Overall Experience
Quality
Experience
Punctuality
Performed CMA full service on 2 gas furnace a/c split systems. - Gas furnace split system 1 (1st floor) blowor motor capacitor rated for 15mf tested weak at 4.74mf. - Capacitor is due for failure, recommend replacement of capacitor. - There is an estimate provided for replacement of capacitor. - Technician flushed drain lines of system and added condensate treatment tablets to drain pan. - Fan, compressor and blowor motor amperage were inside correct specifications. - System is performing properly with a delta T of above 20 degrees. -Gas furnace split system 2 (2nd floor) has no challenges at this time. - System is performing properly and cooling properly with a delta T of over 20degrees. - Fan ,compressor and blowor motor amperage were inside correct specifications . - Tech flushed drain lines and added condensate treatment tablets to drain pan. - Tech completed filter change of 1-12x12x1, 2-20x25x1, and 1-14x20x1 filters. - There are pictures and a performance report attached to thi
Performed CMA Inspection on 2 Gas Pack systems. - On todays visit there were no challenges with Gas Pack #1 or Gas pack #2. - Tech replaced 4-20x24x2 filters and 4-20x20x2 filters. - Tech flushed drain lines and added condensate treatment tablets to drain pans. - Fan, compressor and blowor motor amperage were inside correct specifications on both Gas package systems. - All systems are performing properly and have a Delta T of above 18 degrees. - There are pictures and a performance report attached to this invoice.
- On today’s service tech returned to replace 2 pre-approved fan capacitors for Gas package #2 and Gas package #3. - Both fan capacitors are rated 15mf and were pre approved by customer. - Replacement of fan capacitors are for Gas packages #2 and Gas package #3 are complete. - There are pictures of replacement attached to this invoice.
PERFORMED CMA FULL SERVICE ON 5 GAS PACKAGE SYSTEMS. UPON ARRIVAL TECH WAS MADE AWARE THAT GAS PACKAGE #4 IS NOT OPERATING AT THIS TIME. THERE WAS NO POWER TO SYSTEM OR THERMOSTAT, TECH ASKED CUSTOMER WOULD THEY LIKE SOME OPTIONS FOR REPLACEMENT OF SYSTEM AND CUSTOMER STATED THEY WOULD NOT WANT ANY OPTIONS FOR REPLACEMENT OF SYSTEM. GAS PACKAGE #1 IS PERFORMING PROPERLY IN COOL MODE AND HEAT MODE AND HAS NO CHALLENGES AT THIS TIME. GAS PACKAGE #3 IS HEATING PROPERLY BUT FAN DOES NOT RUN IN COOL MODE CAUSING SYSTEM NOT TO COOL PROPERLY. SYSTEM HAS A FAN CAPACITOR RATED FOR 10mf THAT TESTED AT 0.00mf. FAN CAPACITOR HAS FAILED CAUSING FAN TO NOT OPERATE, RECOMMEND REPLACEMENT OF FAN CAPACITOR FOR GAS PACKAGE #2, THERE IS AN ESTIMATE PROVIDED FOR REPLACEMENT OF FAN CAPACITOR. GAS PACKAGE #2 HAD A 15 mf CAPACITOR INSIDE OF ELECTRICAL PANEL THAT WAS HOOKED UP TO OLD FAN MOTOR, CAPACITOR IS NOT IN USE BUT ALSO TESTED LOW AT 6.12mf. GAS PACKAGE #2 FAN CAPACITOR RATED FOR 15mf TESTED WEAK AT 7.
Technician was informed dinning area was not heating. Upon arrival technician inspected system and did find to not be heating. Upon further inspection technician found gas shut off on gas line was slightly closed causing not enough gas to go to gas valve. When technician turn shut off fully opened system started heat properly. Technician inspected system and found no other challenges.
Unit 5…tstat in office. Air handler needs 60 amp 3 pole bolt in breaker condenser needs 30 amp. Drain line not insulated all the way. Need 30’ of armoflex. Unit 4…..tstat in kitchen. Air handler needs 60 amp 3 pole bolt in breaker condenser needs 20 amp. Drain line not insulated all the way. Need 30’ armoflex.
