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Ludzen was very responsive to our request and subsequent changes.
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Went above and beyond to make sure my issue was resolved.
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Remotely assisted with uninstalling, reinstalling, and signing into iCloud for Windows 11 for Little & Associates in Jupiter, FL.
Worked remotely with Client to troubleshoot issues with device connecting to the internet in Jupiter Florida.
Remotely assisted with resetting email password and adding read / manage permission to another email account in Microsoft 365 for Professional Legal Investigative Group in Jupiter, FL.
Went onsite and set up new HP PC and transferred old PC apps and documents to new PC for ABCO Distributors in Jupiter, FL.
Inspected suspected emails for Phishing attempts in Outlook desktop application.
Added user to shared mailbox using Office 365 Exchange Portal.
Disabled add-ins for Microsoft Outlook 16 using the Registry Editor.
Set up additional monitor on PC and setup new printer
Create a new user and remove old one on Windows 11 PC
Change user account to admin account
Deleted voicemail for Hosted VoIP service
I updated MFA requirements and gave read and manage permissions to a manager user
Walked him through reconnecting his laptop to Wi-fi
