Change address to be: Margaret Morse 10355 Paradise Blvd #701 (706 no longer owned by me) Treasure Island
Excellent service and pricing from start to finish.
Ordered a standard service for a system functioning properly and under warranty Tech arrived and found a “bad capacitor”. Stated it required repair and charged hundreds of dollars for the service. Shortly after departure, system started operating inefficiently Next day the system was unable to maintain cool temps during peak usage Called again. They sent out another team who tried to convince me this was coincidental and likely due to the storms. They were unable to complete repairs and said it would likely be between $1500-3500 to fix and would be able to get back on Monday when the parts center was open There were some red flags to me. I called another company for a second opinion. The tech showed up and nothin minutes found the issue. The original tech installed the wrong capacitor and it was damaging my system. Repairs were made and it is now functioning properly. Definitely suspicious
Jason said y’all don’t provide filters when doing semiannual scheduled service. That is unbelievably petty.
Jason came when needed and was comprehensive in determining what was wrong with our hvac. I have confidence Total Air will keep our systems running. Thank you.
Excellent service by Total Air techs! Professional and knowledgeable. Thanks for a job well done!
Good service, on time, actually early, advance notice of arrival appreciated.
Nevin has helped us a few times. He is always on time, super-polite and explains everything well.
Sergey was terrific. He fixed the drain and was very pleasant to me. A/c System is working fine now
Diagnosed a bad capacitor and replaced it. This a avoided the AC breaking down when cooling becomes important in a few months. Excellent professional services provided by Total Air Inc and their technician. I highly recommend them.
Complete Drain pan Replacement. Install (1) secondary drain pan float switch. Job complete.
Please send customer a hard copy. Upon arrival customer showed me an ac unit in the closet on balcony that needed tuned up. The evap coil is clean. Cleaned the condensate with solvent and nitrogen. It is a common drain. Checked the system for proper amps and volts. Checked the system for proper amps and volts. Installed a hard start.
Upon arrival customer showed me water leaking into the return box. I put gauge on the system and it was freezing up. The system is low on R22 freon. Home comfort advisor will give estimate between 8 and 10 on 4/28/22
Complete fan motor replacement. Cycle and inspect equipment. Unit is in normal operational condition.
Maintenance 1 Completed first maintenance for a strait cool split system. Checked all electrical components for proper volts and amp draw. Found blower capacitor slightly off 5 percent capacity. ( .35 ) low. Dual capacitor tested ok. System pressures are at the correct levels. System is 18 years old and runs r22 refrigerant. System split temp are normal. Unable to clear drain. The drain is communal and does not have a clean out tee. Recommendations: 1 uvc light and blower compartment cleaning. System had a small amount of growth. Growth should be cleaned and uvc light installed to prevent growth from returning. 12.5 blower capacitor should be replaced. Due to age of the system a hard start capacitor can prolong the compressors life span and smooth start up. Condensate drain line does not have a clean out tee. PVC should be rebuilt to allow regular cleaning and allow vinegar to be added. System operating normally at this time
Customer concerned about unit not cooling properly. Thermostat is not display properly. Checked unit breaker and thermostat wiring in air handler. Checked thermostat calibration and filter location. Located thermostat not reading properly. Reset thermostat and checked thermostat settings. Changed thermostat cooling settings and checked unit operation. Unit is cooling well and thermostat is good display.
Performed preventative maintenance tune up. Checked thermostat calibration and filter location. Customer has replaced filter. Checked safety float switch and inspected drain line. Cleaned vacuumed drain pan and drain line. Check blower motor operation and inspected evaporator coil condition. Checked refrigerant levels and check test start up components. Unit is cooling well and drains at this time. Suggest new senior membership
Maintenance 1 Checked all electrical components for proper volts and amp draw. All components are within factory spec. System pressures are at the correct levels. Capacitors tested ok. Vaccuumed drain line. Air Handler does not have a float switch on secondary drain port. This is recommended to provide a second line of defense if drain line backs up. Out door unit is unprotected from outdoor voltage. I recommend a surge protector to protect the equipment. Airhandler has bio growth in blower compartment. The unit should be cleaned and sanitized. A UV light should be installed to prevent grow from returning. System operating normally at this time.