Upon arrival tech was shown where kitchen system #5 was. Inspected system and found it not running at all due to duct detector being tripped. Reset duct detector and system cycled on. Tech spoke with employees on site and no one has noticed any odor inside kitchen area or the building. Te h also did not notice any unusual odors inside building either. System #5 is back operational at this time.
Performed ESA, tech found same issue from previous visit. Blower motor causing noise and over amping for the upstairs system. Blower will eventually fail and informed homeowner of that. Homeowner declined renewing maintenance. Both systems are cleaned and serviced.
Tech preformed CMA FULL SERVICE on 5 Gas Package Units. All Systems are operating at this time but have some challenges. Gas Pack #2 still present same challenge as previous CMA Visit. System is operating at this time but is in need of condenser fan motor and capacitor. Gas Pack #1 is in need of a fan capacitor but is operating at this time. Gas Pack #4 is in need of 3 fan capacitors but is operating at this time. Tech has attached estimates to invoice for repairs needed. Customer spoke with tech about ceiling leaking in women’s bathroom. Tech was unable to locate leak coming from unit on roof above women’s bathroom. Drain pan is intact and drain is flowing properly. Tech did find that roof top does retain water and debris around unit. Tech suspects leak in roof membrane. Tech has attached pictures to invoice. Tech has also attached SYSTEM PERFORMANCE REPORTS to invoice along with pictures.
Upon arrival tech began pumping system down. Replaced bi flow filter drier, tech was able to confirm fixed orifice at air handler was installed backwards and the wrong size based on condenser capacity. Tech installed .083 orifice that came with condenser. Pressure tested to 360psi for approximately 10mins. Pulled vacuum on circuit. Released charge and ensured proper superheat. Tech added an additional 4lbs 6oz of R410A. Also found 10mfd fan terminal on dual run capacitor reading below specs, homeowner approved replacement. System is back operational at this time.
Emailed proposal, customer is getting other quotes.
Techs found loose blower wheel due loose security bolt. Techs resecured bolt and found motor is over-amping and burning up. Advised customer of repair estimate and they opted to receive a quote to replace the system.
Upon arrival tech was informed since moving into house system has not been able to keep up, condenser was changed 5 years ago and it still has not been able to keep up. Tech began inspecting system and found the new condenser call for a 083 piston at the coil in the attic. According to sticker on line set piston installed is a 076. Tech believes piston installed is either wrong or potentially installed backwards due to superheat number being to low and allowing to much Freon into coil. Will need to return to pump system down, change piston which is with paperwork at condenser, pull vacuum and recheck charge. Homeowner stated she is going to talk with husband and will call office back when they are ready to do repair. Estimate has been emailed.
Tech preformed CMA INSPECTION on 5 Gas Package Units. Upon arrival tech was told Gas Pack #2 was not operating. Upon inspection compressors were shutdown due to internal overload. Tech also found condenser fan not operating. Tech shut system off to let system cool down. Once system cooled down tech restored power and compressors and fan started to operate. Tech checked pressures and Delta T and found system was within specifications. Tech believes Condenser Fan Motor became too hot because of weak capacitor and stopped operating, which inturn caused compressor to overheat and shutdown. Tech has provided estimate for replacing condenser fan motor and capacitor, but Due to age of system, condition of system and current challenges, Tech does recommend replacing System. Office will contact customer with proposal of replacing. System is currently operating but will overheat and shutdown again. Gas Pack #3 is operating in cool mode at this time but challenges still exist with Heat side of un
Tech preformed CMA FULL SERVICE on 2 Gas Package Units. Both Systems are operating at this time. Tech did reduce blower speed on Gas Pack #2 to decrease air speed and increase Delta T. Tech was told Gas Pack #1 was not operating. Tech found thermostat set to 77 and room temperature was at 80. Tech turned set temperature to 74 and Unit began to operate. Tech checked System and everything is operating within specifications. Tech believes schedule was set wrong on thermostat. Tech turned schedule off and set thermostat to 73. Tech has attached SYSTEM PERFORMANCE REPORTS to invoice along with pictures.