Our comfort advisor completed a detailed proposal for a loyal customer, replacing and reconfiguring their zone control system. This includes removing old components, installing a new board, and integrating it with existing equipment. A 1-year labor warranty is included.
Performed a zoning and airflow diagnostic after the homeowner reported weak airflow and slow heating on the first floor, despite the system running with no error codes. We identified a malfunctioning basement zone damper that had been left partially open from a previous visit, causing airflow loss to the main floor; per the customer’s request, the basement damper was manually closed to redirect airflow and improve heating performance upstairs.
Scheduled a service visit for a club member's home after they reported weak airflow and heating concerns on the main system, but the appointment was later rescheduled at the customer’s request due to a time conflict. We coordinated with the homeowner to adjust the schedule and will be returning at a more convenient time to complete the diagnostic and address the zoning and airflow issue.
Performed an emergency service visit for a new customer after their Rinnai tankless water heater displayed Code 18 and left the home without hot water. Upon inspection, we found the unit was incorrectly configured for natural gas instead of propane following a prior conversion, which caused repeated shutdowns. We reconfigured the equipment to the correct fuel settings, verified safe operation, and restored reliable hot water just in time for the family’s weekend stay.
Responded to a heating control issue for a homeowner. The first-floor zone was turning on by itself even though the Nest app showed it as OFF, and the basement zone damper was disconnected and stuck halfway open. We diagnosed a failing zoning control for the main floor and recommended replacing the full 3-zone system with updated smart thermostats for reliable operation. The customer was relieved to finally understand the cause and appreciated having a clear solution for long-term peace of mind.
Wrapped up an outdoor temperature sensor repair and replacement for a residential HVAC system. The faulty sensor was preventing accurate temperature readings, affecting system performance and comfort control. Our technician replaced the damaged sensor, recalibrated the system, and verified proper communication with the thermostat. After testing, the system is now reading temperatures accurately and operating efficiently—ensuring reliable heating as cooler fall weather sets in.
Just wrapped up a visit to a home, after they reported that their bedroom AC heater wasn’t heating properly. Despite setting the thermostat to 79°F, the temperature remained at 68°F. The homeowner mentioned they had just started using the heat two days ago. We tested the system in emergency heat mode, but it still failed to produce sufficient warmth. A diagnostic inspection was performed to determine whether the issue lies with the heat pump, thermostat controls, or internal heating components to ensure efficient and reliable comfort as the colder season sets in.
Completed a fall maintenance and motor replacement for the first-floor system of a Comfort Club member. Checked all components, replaced the motor, and verified the systems are operating safely and efficiently for the upcoming winter season.
Completed a heating tune-up. Inspected and cleaned the furnace, replaced the air filter, and checked all safety and performance controls. Another neighbor prepared for consistent winter comfort.
Scheduled a full HVAC system replacement. The customer will be upgrading to a Lennox EL18KSLV heat pump and EL297UH furnace with a Lennox M30 thermostat. The new system offers variable-speed inverter technology, superior efficiency, and is expected to save 30%-35% on energy bills.
Completed a thermostat installation. The customer now has reliable system control and improved efficiency for their AC.
Completed service in New Hope, PA 18938, where we installed an internal leak sealer to address system leaks and protect against further refrigerant loss. Verified system operation after treatment to ensure proper cooling performance. Another neighbor ready for the summer season.
Responded to AC service call in New Hope, PA 18938. The Lennox unit fan was operating but blowing warm air. Recharged refrigerant and carried out annual Comfort Club maintenance to prepare for summer.
Preparing for a follow-up visit in New Hope, PA 18938 after a CAP GF calibration failure (alert code 276) appeared on the thermostat. The heat pump is still operational but showing reduced performance. Bringing two 16x25x5 filters as requested to keep the system running efficiently.
Completed a single secondary voltage control service in New Hope, PA 18938. Verified voltage output, inspected connections, and ensured the control was calibrated for safe, efficient operation. Another neighbor’s system is running reliably for the season.
