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Very prompt in identifying issue. Ordered parts. Installed following week. Great customer service. Timely and courteous!
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My ac wasnt working , I called first thing in the am and someone was To my house within two hours.
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I decided to use Total Air for their 20+ years of local business. The services are detailed and complete. I have joined their yearly service program.
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My technician, Michael, was vey efficient and friendly.
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No! transparency. Of The secret agent or technician that came out my home he was not a personable individual however he did try sell me a motor for 2,0000 and a coil cleaning for 1,000.00. What was interesting while he talked on the phone with his organization in an attempt to get a replacement motor, I moved closer to him to hear what the office person was saying, he immediately walked to the street as if he was a secret agent on a mission, in an attempt to hide or mask what the other person was saying on the phone, which is a tail tail sign in any business of shady practices is a foot “no transparency”. it made me wonder what was being said to cause him to be so adamant of preventing me to hear the conversation. I would never recommend this company to anyone. Also just to come out was 89.99. Most other a/c repair shops charge 69.99-79.99.
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The technician who service my AC unit. Today was very competent. He was quick and efficient and very personable. He gave an honest evaluation of my unit and recommended only repairs that were necessary.
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Prompt, professional and courteous service. Highly recommend!
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The technician were friendly and and courteous will recommend a company
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Both technician was hard working professional. Kind and patiently explain and helping me to understand and know about my new AC system I was very happy and satisfied with their service.
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I cannot attach to any of the existing systems, this quote is too remove the 2 indoor heads and one outdoor unit. We will install a new Mitsubishi indoor unit and new outdoor unit, reuse drain line, reuse electrical wiring, reuse hurricane pad, new copper line set, handyman will seal any holes and patch everything up and Louise will pay for that separately. Louise call me if you have any questions. Permits and inspections included.To be installed above her desk.
Capacitor was bad Capacitor was replaced System low on Freon Evaporator coil is leaking The client had to go out to an appointment and said to call the office for the evaporator coil Install new evaporator coil. Pressure tested system. While pressure testing the system, we noticed pressure consistently dropping showing signs of a leak. After thorough investigation and an isolation test we found the suction line has a leak in it. We will be changing the suction and a liquid line at no cost to the customer. As of now this job is scheduled for Wednesday. Homeowners will not be here but they can get someone here to let us in.
Need to return to install return grill in attic and well as a 4 inch flex with a collar. This will help remove the trapped moisture in the attic. Need to reseal 4 inch flex to laundry room after drywall is fixed. Install team will return to complete venting. System is running at this time. Thank you for choosing Total Air 10-13The return and supply lines were installed in the attic. I had a conversation with him about installing dehumidifiers in the attic if necessary.
Crane Service 5 Ton DX Cooling / Standard Efficiency R-410A Refrigerant / 208-230/60/3 Symbio 700 unit controls / Multi-speed motor 1-year parts, coils & controls warranty 3-year compressor parts only warranty 12 kW electric heater (Field Installed) Fresh Air Option Module (Field Installed) 0-50% Motorized outside air damper kit (Field Installed) Coil Coating Remove and dispose of the existing hvac. System Startup and operations check. Package unit train like for like change out re-hooked up low-voltage in high voltage ran brand new drain line installed fresh air economizer started system up and insured system was operating properly will need to return with heater system is cooling and operating to manufacturer respect at this time
Remove old Pioneer system and seal the hole with spray foam. Pull wire from electrical panel 10ft. Install New Mitsubishi One Ton Mini Split. Install new Wall Mounted bracket. Run new copper lineset. System comes with twelve year parts and one year of labor warranty Installed 12,000 BTU Mitsubishi mini split wall hung condensing unit to match existing unit next to it. Ran brand new electrical number eight wire from breaker panel to disconnect from disconnect to unit mounted air handler head in new desired location. System held pressure over 400 PIG and vacuum below 500 µm started system up and charged to factory. Ensure drains were draining and walked to customer through the installation. Customer is satisfied balance has been collected. Job is inspection ready.
