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Working with Comres has always been a pleasure, requests get done in a timely manner and the team is always available when needed.
Resolved audible ringing issue for second call on Mitel 6920 IP Phone in Mitel MiVoice Business for United Tranzactions in Miramar, FL.
Set up MiCollab Client SIP Softphone in Mitel MiCollab server for JL Audio in Miramar, FL.
Verified call recording in Mitel Oaisys MiVoice Call Recording server as well as updated Extension List in MiVCR for United Tranzactions in Miramar, FL.
Removed user from receiving reports in Mitel MiContact Center YourSite Explorer CCMWeb for United Tranzactions in Miramar, FL.
Added Networks to Mitel MiCollab server to allow for MiCollab Client to work on Cisco VPN for JL Audio in Miramar, FL.
Created new user, 6920 IP Phone in Mitel MiVoice Business, pointed DID to phone, and created embedded voicemail EMEM box for United Tranzactions in Miramar, FL.
Created Scheduled Reports in Mitel MiContact Center's CCMWeb for United Tranzactions in Miramar, FL.
Updated DID destinations in Mitel MiVoice Business for United Tranzactions in Miramar, FL.
Updated DID destinations in Mitel MiVoice Business for United Tranzactions in Miramar, FL.
Added extension to Mitel MiContact Center's extension group in YourSite Explorer and removed email contacts from email contact group in CCMWeb for United Tranzactions in Miramar, FL.
Implemented Mitel MiVoice MiCollab Client softphone for JL Audio in Miramar, FL.
Updated name in Mitel MiContact Center and MiVoice Call Recording servers for United Tranzactions in Miramar, FL.
Created SIP Trunk for blocked caller ID in Mitel MiVoice Business for United Tranzactions in Miramar, FL.
Created phantom extensions for toll-free numbers in Mitel MiVoice Business and set up Scheduled Report in MiContact Center server to report on calls for United Tranzactions in Miramar, FL.
Updated Contact Center Client extensions in YourSite Explorer in Mitel MiContact Center to be used as login extensions for ACD Agents in Mitel MiVoice Business.