Ordered a standard service for a system functioning properly and under warranty Tech arrived and found a “bad capacitor”. Stated it required repair and charged hundreds of dollars for the service. Shortly after departure, system started operating inefficiently Next day the system was unable to maintain cool temps during peak usage Called again. They sent out another team who tried to convince me this was coincidental and likely due to the storms. They were unable to complete repairs and said it would likely be between $1500-3500 to fix and would be able to get back on Monday when the parts center was open There were some red flags to me. I called another company for a second opinion. The tech showed up and nothin minutes found the issue. The original tech installed the wrong capacitor and it was damaging my system. Repairs were made and it is now functioning properly. Definitely suspicious
Jason said y’all don’t provide filters when doing semiannual scheduled service. That is unbelievably petty.
Jason came when needed and was comprehensive in determining what was wrong with our hvac. I have confidence Total Air will keep our systems running. Thank you.
Excellent service by Total Air techs! Professional and knowledgeable. Thanks for a job well done!
Good service, on time, actually early, advance notice of arrival appreciated.
Nevin has helped us a few times. He is always on time, super-polite and explains everything well.
Sergey was terrific. He fixed the drain and was very pleasant to me. A/c System is working fine now
Diagnosed a bad capacitor and replaced it. This a avoided the AC breaking down when cooling becomes important in a few months. Excellent professional services provided by Total Air Inc and their technician. I highly recommend them.
Cycled and inspected equipment. Found system off on low temperature limit due to system set to 66Â°. Reset system and set thermostat to 69Â°. Left system in good working order.
Cycled and inspected equipment. Found condenser fan motor failed, dual capacitor weak, contactor pitted, and compressor drawing high amps. Condenser name plate has worn completely off and unit is dated from 1995. Customer requested quote to replace. Scheduled quote for today. Left system in same condition. Recommend: new equipment due to cost of repair, age, and overall condition of equipment.
Lennox system was not cooling due to water in aux. drain pan, removed water from aux. pan. Tested system for proper operation, left system in good working order at this time.
Upon arrival checked motors, electrical components, and pressures. DeltaT at 19 degree split. Cleared drain line and added Nubrite to system. Uploaded system information. AU blower motor had bio growth and let customer know about UV light Pure Air. Once I told him price he declined. Customer signed up for TAPS SENIOR LEFT SYSTEM IN GOOD OPERATING CONDITION.
Required Repairs: These are the minimum services required to get your system running today and does not include any recommended actions that I noticed. Cycled and inspected equipment. Found breaker tripped due to a failing compressor ( over amping ). Also found evaporator coil dirty, run capacitor weak, dual capacitor weak, and contactor pitted. Reset breaker and compressor is currently running with high amps. Customer declined repair quote. Scheduled free estimate today.
Helped Antonio finish maintenance on condenser rooftop unit. Air handler inspection complete volts amps microfarads are within range, cleaned coil in place. Condenser inspection complete volts amps refrigeration are within range Tuneup complete
System is down upon arrival condenser not condensing tested system found capacitor failed recommended replacement of capacitor client agreed. Found refrigeration low recommended leak stop and 2 pounds of 410 a refrigerant client agreed. This system is operational at this time.
Performed routine maintenance on Goodman split system checked amps volts pressures coils caps drain line etc. system is ok at this time
Required Repairs: These are the minimum services required to get your system running today and does not include any recommended actions that I noticed. Upon arrival customer stated the system was old, he understands the unit needs to be replaced, and he doesn't want to replace at this time. Customer also stated air handler is in a tight attic and he has removed some water from the pan, the unit is draining fine, and I didn't need to check the air handler at this time. After inspection of condenser only found dual capacitor was weak. Customer approved dual capacitor and declined system replacement and membership. Installed a new dual capacitor and left condenser cooling at this time. Recommend: new equipment to age and overall condition of equipment.
Recommended Repairs: This includes the minimum required repair to get your system running today and recommended service items that I noticed also need attention. I am able to complete these tasks today at a discounted rate, shown below. Technician found system below charge upon arrival,Technician inspected air handler found coil thawed. Technician turned air conditioner on fan operational. Technician added 1 pound of 410 A from jug labeled number 71. Technician tested system system operational at this time. While technician was in vehicle conducting report resident came described new fault. At this time upon inspection technician found runaway system after extensive electric testing found thermostat failed and intermittently not sending or sending incorrect signals Regardless of operator input. Technician installed and programmed new thermostat Regaining control of system. Refrigeration covered under warranty, thermostat covered under warranty. No other faults found this unit is oper
Required Repairs: These are the minimum services required to get your system running today and does not include any recommended actions that I noticed. Found system cooling properly. On last visit customer had us set thermostat to never be allowed to be set lower that 70 degrees. System satisfied at 70 degrees. Tenants put in call because they could not get system to go below 70. All operating properly.
Form of condensation is coming from condensation at compressor this is a normal operation no faults found at this time.
Required Repairs: These are the minimum services required to get your system running today and does not include any recommended actions that I noticed. Cycled and inspected equipment. Found system low on R410a. Added 3 lbs R410a and leak searched system and found leak in aluminum section of condenser coil. Left system cooling for now. Recommend: new condenser coil ( warranty 2-techs ) liquid drier, 3 lbs R410a, and recovery equipment.
Replaced warranty compressor on Rheem split system. Evacuated old refrigerant installed compressor pulled vacuum recharged with 8 pounds of 410 a refrigerant. Tested system for proper operation
Client states unit makes noise or tone of machine has change since itâ€™s brand new status technician tested system two times no abnormal sounds occurred. Technician observed normal operations noise. No faults found, this unit is operational at this time.