Despite wrong wiring of my brand new heat pump during initial installation , despite charging me for parts that never should be replaced and charging me for labor for parts that never should be replaced and after replacement not testing them after replacement was done , Despite of ruin all treats on covers of my air handler during seasonal tune-up , despite destroying fins on my brand new compressor by pushing and hanging measurement equipment on ventilation holes of my outdoor equipment , despite that CEO is not responsive on emails and phone calls and completely ignoring my requests and my dissatisfaction with the service , I always gave a chance to this company and was hopping for improvement , despite on all horrible service and uneducated troubleshooting and wrong parts replacement ,there was always hope , eventually miracle happened , Miracle happened when Fredy Trinidad arrived. For all of you out there if you are dealing with NICE company , always request Fredy Trinidad , because he is highly skilled , professionally educated and master class technician with ability comprehend an issue , ability perform high level troubleshooting and fix your system quick and do this right and do this one time. I would like to thank Fredy for all what he did so far: He provided me with great service, he is customer oriented, hardworking, and dedicated man.
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I am extremely pleased with the service received using Nice Heating and Air - from face to face, texts, and emails!! So happy to have found them.
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Fredy did a great job explaining to me the condition of my two systems and what would be needed to repair them. He is a great technician.
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Mr. Lofton did an outstanding job servicing my 2 HVAC systems!!
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The installed item became loose when moving items or stuff after a service call Technician showed up on weekend to fix it. Prompt response during weekend - Thanks Darius and all Nice Team!
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The inspection service call was exactly has promised. Kyle was polite and careful to follow health procedures. He kept me well informed of the inspection and service process as well as providing maintenance tips.
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Great attention to detail. Opportunity to learn from an expert. Responsive Service.
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1)hvac diagnostic 2) client said that system is not cooling and going into eco mode I confirmed system is cooling properly and downloaded app and turned off home away assist and eco mode off to ensure system is operational. 3)Job complete.
1)hvac diagnostic 2) client said hvac system is not cooling I confirmed thermostat was still in heating position and not allowing cooling to come on I explained that thermostat is going bad and advised to replace thermostat, at this time system is cooling properly. 3)Job complete.
This option is the least expensive option that would safely address what we were called out for. ***Indoor coil may also need to be replaced, if customer proceeds with this option we will need to perform pressure and vacuum test to determine if indoor coil also needs replacement.*** Return visit to replace the outdoor TXV , the bi-flow filter drier to evacuate the system and refrigerant recharge. Performed electronic leak search on the condenser coil and the Eva oil, found very small refrigerant leaks at the suction and discharge valves, advised the client to have us replace the outdoor system, the client just wanted to replace the Txv and do the repairs. Removed the old outdoor TXV then removed the biflow drier, pressurized the system to 200 psig , pulled vacuum then recharge the system with R 410a, final cycled the system. Job complete
14 SEER HP 3 ton with Air handler Programmable thermostat Ez Trap water safety flood protection system NICE Heating & Air Guarantees Professional Installation
R410a adjustment Dual capacitor turbo 200 Arrived at clients for two system cooling maintenance. Set thermostat to cooling. Flushed condensate drain line. Inspected blower wheel and coil. Checked electrical components. Changed air filter for client. Checked downstairs furnace. Inspected blower wheel and duct work. Checked electrical components. There was no filter inside cabinet. Washed both outdoor coils. Checked electrical components for both systems. Capacitor was very weak for lower level system. Client approved replacement. Checked both systems refrigerant levels. Lower level system was low on refrigerant. Client approved refrigerant recharge. Systems are operational at this time. Job complete.
