This is not the person that came to do the work.
Response from Total Air, Inc.:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Wade was great. Professional and friendly. I give him the highest marks. (I dont do Google, sorry)
Change address to be: Margaret Morse 10355 Paradise Blvd #701 (706 no longer owned by me) Treasure Island
Excellent service and pricing from start to finish.
Ordered a standard service for a system functioning properly and under warranty Tech arrived and found a “bad capacitor”. Stated it required repair and charged hundreds of dollars for the service. Shortly after departure, system started operating inefficiently Next day the system was unable to maintain cool temps during peak usage Called again. They sent out another team who tried to convince me this was coincidental and likely due to the storms. They were unable to complete repairs and said it would likely be between $1500-3500 to fix and would be able to get back on Monday when the parts center was open There were some red flags to me. I called another company for a second opinion. The tech showed up and nothin minutes found the issue. The original tech installed the wrong capacitor and it was damaging my system. Repairs were made and it is now functioning properly. Definitely suspicious
Jason said y’all don’t provide filters when doing semiannual scheduled service. That is unbelievably petty.
Jason came when needed and was comprehensive in determining what was wrong with our hvac. I have confidence Total Air will keep our systems running. Thank you.
Excellent service by Total Air techs! Professional and knowledgeable. Thanks for a job well done!
Complete system tuneup. Checked capacitor and compressor amp draw. Washed condenser coil with water only. Some corrosion/rust to form on condensing unit. Home is on the intercoastal. Inspected air handler cabinet, small amounts of biological growth on blower and evaporator coil/coil pan. Evaporator coil drain pan and drain line are full of sand. This will cause drain issues down the line. Possible damage to condensate pump. Condensate pump is currently functional. Flushed drain. Float switch is functional. Checked all electrical components. Tested system function in heating and cooling. Checked the refrigerant pressures and temperatures. System is running well at this time.
Arrived for no cool call, 2 year old Lennox AC, found safety float switch full of water and a clogged drain, quoted to initially clear that and flush drain, work was accepted, flushed drain and ran system, found system temperature splits were not proper, checked outside unit on the roof which was not easily accessible and found system is low on refrigerant and has a potential refrigerant leak, quoted to add refrigerant for now and work was accepted, had to haul gas and scale on the roof and added two pounds of R410A refrigerant and system is cooling properly at this time, can’t say for how long it will cool but it’s currently operational and cooling at this time. Will have to do a leak search and find out location of the leak and then be able to determine what needs to be done to fix the leak. This job is completed today, thank you for choosing total air.
Performed maintenance on Nordyne system installed in 2015 for previous homeowners. Client has been in the home six years. Cleared drain line. Air filter good at this time. Roof unit operating well with good electrical components and refrigerant levels. Biological growth development inside blower compartment of indoor unit and heavily contaminated inside supply ductwork going into the condo. Recommended to client on having a Pure Air X UVC system installed which he opted to move forward with for the discounted price of 900. Paid with Amex. Job complete.
Called out today due to no cooling. Upon arrival there was an error code on the thermostat. Checked all electronics and motor components to ensure equipment is operating properly within manufacture specifications. Checked filter. Found that the drain line was pitched improperly. Client flushed drain line two days ago and when he pulled the cap off it pulled the drain line up and caused the bad pitch. Drain line has slight algae build up. Recommended performing a drain solve treatment. Performed drain solve treatment. Removed drain line and vacuumed clear. Adjusted drain line pitch. Tested all electronics and motor components to ensure equipment is operating properly within manufacture specifications. Measured the temperature drop across the coil. Checked refrigerant pressures. Equipment is operating properly at this time. Thank you for always choosing Total Air! Treat drain line
system System check performed today on a 2022 Goodman straight cool unit. Verify the operation of the thermostat and heat and cool mode and the homeowner controlled the thermostat from his app. Changed homeowners provided filter today, verified amp draws on all motors and electrical components, verified, refrigerant, pressures and temperatures in cool mode, flushed and vacuumed the homeowners drain line, Inspected the air handler for cleanliness, and wash the outdoor unit. Thank you for choosing Total Air…. 03/01/24 Performed today wrapping outdoor water copper line sets with aroma flex… Renewal of maintenance agreement today…. Air Care Membership 20% off repairs & cleanings/2x maintenances per year
Upstairs condenser outside Trane condenser Model # 4twb4036g1000ab Serial # 12233h5p2f Upstairs unit pure AirX germicidal uvc light bulb replacement Downstairs pure AirX germicidal uvc light bulb replacement Downstairs filter replacement, in air handler unit (C*p2023) Upstairs filter replacement, near kitchen ceiling (C*p1224) Upstairs condenser unit defrost control board replacement Upstairs condenser 24 volt contactor replacement Need to reorder (4) 12x24 pure air filters c*p1224 Filters are reordered and will be sent to address. Unit running cooling properly. Thank you for choosing total air.
Materials added, pure air x bulb and IAQ 110 bulb. Also installed 7/8ths corrosion grenade. Notes: completed full system tuneup. Inspected all electrical components, Freon levels, delta T, and cleared and flushed the drain line. Left the unit working set to 68°. Summary: both UVC bulbs were due for replacement. Customer agreed to replace each Bob. Dates written on sticker panel. The outdoor condenser unit is forming some rust from being near water and salt in the air. A corrosion grenade will help mitigate more rust. I used a 7/8 on the suction line. Before installing I clean the copper line. I collected signatures and payment. This job has been completed. Thank you for choosing Total Air!