Arrived at customers house for system inspection. On arrival customer showed me to air handler unit. Open the cabinet door. Inside cabinet was clean. Checked under evaporator coil an evaporator coil had some coverage. Unit currently has one UV light and cabinet and one in supply plenum. Bulb in cabinet was past two year mark to be replaced. Brought this to customers attention and suggested replacing it. Customer agreed. Replace UV bulb. Unit now working properly. Next went to condenser and hooked up gauges. All pressures and readings were of acceptable range. Contactor sending proper voltage. Unit was not over amping on Startup. At this time suggesting customer get a evaporator coil cleaning in place and an electric filter to help protect unit from harmful debris. Collected payment and signature for today's work and left. Customer happy.
Does not include freon price replace evaporator coil. Pressure tested and vacuum system down. Pressure held and system was vacuum to under 500 microns. Turn on unit. Added 9 lb of freon. Ran system in heat and cool mode and system had satisfactory delta-t in both. Collected payment and signature and left. Customer happy.
Arrived at customers house for 2 unit system inspection. On arrival started on downstairs unit. Unit has electronic filter customers would like changed next visit. Under evaporator coil was clean. Blower cabinet was also clean. Went to compressor and hooked up gauges. All pressures and readings were of acceptable range. Capacitor was within acceptable range. Contactor was sending proper voltage. Unit was amping high on Startup. Brought this to customers attention and suggested hard start kit. Customer agreed with hard start kit. Installed. Unit is starting up much easier. Next went to upstairs unit. Changed electronic filter and standard filter for customers. Opened up unit and evaporator coil was clean. Blower cabinet was also clean. Unit was putting out proper delta T. Went to condenser and hooked up gauges. All pressures and readings were of acceptable range. Both capacitors were within acceptable range. Contactor sending proper voltage. Unit checks out. Gave report to customer and
Arrived at customers house for no heat call. On arrival customer showed me to air handler unit. Fan was working and proper voltage was being sent throughout unit. Next one upstairs to condenser and hooked up gauges. Pressures and readings were low. Visually inspected for oil at condenser and saw none. Visually inspected at evaporator coil and found oil in drain pan. Gave news to customers and told them they would need a warranty evaporator coil. Customers would like to talk to management about warranty. Collected signatures and left. Customer happy.
Arrived at customers house for system inspection. On arrival customer showed me to air handler unit. Had customer turn on unit and unit started up good. Checked out the tea and delta T was a satisfactory range. Unit had UV light. Evaporator coil was clean. Blower motor was clean. Next went to condenser. Hooked up gauges and all pressures and readings were of acceptable range. Capacitor was within acceptable range. Contactor was sending proper voltage. Unit was over a on Startup. Suggested hard start kit to customer. Customer agreed with suggestion and decided to get hard start kit. Install hard start kit and unit was starting up much easier. Check in with customer and customer was pleased. Collected payment and signature and left. Customer happy.
Complete member tune up. Inspect all electrical components. Test amps and volts. Clear drain line out with nitrogen. Delta T measures at 20 degrees. Ensure system is running in both heating and cooling modes. A picture of the evaporator coil was uploaded into ST. At condenser checked pressures, temps, amps and volts. A surge protector was installed at the condenser on the roof to prevent premature failure to the condenser and components. System is in operational order.
Customers unit leaking water. The drain line was clogged. She said that this happens like every few days and has been cleaned. I cleaned the drain and it unclogged. The coil is very dirty as well as the pan which I cleaned as best as I could. We are going to do a pull and clean to ensure that debris doesnâ€™t keep going into the drain. This is a 17 year old air handler I would recommend replacement. The customer would like to wait for now as they have a home warranty that covers anything mechanical. Customer signed up for the TAPS Annual membership today. We need to call tomorrow morning to schedule a time that works for everyone to perform the pull and clean. Customer would prefer I be the one to return to do the work. $79 fee waived with repairs per notes.