Remove and dispose of the old hvac system. Install new Carrier Infinity Heat Pump. New hanging kit and secondary pans. Modify plenums. Install new four inch filter box. System comes with Ten Year parts and Labor. Permit and inspection by the county. 19 SEER2 Model#27VNA048A003/FE5BNXC48 On arrival, meet and greet with customer get started tearing out old unit with genie lift inside and outside units needed a genie lift to take old out and put new in