The guys from ComRes have been helping us with all of our computers and they are always great! John spent good 45 minutes on the phone with us today and absolutely everything we needed was solved, thank you so much.
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Highly recommend. They were professional, efficient, and quick to resolve all of my technical issues.
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Great service by ComRes! John came in and was able to install/service our servers in a timely manner. He was very detailed in explaining what he was doing and also keeping us in the loop while he was working. Another great job by ComRes, highly recommend them!
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Great customer service with John. Very understanding and polite. Walked me through the steps to get my issues resolved without feeling rushed at all. Thank you so much
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Andres is always professional and accommodating. I'm always confident when he comes out to solve an issue. Thank you!
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Prompt pricing and execution of work.
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Technician was early to the job site and started working on tax he already knew that needed to be completed for the day. Once completed he let me know right away and moved to another task completing it. Nice and organized clean working pleasure to work with.
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Worked with client to set up Windows 11 Professional on all devices at site in Deerfield Beach Florida.
Remotely assisted with recovering access to pictures stored on Microsoft OneDrive Sharepoint that exceeded character limit for Universal Construction in Deerfield Beach, FL.
Worked remotely to troubleshoot issues with Adobe Acrobat in Deerfield Beach, Florida.
Worked with Cristina to set up new laptop in Deerfield Beach Florida.
Worked with Cristina to set up OneDrive and SharePoint Migration of file server in Deerfield Beach, Florida.
Remotely assisted with setting default app for .doc and .docx to Microsoft Word for Universal Construction in Deerfield Beach, FL.
Remotely assisted with setting up Mapped Network Drive on Windows 11 PC for Universal Construction in Deerfield Beach, FL.
Remotely assisted with installing Ninja RMM, Microsoft 365, and setting up a Mapped User Drive on new PC for Universal Construction in Deerfield Beach, FL.
Remotely assisted with identifying Comcast outage affecting CloudTalk SIP Trunks in Mitel MiVoice Office 250 for Hormone Health in Deerfield Beach, FL.
Remotely assisted with setting up Microsoft 365 apps on new Windows 11 PC and connected Mapped Network Drive to This PC for Universal Construction in Deerfield Beach, FL.
Remotely assisted with resetting Microsoft 365 email password and setting up Multi-factor Authentication MFA for Universal Construction in Deerfield Beach, FL.
Remotely assisted with adding Mitel 6940 SIP Phone to hunt group on MiVoice Office 250 for Hormone Health in Deerfield Beach, FL.
Went onsite to troubleshoot Mitel 6940 SIP Phone on Mitel MiVoice Office 250 Application Suite Server and replaced wall jack to bring phone online for Hormone Health in Deerfield Beach, FL.
Went onsite to assist with setting up Content Filter Services in Sonicwall for Reagan Wireless in Deerfield Beach, FL.
Remotely assisted with renaming Mitel 6940 IP Phone on Mitel MiVoice Office 250 for Hormone Health in Hillsboro, FL.