A bit pricey, but other than that, very satisfied
Was very informative
As usual Jason displayed great customer service! Arrived on time and had a mask. No complaints here. I don't want to say too much as I know it will go to his head. Also, I didn't get his name but his assistant was exceptional as well.
Amazing response. Great technician. And Tabitha who took the appointment was amazing! I watch 40 condos here on Sand Key. I run into these problems all the time. U will always be my first call from Now on. Thank you! Bernard DiRuzza
Excellent service from Total Air once again! On time...honest ...knowledgable techs that are always polite and professional.
Unit not shutting off due to low voltage wires touching in their insulated casing. Changed the color of the wire being used and the unit started cycling properly.
Insulated 2ft of vapor line.
The trane split system stopped cooling yesterday due to a backed up drain line customer cleared her own drain line with Shop vacuum. We verified drain is clear and checked system for proper operation unit is in good working order at this time.
Technician found condensation safety pan completely full safety tripped found condensation line totally clogged safety tripped, cleared pan and obstruction in Pan operational at this time
Upon arrival checked motors, electrical components, and pressures. Cleared drain line and added Nubrite. DeltaT at 23 degree split. AU blower motor needs new mini turbo capacitor. Recommend replacing and created estimate and emailed to the Customer. Replaced AU cap blower motor 10 uf with mini turbo. Left system in good operating condition.
Arrival system not operational, technician checks Refrigeration it is fine collector heavily rusted, compressor heavily rusted, evaporator coil condenser coil falling apart various internal shorts occurring. Recommended speaker coil placement client has agreed office to contact client in the morning to arrange meeting.
2x5inch collar and dampers, 2x5inch supply boot/vent and 2x7 ft 5 inch flex. Micro biological growth present at air handler would recommend one of the two products included in estimates
Tstat giving erratic operations. Tech installed 2heat/1cool pro6 and jumped stage 1 and 2. Must return with 2heat/2cool hp pro6 and remove jumper. System operating at this time.
Required Repairs: These are the minimum services required to get your system running today and does not include any recommended actions that I noticed. Founs not cooling due to bad thermostat. Customer removed thermostat off of glass wall as it was mounted with double sided tape. Installed new thermostat with new double sided tape. Checked operation. Left system cooling properly
Fpund not cooling due to being frozen. Spoke with Bailey as to how to handle call. Performed leak search and was unable to find location of leak. Added 4lbs r410a. Advised customer we will build a history with system and watch and see if charge holds, and if it does not we will need to return and perform a nitrogen leak search. Left system cooling properly at this time.
Upon arrival performed maintenance. Inspected all electrical components, coils, pressures, cleared drain line, and changed media pads. Ran system in cool and heat mode. The dual run capacitor was reading weak, we replaced it under the labor warranty. Recommended on installing a surge protector to help control the dirty voltage going to the system and from surges. This device comes with a 3 year warranty as well as an insurance of up to $7,500 if failed, did not move forward at this time. We did renew the membership for the year. Left system in good working order.
Completed system tune up. Checked pressures, volts, amps and all electrical components. Checked evaporator coil. Cleared drain line. Found burnt and pitted contactor. Replaced and checked. Left system in good working order.
Found not cooling due to disconnected thermostat wire at splice outside. Rewired. Checked operation. Left system in good working order. Office to call and schedule a time for corey to come and give new system replacement estimate
I performed a maintenance. I checked pressures, electrical components and vacuumed drain line. I reprogrammed thermostat. I showed them how to keep stat in hold. I installed a surge protector on condenser to prolong the system life. The uv light will need to be replaced on next visit... Recommended Repairs: This includes the minimum required repair to get your system running today and recommended service items that I noticed also need attention. I am able to complete these tasks today at a discounted rate, shown below.
I replaced the batteries in the thermostat. Performed start up procedures. Changed the filter and taped the insulation on pannel door, it was completely loose and getting sucked up by the blower motor. I checked the amp draw on all motors. The out door fan is slightly overamping. I gave the customer a folder and loaded equipment information. I cleared the drain line and left the system in good working condition.