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Ludzen was very responsive to our request and subsequent changes.
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Went above and beyond to make sure my issue was resolved.
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Showed up at the exact time as indicated and very professional and clean.. Very happy
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He is an amazing professional. Even helped us with questions we had. Super tidy and organized. Honestly we would have him back every time we need something taken care of.
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Added user to shared mailbox using Office 365 Exchange Portal.
Disabled add-ins for Microsoft Outlook 16 using the Registry Editor.
Set up additional monitor on PC and setup new printer
Create a new user and remove old one on Windows 11 PC
Change user account to admin account
Deleted voicemail for Hosted VoIP service
I updated MFA requirements and gave read and manage permissions to a manager user
Walked him through reconnecting his laptop to Wi-fi
Review their phone service to find voicemail locations
Changed the greeting for a call queue and an auto attendent
Remoted into PC and started updates. Rolled back from Windows 11 to Windows 10
Restored SpitFire Dialer to in service.
