Remotely assisted with recovering Mitel MiContact Center Business Authorization Server by updating Microsoft Windows IIS credentials for United Tranzations in Miramar, FL.
Remotely assisted with verifying firewall policy in FortiGate firewall could be disabled for Mitel MiCollab Mitel Software Download Center for United Tranzactions in Miramar, FL.
Remotely assisted with updating Roles and Permissions in Mitel MiVoice Interactive Recording server for United Tranzactions in Miramar, FL.
Remotely assisted with setting Mitel MiContact Center Contact Center Client Employee in different Security Role for United Tranzactions in Miramar, FL.
Remotely assisted with updating logon as credentials in Windows Server 2019 for United Tranzactions in Miramar, FL.
Remotely assisted with creating mailboxes with voicemail to email for single line appearances in Mitel MiVoice Business for United Tranzactions in Miramar, FL.
Remotely assisted with adding and removing new and old users from Mitel MiVoice Interactive Recording server and Mitel MiVoice MiContact Center server for United Tranzactions in Miramar, FL.
Remotely assisted with removing email contact from contact group in Mitel MiVoice MiContact Center CCMWeb for United Tranzactions in Miramar, FL.
Remotely assisted with upgrading Mitel MiVoice Border Gateway to latest release for United Tranzactions in Miramar, FL.
Remotely assisted with Orphan Recovering calls that were Staged / Purged within Mitel Oaisys Call Recording server for United Tranzactions in Miramar, FL.
Remotely assisted with enabling call forwarding in Mitel MiVoice Business for Mitel 6920 IP Phone for United Tranzactions in Miramar, FL.
Remotely assisted with testing DUO MFA for Mitel MiContact Center Business and Mitel Interactive Recorder servers for Mitel MiVoice Business for United Tranzactions in Miramar, FL.
Remotely assisted with identifying queue report within Mitel MiContact Center server's CCMWeb for United Tranzactions in Miramar, FL.
Remotely assisted with updating Music On Hold in Mitel MiVoice Business for United Tranzactions in Miramar, FL.
Remotely assisted with identifying toll-free point-to destination to local DIDs in Mitel MiVoice Business for United Tranzactions in Miramar, FL.