Per Jonathan, wall mount fan and coil cleaning plus corrosion grenade has been discounted to $500. Work is scheduled to be done tomorrow morning January 11, 8 AM to 10 AM. Collected payment for repairs and work will be completed tomorrow. Notes: arrived for full system tuneup on two mini split heads. Checked electrical components and flushed drain line. Blower wheel cleaning was done. January 2023. I do suggest cleanings again on each unit. Summary: this is a Waterfront Home in the outdoor unit has corrosion and rust. To help prevent further decay of metal I highly suggest a corrosion inhibitor the board inside. The outdoor unit is very sensitive to major sources of power, and can be very expensive to fix. Installing a surge protector will help prevent surges of power. Corrosion Grenade
Upon arrival to scheduled system maintenance, I was shown to an 8y/o split system located in a hallway closet. Immediately pulled panel doors to inspect all electrical components connections, collect electrical readings and check the evaporator coil for cleanliness. Evaporator coil is clean with pictures uploaded to ST. All electrical components connections are fully secure and all electrical readings are running within range of factory specifications. Return air filter is doing well at this time. Collected a temperature, differential between the return air and supply air sides of the air handling unit in both heating and cooling modes and had a 20° temperature differential. Cleared the condensate drain line with a vacuum and flushed with hot sink water through the line to ensure proper drainage into the condensate pump. Flushed out the condensate pump with a vacuum to ensure proper functions. This systems duct work/insulation are in a flat roof space with no access for inspecti
Quoted cleaning Pull and clean blower wheel and blower wheel assembly Clean rinsed sanitized the blower housing and blower wheel. Cleaned all wiring and reassembled the blower assembly. Second Pull and clean blower wheel and blower wheel assembly Clean rinsed sanitized the blower housing and blower wheel. Cleaned all wiring and reassembled the blower assembly. Cleaned in place evaporator coil cleaning on west air handler. Used coil cleaning foam and brushing the evaporator coil in place. Cleaned vacuumed drain pan and drain line. Flushed drain line with water and primed drain line. Checked refrigerant levels and check test start up components. Checked air handler filter location and inspected thermostat calibration. Unit is cooling well and drains at properly.
Miscellaneous Customer is having an emergency return fell off and is blowing insulations all throughout the home. No one can breathe. Customer is having an emergency return fell off and is blowing insulations all throughout the home. No one can breathe. Checked air handler unit and plenum on return. The plenum is attached and hanging in place. The plenum has fresh mastic in some areas from duke energy being in the attic. Checked the evaporator coil condition and inspected filter location. The evaporator coil is dirty and needs to be pulled and cleaned properly. I have placed an estimate for evaporator coil cleaning. Checked air handler unit cabinet and blower wheel. Strongly recommend pull and clean blower wheel to remove any insulation that is clogged on the blower wheel. Customer has approved for blower wheel cleaning and in place evaporator coil cleaning. Office will need scheduling for cleanings and follow ups. Scheduling for 2 blower wheel cleaning and in place evapo
Removed old metal ductwork replaced with new flexible ductwork install brand new supply and return Plenum‘s cut in brand new 10 x 10 custom return in hallway started system up and insured system was operating properly. Customer paid balance in full.
Below is an estimate for the labor to replace a warranty condensing fan motor. Price includes maintenance discount. Spoke with Jay Thomas today at 443-271-7100, he said he’s going to OK the estimate and we can charge the card as soon as everything’s been completed. Below is the estimate that he is going to be signing/ authorizing. Customer had $50 off coupon. We will add it to the estimate. Wadeh 12/4/2023 Replace non warranty condenser fan motor and checked unit operation. Unit is cooling well and drains properly. Checked safety float switch and inspected drain line. Checked refrigerant levels and check test start up components. Recommend new safety surge protector on condenser unit to prevent voltage spikes and electrical failure on control board and electrical components. Recommend new tie downs for each condenser unit that are rusty and needs to be replaced. Located the armaflex is bad and falling apart this is causing cooling loss on copper piping. I have placed an estim
Installed 2 ton sc airhandler in exsisting closet , condenser in same location , started system up and charged to factory spec , customer paid balance in full
RECALL Upon arrival to system no heat I was shown to an A/H unit and C/U located next to each other on a balcony. The homeowners stated that the system wasn’t cooling at all. Upon inspection I found the system was operating in the heating mode, all electrical readings were in range of factory specifications and the system seemed to be operating well. I only had 84 degrees coming out of the unit at the plenum when it should be around 87-95 degrees. At this point I believe the heater kit might be insufficient for heating the living space at this time. We will have another technician out as soon as possible to give a second opinion on this diagnosis. Office should reach out for scheduling during normal business hours tomorrow morning! Left the system operating in the heating mode and left. Job complete. Thank you for choosing Total Air! Wadeh 11//30/2023 Checked unit heater and the thermostat calibration. The heat is working properly and running well. The blower speed in set