause the charge to look low due to the outdoor
Kianoosh M out for spring AC non club tune up on 2007 RUUD split system. Spoke with homeowner and filters were just changed. Checked attic insulation, ductwork, flue, dryer vent, blower, blower capacitor, drains and evap coil. Washed outdoor condenser of built up fibers and hair. Checked dual capacitor, contactor and cycled system on. Checked refrigerant pressures, fan and compressor, and temp split outside. The temps are cooler today but pressures seem okay. The blower wheel is dirty and could use a cleaning, the fan motor is reading out of range at 1.2/.8 amps. It does look like insulation was added since our last service. I spoke with homeowner about repair options and they are going to have their home warranty company look at the invoice to see what work is covered through them. I also talked about having Isaac come out for future services.
Came out to call for a system making a noise and not operating properly after the noise was heard. Customer bought the home recently and most of the home had been remolded. The unit itself though is original to the home (1998). Customer turned the AC on the other day and heard a noise from it. She had a relative come out to take a look and said the fan motor wasn’t operating and it was hot to the touch. I checked the system over and noticed that the fan reversing wires on the motor weren’t strapped and the fan blade damaged the wiring. Told customer I would rewire it and see if the motor is operational still. Wired fan motor back properly amd checked operation. Found fan motor to still be operational. I continued to inspect the rest of the system and noticed the fan capacitor is close to being out of range. Discussed with customer about my findings and they wanted it changed out I replace the capacitor in the unit, washed condenser coil and rechecked operation. Though system is older,
04MAR1024 Jason Brown Arrived for blue club fall tune up service. Spoke with homeowner about the systems performance. It’s working fine, we’re just having our tune up. Inspected equipment. Removed blower assembly and inspected heat exchangers. Open coil and pull delta plate. Inspect heat exchangers and coils. Reassemble equipment and measure static, gas pressure, and heat rise. Clean flame sensor, and wipe out cabinets. Trace through electrical connections and components. Found systems static pressure high, this can cause wear on the systems components. Inspected ac, tested capacitor, contactor and amps. Spoke with homeowner about my findings and the systems history. Discussed static pressure and system configuration. System is working to the best of its abilities at this time. Static pressure readings .54/.4 returns too small.
Jake K. I arrived for a new customer new system replacement. I spoke with the wife at the location and she had called her husband so he could tell me what he was looking for. He wanted two bids. One to replace the condenser and evaporator coil and the other to replace the evaporator coil, condenser and furnace. The wife showed me the location of the indoor and outdoor system. The outdoor unit is disassembled and in the front yard on the right side of the home. The indoor unit is in the attic and is a Ruud construction evaporator coil and it’s a upflow set up with a plenum that is laying on its tide making a T shape. The duct work is tightly ran and if the evaporator coil is replaced the height difference between the old coil and the new coil will require the duct work to be cut loose added on to and reconnected to the plenum. This will have to be done with replacement of the evaporator coil and condenser or the complete system. I also inspected the duct work and found some fittings to
Blue shield club heating maintenance. Joe(JC)Ritchal. 02/09/2024 Performed full system evaluation and safety inspection. I arrived the customers annual heater maintenance. The customer didn’t have any questions for me that I knew of. They weren’t there when I arrived and they didn’t have any questions that the office passed on to me. I got started with the maintenance and check the heat exchanger, and the various heating components along with the blower. Most the parts were in good shape but the capacitor for the blower motor was going weak and the system was fairly dirty due to an old filter being in. It is the same filter that we put in when we last were out for the maintenance. I called the customer and informed them of this and advise that they change the filter at least once in between our visits. Customer was not interested in having it cleaned at the moment, but did give me the go ahead to replace the capacitor. I also changed the filter for the customer. The system is workin
Today I had the pleasure of maintaining an 8 year old Comfortmaker furnace and condenser unit. Upon arrival, the homeowner stated that the system has been running fine. Upon visual inspection, I found the blower wheel dirty and in need of cleaning. I then verified all amps, temps, and pressures. Upon diagnostics, I found the gas valve operating out of manufacturer’s specifications and made adjustments accordingly. After discussing my findings with the homeowner, I explained that the dirtiness off the blower wheel was degrading the efficiency of the system and is causing it to use more amps than necessary. I recommended a filter replacement, blower wheel cleaning, and duct cleaning. Homeowner agreed to the blower cleaning and filler replacement and I conducted repairs. He stated he got his ducts cleaned writing the last 2 years but will keep us in mind for next time. The system is operating to the best of its ability at the time of departure. I took pride in fulfilling your h
Blue shield club heating maintenance. Joe(JC)Ritchal. 12/14/202 Performed full system evaluation and safety inspection. I arrived to perform the customers annual fall service. The customer didn’t have any questions for me so I went ahead and got started with the maintenance. I checked the heat exchanger and safeties along with the blower and heating components. How to clean the flame sensor and perform the carbon monoxide test. How to change the filter for the customer
Jake K. I arrived for a club member fall tune up. I spoke with the homeowner and found that the system has been running well with no issues. I first checked the thermostat and found it to be set at 64 deg. I cycled the system on and checked the 10 KW air handler. I found the system to be clean and all electrical components to be running well. I then checked the temperature rise and the filter and found the filter to be clean and the tension rise to be 54 deg. This is a little high but it’s still within the 40-60 deg temperature rise on the manufacturer specifications.
Came out to call for a system not heating properly. Customer stated that he was changing out his thermostat from the OG&E stat to a simpler thermostat. He had problems with the new thermostat not operating and blew a fuse. Customer had a friend stop by to help him install it and still wasn’t working properly. I checked the thermostat over and found the common wire on B. Switched it to C terminal for common. Customer had replaced the fuse in board already, so I tested the thermostat and it wasn’t kicking the system on still bypassed the thermostat and the system worked. There’s a good chance the customer shorted the thermostat or it was bad out of the box. Customer approved me installing a Honeywell T6 thermostat after we discussed pricing. I took existing thermostat off the wall and installed the T6. Wired thermostat correctly and tested operation of Heat and AC. System is now operating properly.