Consultation Code: ENGXW4JME EQUIPMENT BUNDLE IN SYSTEM 1 AHRI#: 214568766 | CC: 28400 AHRI#: 214568766 | CC: 28400 | SEER2: 14.3 | EER2: 9 | HSPF2: 7.5 Ruud | Condenser | RP14AY30AJ2NA | Ruud, Endeavor Line Achiever Series, 2.50 Ton, Heat Pump | Quantity: 1 Ruud | Fan Coil | RH2TY3617STANNJ | Ruud, Endeavor Line, 3 Ton, Air Handler | Quantity: 1 ACCESSORIES IN SYSTEM 1 Other | Thermostats | CUSTOM-B6DQGG | honeywell T6 pro | Quantity: 1 INSTALLATION ITEMS IN SYSTEM 1 Adjustable Stand | Quantity: 1 Complete system start up | Quantity: 1 Condenser Installation Kit Includes: equipment pad, whip, locking caps | Quantity: 1 Filter Housing 1" or 2" | Quantity: 1 Install float switches | Quantity: 1 MAINTAIN CLEAN WORK AREA: We will remove and dispose all excess materials and job debris. Old units will be recycled when possible, drop cloths to protect flooring | Quantity: 1 Miscellaneous | Quantity: 1 Remove existing equipment from the premises | Quantity: 1
Condensate Pump Install Checked airflow and found high static pressure. Adjusted fan speed through the cool cloud app and on the board to get CFM at about 1200. After looking over the duck job and size of units we noticed we need to send a bit more air. Planning on doing this by sending more air to the 3 non master bedrooms. Inside unit is 5 ton, outside is a 4 ton. Will reach out to the customer as soon as possible
Consultation Code: ENGMLLTR5 EQUIPMENT BUNDLE IN SYSTEM 1 AHRI#: 215214913 | CC: 22400 AHRI#: 215214913 | CC: 22400 | SEER2: 14.5 | EER2: 11.7 Amana | Condenser | ALXS4NA2410 | Amana, Energy-Efficient R-32 Split System, 2.00 Ton, Air Conditioner | Quantity: 1 Amana | Fan Coil | AWST24SU1305 | Amana, Energy Efficient Air Handlers, 2.00 Ton, Air Handler | Quantity: 1 ACCESSORIES IN SYSTEM 1 Other | Thermostats | CUSTOM-B6DQGG | honeywell T6 pro | Quantity: 1 INSTALLATION ITEMS IN SYSTEM 1 Complete system start up | Quantity: 1 Condenser Installation Kit Includes: equipment pad, whip, locking caps | Quantity: 1 Install float switches | Quantity: 1 MAINTAIN CLEAN WORK AREA: We will remove and dispose all excess materials and job debris. Old units will be recycled when possible, drop cloths to protect flooring | Quantity: 1 Remove existing equipment from the premises | Quantity: 1 Ten Year Parts & One Year Labor warranty | Quantity: 1 Install 2 ton Amana straig
Called out today due to no cooling. Upon arrival I found that the system was frozen. Went to the attic and found the return plenum hanging by tape. Hot attic air is entering the air handler and causing excessive condensation. Emergency pan is rusting out due to this problem reoccurring. Install team will return tomorrow to replace plenum and seal system. We will clean the evaporator coil during the process. Thank you for choosing Total Air While on site removed old return Plenum built new return plenum with heat shield in mechanical fasteners and hung properly reattach existing return ducks built return boot cleaned indoor evaporator coil in place flush drain pan re-glued drain air handler due to it not being glued vacuumed out secondary pan added P-trap outside on drain line started system up and insured system was operating factory spec, and draining properly. Customer satisfied balance has been collected.
Performed tune up on 2 units.Checked all major components: Freon levels compressor , fan motor , capacitor, temperature split, static pressure,rinsed condenser coil, flushed drain line , checked filters . Based on readings capacitor on unit 1 is reading 21 uf out of 40 uf which it should be only 5% less than the rated value . This means that capacitor is going bad and need to be replaced . Other than that everything is operating as designed. Custo,ear agreed to go ahead and replace capacitor
The main supply duct has a hole in the insulation and was dripping into the ceiling. Recommended duct replacement but customer is about to tear down the house because was flooded. She wanted just to patch for now . Patched the hole with duct insulation provided by customer. . Customer want a quote to close the ceiling with duct sheets.
Warranty Thermostat New thermostat was installed Flushed drain line Two pure air were installed System are runing and operating at this time
Cold out today because unit wasn’t cooling Upon further evaluation, I found a tiny bit of water in the float switch. I was able to clear the water and clear the drain line. The drain line wasn’t even backed up. It was completely clear and I flushed a bunch of hot water down there to be safe. After I cleared the water, the unit still wouldn’t kick on, and I thought one of the float switches was bad. I bypassed them and the unit still didn’t come on. I managed to get the unit to come back on. I had to replace one of the flow switches because I had cut the wire. I blew a fuse at one point replaced the fuse. Unit is up and operating at this time in the drain line is completely clear.
The condenser pump was leaking water as it was pumping. A new pump was installed and Armaflex was added to the drain line. System runing and operating at this time
The low voltage cable was damaged in the roof and this caused the fuse to blow. The cable was replaced and now everything works fine. System running and operating at this time