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I’m always appreciative of the professional service provided! Efficient and respectful of property!
Overall Experience
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Sales person and installer were great to work with. Did as promised
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Service was quick and of little pressure. I was given an honest assessment on my air conditioning system with thoroughly explained options on which steps could be taken next. It’s good to have cool air blowing, once again. Thank you!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tom M. 2-4-25. Blue shield furnace maintenance. Replaced air filters. Cleaned flame sensor. Set gas pressure. Idm amps 2.5 max rated for 2.8. Blower motor bearings and capacitor test good. Flue Co 42 ppm. Inspected the heat exchanger and noticed its in poor condition due to heavy rust. System is heating properly at this time. Recommend upgrading the furnace when it requires a repair due to age and condition.
Jake Kring. 01-30-25. I arrived for a recall on a system we added a return on. They explained to me that the system is working no but the system started blowing cold air and would not stop. I inspected the system and found the unit to come on and run in heat mode just fine. The total static pressure is 0.43 and the temperature rise was 48-50 deg. The return static pressure was 0.13 and the supply static was above triple the return at 0.30 IWC. Both heat strips are pulling 20.2 and 20.1 amps. The blower motor was running at 1.6 amps. All electrical readings are within normal range per the systems data plate. The static pressure is showing the system to be breathing in air as it should be but the supply side is retaining a lot of pressure and this could cause the system to over heat. I did not see the system to fault out at this time for any reason other than a high supply static pressure. I explained how the limit switch’s could be getting weak if the system has been cycling on limits
23JAN2024 Jason Brown Arrived for multi system inspection. Spoke with George upon arrival and he informed me that one of the unit heaters was currently not operating. We decided to get an estimate for that repair while out. Inspected 7 split systems and 2 unit heaters. Found all split systems in good condition and working properly. Ran systems for ~ 15 min each checked over ductwork and components at the furnaces. One unit heaters is working well, the other had the power switch off. Found the board to have been recently replaced. Cycled power and checked through circuits found high limit partially open. This is preventing the gas valve and ignition from coming on. Attached is the estimate for repair. #5 reception #3 lobby #4 North East offices #7 South East offices #6 Central rooms and some common areas #2 Northwest offices. #1 South west offices Unit heater a south attic Unit heater b north attic
16” flex x1 16” sc 2 14x24 rab / filter grill. 14x24 filter. 14x20rab 21Jan2025 installed new return plenum. Reattached existing 14” duct back return plenum. Cut in a 24x14 return in hallway. Ran 16” duct off of new return. Seal ducts and return plenum with mastic and metal tape.
19JAN2024 Jason Brown Arrived for call back on recent no heat. Spoke with homeowner about the systems performance. They explained that the system is doing the same thing. It will just start blowing cold air. Inspected equipment, ductwork, insulation and filter. We found that the system has ~420 CFM and calls for 780 CFM in heating. This is causing the system to trip the high limit during longer run times. Discussed sizing, and airflow. We decided to move forward with a return cut it. Will call Monday for scheduling.
Blue shield club heater maintenance. Joe(JC)R 01/20/2025 Performed full system evaluation and safety inspection. I arrived to per the customer’s annual heater maintenance. The customer didn’t have any questions and said that everything was operating correctly at this time. The customer wasn’t interested in having the hot water tank flushed or the dryer vent cleaned at this time. I left estimates for them. I then checked the furnace. The heat exchanger was in good shape and the heater components were running well. The system is operating correctly at this time. I also replaced the filters.
Blue shield club heater maintenance. Joe(JC)R. 01/16/2025 Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual heater maintenance. The customer didn’t have any questions and said that everything was running well and didn’t have any questions. I then checked the furnace. The heat exchanger was in good shape and the heater components were in good shape. I replaced the filter with one they provided. The system is operating correctly at this time.