85 Gallon Marathon- Ultra High-efficiency Water heater Expansion system Drainage pan system New easy turn shut off valves Professional installation and disposal of old equipment Included
SIMPLE 14 SEER SINGLE STAGE SOLUTION Free IAQ1000 Professional Installation
The air scrubber bulb to be install at the same time with the spring tuneup the client will pay when we return and install it the part. * Aire scrubber bulb replacement * Membership discount R-410A adjustment Arrived at clients for cooling maintenance. Set thermostat to cooling. Checked air filter. Inspected blower wheel and evaporator coil. Both need cleanings. Checked electrical components. Washed outdoor coil. Checked capacitor and compressor amperage for outdoor coil. Both were good. Checked system pressures. Refrigerant level was on the lower range. Client approved refrigerant recharge. System is operational at this time. Job complete.
Customer explained that system has not been cooling and that they had to previously add refrigerant in the past. Upon arrival found system not cooling, 0° temp split. Found system refrigerant charge low, charged to manufacturer specs with R410A and recommend performing a leak search to determine location of leak. Customer declined leak search at this time and understands that there is no warranty on refrigerant and that it will likely leak back out again. Performed thorough evaluation of the system and found evaporator coil very rusty. Drain pan and line have lots of debris. Blower assembly is very dirty and requires cleaning. Blower and compressor capacitors are failing and need to be replaced. Condenser coil dirty. System is 14 years old and has reached its life expectancy making it more prone to failures. It may be time to speak with a comfort specialist about replacement options. Customer declined other repairs besides charging system and is aware that leaving the system in its cu
Return visit ac is not cooling again. Turned on the thermostat then dropped the temperature to 65f, found low batteries displaying on the thermostat, replaced 2 double A batteries then inspected the indoor system, found system very low in refrigerant, performed electronic leak search and found a refrigerant leak on the outdoor system, brazed the leak then pulled vacuum, recharge the system with 7 lbs of R 410a then cycled the syste. Job complete
Customer explained that system was freezing up the other day and water was leaking from air handler. Upon arrival found that evaporator coil is rusty and 100% impacted requiring chemical cleaning. Blower wheel and motor are also 100% impacted and require chemical cleaning. Lots of biological growth throughout air handler, system needs virucide fogger sanitation treatment and UV light to kill and prevent biological growth. Filter is not adequate size, needs 19x21x1â€. Blower and dual capacitors are failing and in need of replacement. System R22 refrigerant charge is very low and requires charging and leak search. System is 15 years old and has passed its life expectancy making it more prone to failures. System replacement is recommended due to age, condition and estimated costs of repairs. Set up appointment with comfort specialist to discuss replacement options later today. Recommend joining Comfort Advantage Club.
We arrived to clients home for evaporator change out. Once we hooked up our gauges, we realized there was zero refrigerant in the system. We proceeded to take out the old evaporator and place the new one in. We finished brazing the lines and put the system in vacuum. After reaching its required vacuum level, we charged the system with 7lbs if r410a. We let the system cycle for 20 min so we could get an accurate reading. We checked out supply and return temperatures and we were satisfied with the cooling. We wrapped up the job and thanked customer for their business. Evaporator coil under warranty Evacuation and recharge Filter drier Warranty processing fee
Return visit to replace the attic fan. Removed the old attic fan from the roof then installed the new one, sealed around then fasten with screws. Installed new attic fan thermostat and an on/off switch, tested operation and final cycled, set temperature to 95f also moved some insulation where the fan was sucking in, place plywood and foam insulation to hold blown in insulation on place. Job complete. The job is being financed by Greensky 12 months 0% with payments Job needs to be book on installers need a 24 foot ladder * Electric Attic fan replacement * on/off switch
Diagnostic. Upon arrival found thermostat calling for cooling and set to 69 and the room temperature at 74f, inspected the air filters and the indoor system. Found low super heat and no sub cooling, need to order a TXv for the indoor system, return visit needed.
1)hvac diagnostic 2) client said that system is not cooling I confirmed system has a faulty defrost board and parts for system is obsolete I also confirmed system is very low on Freon advised to upgrade equipment due to age,efficiency and conditions. 3)Job complete, comfort specialist will be going over options.