Sales person and installer were great to work with. Did as promised
Service was quick and of little pressure. I was given an honest assessment on my air conditioning system with thoroughly explained options on which steps could be taken next. It’s good to have cool air blowing, once again. Thank you!
I arrived for a install warranty water leak. I inspected the system and found that the drain line for the air conditioner was glued and installed properly. The drain line for the 90% furnace was installed but not glued. When they switched from ac to heat the furnace started making water and drained into the living room ceiling and collapsed the sheet rock in the living room. We have contracted a sheet rock company to come out of Friday the 25th to remove all dammed sheet rock textured and paint.
Blue shield club heating maintenance. Joe(JC)Ritchal. 11/18/2022 Performed full system evaluation and safety inspection. Checked blower motor, blower wheel, inducer motor, burners, safeties, gas valve, gas pressure, gas line, flue, hot surface igniter, cleaned flame sensor, performed carbon monoxide test and checked filter. System is operating correctly at this time.
Blue SPP fall furnace tune up on RUUD split system with 80% gas furnace. Spoke with nanny, and no issues were known to be present since Heat was turned in recently. Talked about how when a furnace first starts up it is normal to smell a burning dust smell as any residual dust that has collected on the heat exchangers gets burned off. Changed filters included with blue spp. cleaned blower cabinet, checked blower capacitor and checked heat exchanger from below. Checked evap coil, drains and heat exchanger from above. No visible cracks noticed in heat exchangers at this time. Checked draft motor and cycled system on. Checked CO levels at 0ppm. Checked gas pressure, heat rise and amp draws. System working within specifications at this time!
I arrived to show the homeowner how to cycle the thermostat from heat to cooling mode. Once I got the system in heating mode the homeowner set the temperature to the desired temperature that they wanted. I then inspected the furnace and replace the filter with one the homeowner provided. We also discussed her utility bills and how she can keep the summer and winter bills lower. I bid to add insulation to her attic space and over her sun room that has no insulation at all and she has a heating and cooling Ptac system in that room. This will help keep the system from running so much and help the utility bills stay at a lower range. I gave her a additional discount and dropped the price. This is good due to us having a over stock of insulation at the shop and once it’s gone the additional discount will not be available once we use what we have left.
Came out to call to check two package units over and see if they need to be repaired or replaced. Found both systems throwing breakers due to bad compressors. 6 ton unit has melted leads on the compressor and was immediately throwing the breaker. 5 ton unit would try to run, and then throw the breaker. Units are from 2004 and run on R22. I highly recommend customer look into replacement options rather than repair, due to age, condition of the rest of the system, and the refrigerant no longer being produced. I can’t guarantee how much longer R22 will be available.
Jesse 8/12/22 arrived at job changed filter 16x25x1 it was 100% blocked the customer will change every 3 months offered the 7.50 filter 4 times a year did not want to do at this time cleaned condenser coil informed him to spray down with water after he mows grass to keep his 1 yr old working good checked Freon and amp draw on all motors and compressor all I’m manufacture ratings system is working good at this time
I arrived for a new customer system replacement bid. I inspected the system and found the 30 year old system to have a failed compressor. I bid a air handler and condenser replacement to match what they have now and a air hand and heatpump to upgrade their outdoor unit and help save utility cost. I will place this call on hold and follow up with the homeowner on Monday morning.
Jesse 8/2/22 arrived at job checked system out found bad capacitor talked to customer on the phone to authorize repair he gave me the approval to do it the unit has been taken good care of by the home owner I offered the blue shield plan but he was at work and wants to look it over so I took a picture of it and sent to him system working at this time
28JUL2022 Jason B Arrived for recent install no cool. Spoke with homeowners son about issue. Shirley got home and the equipment was not on/ would not come on. Inspected furnace found error for open secondary voltage. Checked wires found short on common. Inspected AC found wire jackets ripped and shorting to the frame of the AC. Stripped wires back and reconnected. Cycled system in cooling. Noticed wiggle in stat. Replaced Anchors and remounted stat. Checked temperature spilt 21 degrees delta T. System is cooling properly at this time.
I arrived for a new customer no cool call on 3 systems. I first spoke with the homeowner and confirmed the diagnostic fee of $89 per unit. The homeowner agreed to this and she showed me the location of all 3 systems indoor and outdoor. She also showed me all the papers that she had from her home warranty company and the air conditioning companies that they hired to come charge the system. I explained that we do not work for any home warranty company’s and we collect for what we agree to after I diagnose the system and see exactly what the problems are. She agreed to this. As I was inspecting the systems the homeowner contacted the shop and we changed the X3 diagnostic fee to one diagnostic fee of $89.00. We agreed to still inspect all 3 systems. As I was finishing up with the two systems that were beside each other which is the 3 ton for upstairs and the 2 ton for downstairs the homeowner approached me and demanded for me to just add refrigerant to both systems. I tried to explain that
Blue shield summer service. Replaced filter. Blower motor run capacitor tested good, motor and wheel are clean, indoor coil is clean, condensate drain line is clear. Homeowner had just recently washed condenser coil. Great job. Dual run capacitor tested, contactor points are good. Checked operation and found system to be low on R-410A. With homeowner approval I added 1lb R-410A. The required subcooling is 8 degrees +/- 1 degrees, actual subcooling is 8.4 degrees. System is operating normally at this time.
20X25 return boot and filter grill. 16” duct X2 17X21 supply plenum 4’. Taps with damper 12” X2 10” X1 8” X1 6” X1 Supply duct cfm 1330 Return cfm ‘old’ 625 Return cfm ‘new’ 1250 I arrived for a club member no cool call. I found the system to be running as best as it can with it being undersized for the house and the duct work to be undersized for the 2.5 ton system. They are having trouble with the system keeping up in some rooms. I found the supply duct to be installed poorly and making U turns. This makes the air slow down and makes it difficult to cool the house evenly. I explained my findings to the homeowner and we due to try and track down the parts and then finance the duct work installation. This will let the air through the system and help get air to the bedrooms that are having a harder time cooling. This will not fix the air flow properly. To fix it properly we will have to size each room and run new duct to every room. We agreed to start with getting the proper amo
Duct cleaning estimate for home with ceiling supplies and floor returns to a return cavity. System was put in in 2016. Inspected ductwork in attic and found it composed of black mylar duct work that is in a slight state of deterioration. The top of the ductwork is a little bit more brittle than the bottom due to years of sitting in attic heat. The supply Plenum is also cut a little short, which makes it unable to provide good static pressure to the ductwork leading to the other Ducts. Inspected blower wheel and evaporator coil and both are dirty and could use a cleaning. Went over findings with customer, and with current ductwork told customer that there’s a 75% chance that our cleaning equipment could actually tear up the ductwork due to the brutal nature. Also talked about increasing supply Plenum size and cleaning the blower and evaporator coil. Left estimates for both of these items.
No cool/ blue shield summer service. Homeowner maintains own filters due to allergies. Found both sides of dual run capacitor to be bad, replaced dual run capacitor and checked operation, all amps and pressures are good. Required subcooling is 10 degrees +/- 3 degrees, actual subcooling was 10.2 degrees, superheat was 11.9 degrees. System is operating normally.
I arrived for a new club member recall on a tune tup. I inspected the system and found the condenser to be installed by a dryer vent. I cleaned the condenser and the dryer vent cap. I inspected the indoor system and found no issues. I reprogrammed the nest thermostat so it will start learning her schedule and stop following the previous homeowners schedule. We also spoke about the club maintenance plan and what they include. We decided to price a duct cleaning and sign up on the white club maintenance plan.