Came out to call for a system not heating properly. Customer stated that she couldn’t get the heat to come on properly, and wondered if her thermostat was bad. I checked system over and found the thermostat on lockout and customer was unsure how it got to that. It was also set to 64 on cool and it was 62 in the home. I was able to get the thermostat off lockout and change the thermostat to heat to check the system. Also found the customer had been double filtering the system since she had the home built and had never known about the 16x25x4 filter in the attic. Customer has flat faced grills inside and has been struggling to put filters in them on a consistent basis. Let customer know that we could take these out and just put a 16x25 filter in the attic and then have us change it on routine maintenance. Customer agreed that it would be best to have someone do it for her. I installed a new 16x25 filter in the attic. I inspected the equipment and besides the filters being dirty, surprisi
Blue shield club maintenance. Joe(JC)R. 01/13/2024. Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual heater maintenance. The customer didn’t have any questions and said that everything was running well. I then inspected the furnace. The heat exchanger was in good shape and the heater components were running well. The blower motor capacitor was out of tolerance and was less than a year old. I replaced it along with filter.
07JAN2024 Jason Brown Arrived for non club no heat. Spoke with homeowner about the systems performance. They explained that the home was recently purchased, that the equipment was updated in 2015. The breaker tripped and the system was blowing cold air. We inspected the breaker and AC, then checked the air handler. We found the 2 pole 20a breaker that was tripping was not connected the the system. I removed the heat strips inspected the elements sequencers and all electrical connections at the air handler. Tested run cap and blower motor. While inspecting the equipment the heat strips cycled on. Checked amps at each strip and cycled system on and off to test operation. System is heating with a ~35 degree heat rise.
Jake Kring. 11-27-24. I arrived for a club member fall tune up. I spoke with the homeowner and found that she has a cover she wants to put on the condenser. I put the cover on the condenser and turned the disconnect off to keep the condenser from coming on with the cover on the system. I let the homeowner know that the power is off to the condenser and will have to be tuned back on once the cover is off of the outdoor condenser. I then inspected the indoor system and found that the electrical compressor are running well but the way the plenum is transitioned the heat strips are starting to put off some light. The air flow is not not a straight shot though the heat strips to the plenum and this is causing the left side of the heat strips to get hot and may cause issues or the system to stop heating. I informed the homeowner of the issue and we discussed replacing the heat strips but the problem may come back if we do not correct the plenum. I explained how the plenum and the transition
Jake Kring. 11-08-24. I arrived for a blue club membership fall tune up. I spoke with the homeowner and found that she had a filter for me to replace but I used the filter I provided with her club membership. I first replaced the filter and set up my manometer and combustion analyzer. I found the gas pressure to be running at 3.7 IWC and the manufacturer range it to operate between 3.2 and 3.8 IWC. I set the gas pressure at 3.5 IWC and let the system settle while I checked the blower motor amps and induced motor amps. I found all readings to be within normal range. I set the thermostat back to the homeowners thermostat settings and checked the ambient CO reading and found no signs of a carbon monoxide leak at this time.
Jake Kring. 10-28-24. I arrived for a previous customer no cool call. I spoke with the homeowner and found that the system will run sometime and shut off at other times. I first cycle the system on at the thermostat and found that the indoor system to come on and run correctly. I then inspected the outdoor system and found the condenser fan motor to be running but the compressor was pulling LRA amps. I turned power off to the condenser and found the capacitor to have failed. I informed the homeowner of failed part and the additional cost. We decided to replace the part at this time. I replaced the capacitor and checked the systems operation and found the system to come on and run but the system was running at a high superheat. I showed the homeowner the information and recommended to look farther into the refrigerant charge and she did not want to due to her moving out soon. I left the system in operating condition but the system is not running properly and as efficiently as it could b
02OCT2024 Jason Brown Arrived for non club tune up. Spoke with homeowner about the systems performance. We’re just doing a tune up. Pulled blower motor annd inspected heat exchanger. Inspected HSI, flame sensor, inducer motor, flue, blower wheel and motor, safeties and pressures. Found run cap at 6.6/7.5 this is outside a 10% tolerance. Cycled heating at the thermostat. Ran furnace and tested for monoxide. Spoke with homeowner about my findings we decided to go ahead and clean the wheel. Homeowner wants to contact his home warranty company for the capacitor. System is heating and cooling at this time. Thanks guys!
Blue shield club AC/Heater maintenance. Joe(JC)R. 09/11/202 Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual AC/Heater maintenance. The customer didn’t have any questions and said that everything was running well. I then washed out the condenser and inspected it. The condenser was in good shape and without any issues. I the checked the furnace and coil. The furnace heat exchanger was in good shape and the heater components was all in good shape. I also cleaned the flame sensor and left new filters. The system is operating correctly.