Ordered a standard service for a system functioning properly and under warranty Tech arrived and found a “bad capacitor”. Stated it required repair and charged hundreds of dollars for the service. Shortly after departure, system started operating inefficiently Next day the system was unable to maintain cool temps during peak usage Called again. They sent out another team who tried to convince me this was coincidental and likely due to the storms. They were unable to complete repairs and said it would likely be between $1500-3500 to fix and would be able to get back on Monday when the parts center was open There were some red flags to me. I called another company for a second opinion. The tech showed up and nothin minutes found the issue. The original tech installed the wrong capacitor and it was damaging my system. Repairs were made and it is now functioning properly. Definitely suspicious
Jason said y’all don’t provide filters when doing semiannual scheduled service. That is unbelievably petty.
Jason came when needed and was comprehensive in determining what was wrong with our hvac. I have confidence Total Air will keep our systems running. Thank you.
Excellent service by Total Air techs! Professional and knowledgeable. Thanks for a job well done!
Good service, on time, actually early, advance notice of arrival appreciated.
Nevin has helped us a few times. He is always on time, super-polite and explains everything well.
Sergey was terrific. He fixed the drain and was very pleasant to me. A/c System is working fine now
Diagnosed a bad capacitor and replaced it. This a avoided the AC breaking down when cooling becomes important in a few months. Excellent professional services provided by Total Air Inc and their technician. I highly recommend them.
All vents in home building up growth due to older duct work remaining in place with a new unit that is blowing almost 2000 cfm through the ducts mixing up all the existing growth in the unit. Customer has multiple additions on the home where duct work was just slapped on existing supply plenums and ran to these areas. Customer also has rooms that are not receiving adequate airflow. Their are supply flexes resting on return flexes. Mixing boxes not having proper static pressure to disperse air evenly and no dampers on any flexes. Supply plenum needs to be resealed properly since their are air leaks coming out. Moving forward Corey will be giving an estimate on a full duct replacement 12-2 on Friday. The only other option on this unit is to get a full duct cleaning, install a UV light, and adjust fan speed accordingly to drive any humidity down. I donâ€™t recommend that route because this is not a for sure fix and will not help the rooms not receiving proper airflow. On top of any repair
Upon arrival customer showed me a ac unit on the patio that needed tuned up. The evap coil is clean. Cleared condensate with nitrogen, solvent and water. Checked for proper amp and volts. The condenser is in the same close. He led all amps volt. Found a week capacitor. Replaced the capacitor. We have a Delta T of 18
Upon arrival customer told me the thermostat keeps going up in temperature. I turn the thermostat on and the out door unit cam on. Compressor and the fan did. I pulled the cover off the air handler and found the coil frozen and the motor not running. The motor is a ECM. I put my ECM test on and sent 24 volt to the motor and the motor did not come. The air handle motor needs to be replaced. The unit is for the downstairs. The unit is only 3 years old. Customer is wondering if it is under warranty
Found condenser breaker tripped upon arrival. Flipped breaker and it immediately tripped again. Went to the condenser and took the load out of the circuit completely and the breaker wouldnâ€™t trip. Then introduced the current just to the fan motor and the breaker would stay on. Checked the compressor to ground and it was okay, checked between the windings and it was okay, determined it was in a lock rotor state as soon as voltage was applied. Compressor harness was reading exact voltages when not applied as well. Need to order new compressor, refrigerant will need to be recovered and then pumped back in after replacement, recommend 2 guys 3-4 hours since we are lifting a compressor onto a roof through a tight access hole. Left system in the same state that I arrived and disconnect is upside down and off at the condenser.j 9/23/21 Returned to customers home to perform warranty work. Reclaimed all the refrigerant from the system. Disconnected the old compressor and filter drier. Instal
Amana ASZ14 Heat Pump 2.5 TonInstall 2 1/2 ton 14 seer Amana split system heat pump air handler on brand new plywood Stan top modified supply Plenum and he chilled insured Plenum was sealed properly added extra pieces to raise Plenum to fit on top of a new air handler/copper flush drain installed UV light and air handler float switch Honeywell T6 thermostat and change breakers accordingly 35 amp for air handler and 38 for condenser condenser on existing platform start it up and charge system to factory spec insured system is operating properly and walk customer through on how to operate their brand new HVAC system insured customer was fluent with herNew system customer paid balance in full job is complete customer satisfied
System not cooling due to being completely out of refrigerant. The system is no longer under warranty so moving forward we will need to do a leak search on the system, I found signs of oil in the evaporator coil but we will need to verify to properly diagnose the system. If we go that route whichever coil the leak is present will need to be replaced and 8 pounds of Freon will need to be added to the system. Due to the age of the equipment and the condition I recommend full system replacement at this time, with a fresh 10 year warranty. Corey is scheduled for an 11-1 arrival time to present a free estimate to the customer.
Upon arrival found thermostat not operating, recommended replacing thermostat, customer said they will take care of it themselves. Office needs to call to collect the service call fee. Performed systems first maintenance. Left system in same condition.
Upon arrival added 8x6 supply boot to bathroom and register, removed existing 6â€ flex duct and replaced with new 6â€ flex duct. Sealed duct to supply box and new 8x6 supply boot. Left system in working order.
System not cooling due to a thermostat failure. Verified thermostat failure by jumping it out and letting condensing unit kick on. Replaced thermostat and verified unit was running properly at this time.
Found condenser breaker tripped upon arrival. Flipped breaker and it immediately tripped again. Went to the condenser and took the load out of the circuit completely and the breaker wouldnâ€™t trip. Then introduced the current just to the fan motor and the breaker would stay on. Checked the compressor to ground and it was okay, checked between the windings and it was okay, determined it was in a lock rotor state as soon as voltage was applied. Compressor harness was reading exact voltages when not applied as well. Need to order new compressor, refrigerant will need to be recovered and then pumped back in after replacement, recommend 2 guys 3-4 hours since we are lifting a compressor onto a roof through a tight access hole. Left system in the same state that I arrived and disconnect is upside down and off at the condenser.
Upon arrival performed maintenance, inspected electrical components, pressures, coils and drain line. Found weak dual run capacitor, recommended replacement, customer moved forward with replacement. UV light working properly. Renewed membership. Emailed customer. Left system in working order.
Upon arrival found drain line clogged. Cleared drain line and extended the float switch PVC so it would no longer be trapped under the refrigerant lines. Inspected operations after. Left system in working order.
Two air handler inspections complete volts amps are within range filters have been changed drains have been cleared. Two condensers have been serviced volts amps microfarads and refrigeration are all within range, recommend cleaning of one condenser client agreed work has been completed. Tuneup complete both units are operational at this time. Electrostatic filters to be changed next visit. Client wants supply in bathroom routed from a downward discharged to a side discharge this would require 12 to 15 feet of flex a metal 6 inch 90 and the original boot and a very small person suggest Casey, Office to provide estimate pricing to client for this work
Upon arrival performed maintenance, inspected electrical components, pressures, coils, and drain lines. UV lights were working properly. Renewed customers membership, emailed customer. Left system in working order.
Cycled and inspected equipment. Found system not cooling during the heat of the day due to head pressure too high caused by salt deposits in condenser coil. I informed customer we could clean condenser coil but will most likely have to replace to resolve problem. Customer declined cleaning and requested quote to replace. Scheduled free estimate tomorrow 11-1 p.m. left system in same condition. Recommend: new equipment due to cost of repair, age, and overall condition of equipment.