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Within two business days they fully replaced my old unit. The new one is great.
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One day turn around to diagnose the (serious) issue. Exploring next steps.
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This is not the person that came to do the work.
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Response from Total Air, Inc.:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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Wade was great. Professional and friendly. I give him the highest marks. (I dont do Google, sorry)
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Change address to be: Margaret Morse 10355 Paradise Blvd #701 (706 no longer owned by me) Treasure Island
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Excellent service and pricing from start to finish.
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Arrived and performed maintenance on the split system found that the air filter had not been changed for a very, very long time. System was not getting the proper airflow. I changed her filter for her. I also resealed the air handler with new screws. The old screws were rusted out, I checked her pressures. Her UV lights cleaned her coil. Her filter size is 24 x 24 x 1. I flushed her drain line and blew it out with my gallow gun. Drain line is clear drain pan is clear. The condenser has an inverter on it. I let the customer know that with a new filter and new screws to seal up the air handler top panel. She should see a difference in the air as far as being cooler. Very nice lady she did renew for $129, this system is running properly at this.
Concern unit not cooling correctly Cause previous Tex h stated that unit was low on its Freon charge and gave the customer an estimate. Customer wanted to wait till next tune up ti charge unit Correction completed maintenance as well as changed filter Checked amps on indoor unit checked temperature differential which after repair is 18 and pressures were 138/327 Sc was 9.2 SH was 15.7 Supply temp is 53 Return us 71 Recommendations leaksearch due to it needed 2lbs of R-410A
when I arrived the system was working, the customer had complaints about the temperature inside, the pressure of the refrigerant is a little low, it should be charged about 2 pounds, I recommended to change the system because it is very rusty, the customer is waiting for a quote for a new system
Concern- main living area poor cooling. Cause - radiant heat and hot air filtration from outdate glass doors and windows. Correction - non at this time, temperature coming out of the vents is 52 the unit is working optimally. Recommendations- update glass door and windows to uv reflective and proper leasing doors and window. No call back
Concern- no cool Trane unit vacation apartment 2022 Cause - over flow trip. Correction - I clean and clear drain line and drain pan also measure temperature and pressures. Recommendations- condensate pump.
Concern, No cool. Cause, Drain line. Correction, Cleared drain line.
Office see pinned notes Materials added Maintenance rescheduled a few times. Said unit is cooling well. Replaced filter and performed tuneup. Capacitor is just outside factory range. Replacing house prevent premature breakdown. Left unit cooling and working mode.
New hanging kit with rods and brackets, flush and pressure test copper line set, replace filter drier, replace 7 33.5 inch pieces of pressure treated 2x6, new t6 Wi-Fi thermostat, flush drain line, new float switches, new armaflex on copper outside, install 180 micro watt uV system.
Crane fees included, new thermostat with programming for schedules, new stand in closet, new float switch, new supply plenum with heat shield, new breakers as needed, new insulation on copper outside and anchors and brackets, flush and pressure test copper line set.
no cool. System was blowing warm air when in cooling mode. 2006 Trane R22 Unit. The condenser fan motor is intermittently running. We need to replace the fan motor and capacitor once this is done further diagnosis is needed. Comfort advisor scheduled for today.
Service Call/ Maintenance Performed Today- Filter sizes- 24x24x1 Filter Condition- dirty Unit age- 2018 Unit condition- great Thermostat- Honeywell pro On arrival found the following- system in the off position & not running. Homeowner does not run the system until she leaves back to Denver Indoor Unit- 2018 Blower amps- 1.3 Blower Capacitor- na Blower Type- ECM Heat amps- 20 Drain- clean (outlet is to a condo stack) Float Switches- good Cleanliness- great condition Outdoor Unit- 2028 Compressor amps- Outdoor fan amps- .3 Capacitors- Pressures are- 124/333 Refrigerant type- 410 Superheat- 13 Subcooling- 9.9 Temperature difference- 18 Temp in-60 Temp Out- 78 Duct Condition- condo Insulation in Attic- high rise building Notes- system was very clean & no restrictions in the drain line. A hard start kit is installed. AH cabinet doors insulation is separating and needs to have a piece of spray, put back on it, recommended pan tablets for the evaporator drain p
Materials added 3lbs 410A Service Call Performed Today- Arrived for pull and clean blower assembly on attic unit. Once cleaned and reassembled ran system startup. Blower wheel is clean but still has rust and corrosion. Unit age- 2010 Unit condition- Fair Thermostat- Working On arrival found the following- Indoor Unit- Drain- Goes out the gutter Float Switches- working Cleanliness- blower wheel is now clean Refrigerant type- 410A, Added 2lbs to the kitchen unit. Superheat- 28 Subcooling-9.3 Prior to levels adjusted the temperature was 60° out and less than previous visit. Temperature difference- 20° Temp in- 72.5° Temp Out- 51.4° Refrigerant type- 410A, Added 1lbs to the Attic unit. Superheat- 19 Subcooling-6.3 Temperature difference- 18° Temp in- 73° Temp Out- 55° Notes- Customer knows the systems are older and would like to get through the summer. Next maintenance if levels are low again we will need to perform a leak search.
Drain line clogged up and was backed up into the system and dripping down onto the ceiling. I cleared the drain line and now in the drain line is flowing water.
05/04/24 DISPATCH please call Monday, homeowners want a TGL for Monday between 3 & 4pm. PLEASE review the notes section before the CA ‘s arrival time… Homeowners are concerned with the newly installed overflow drain pan leaking water" I tested the overflow float switch & it works properly. The drain pan was installed but NOT level so all the water collects in a corner not tripping the float switch. I verified refrigerant pressures & the system was overcharged w/green leak detection die visible during the recovery of excess refrigerant. Duct runs are leaking & have been patched & mastic n the past…… 05/04/24 DISPATCH a CA has been scheduled for Monday be tween 3 & 4pm for system replacement options w/duct work & blown n insulation. Please call Monday morning to let the client know the ETA, AFTER HOURS now. Water is dripping from the return plenum box where it attaches to the AH. PATCHED duct runs have condensation on them & are sweating onto the ceiling & the evaporator drain pan has a
Membership is due for renewal. Customer recently changed out the filters. Nest thermostat is on a weekly schedule. The drain line has a lot of buildup bacteria. Cleared and flushed the drain. I suggest a drain solve treatment to help fully get it clear and prevent a backup. Located on the water a corrosion grenade on the rooftop unit will be beneficial to mitigate rust on the unit. System update not required at this time.