Christopher was extremely helpful and efficient in ensuring all of our new computers were updated and protected. Even with one that we were having problems with, he kept in contact to ensure once it was up and running, he could upload the software for us.
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Great service as always. Extremely quick to respond and resolve your problem.
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John helped me get my base station set up. He had it done in no time flat. Very helpful. 10 out of 10 would recommend.
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We had a minor problem with our phone setup, but Hovig was able to help us out within 30 minutes of submitting our ticket. We've dealt with ComRes a bunch over the years and they've always provided great service.
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Overall Experience
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Overall Experience
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Convenience
Worked remotely with customer to connect devices to our ComRes Ninja RMM Managed IT services in Weston, Florida.
Worked remotely with user to make transfer call groups in Weston Florida
Worked remotely with user to setup and terminate call forwarding to answering service in our CloudTalk Hosted VoIP phone system in Weston Florida.
Remotely assisted with making a change to incoming calls on CloudTalk SIP Trunks and bringing up Avaya 9608 IP Phone on Avaya IP Office 500v2 for Weston 55 in Weston, FL.
Remotely assisted with updating date / time in Avaya IP Office 500v2 to reflect DST change for Weston 55 in Weston, FL.
Remotely assisted with changing call flow for Avaya IP Office 500v2 for Weston 55 The Palms in Weston, FL.
Set up Yealink W56H cordless phone to Yealink W60B base station with 6th account on CloudTalk Hosted VOIP phone system.
Dual Cable Run to the technicians area
Updated Fax ATA email address in CloudTalk portal.
Set up voicemail to email for two users in CloudTalk Hosted VoIP portal.
Advised issuing ticket with ISP / restoring ISP service to bring Avaya remote IP phone back online.
Serviced/worked on Avaya system for Weston 55 in Weston, FL on their Managed Voice services plan. Provided directions on how to update the AA greetings.
Serviced/worked on Avaya system in Weston, FL on their Managed Voice services plan. Assisted with providing instructions on how to update the AA greeting.
