Worked remotely with Michael to update his Outlook address book as well as informing about his licensing invoice in Wellington, Florida.
Worked remotely with Michael to change his view in outlook 2019 in Wellington, Florida.
Remotely assisted with changing View settings in Microsoft Outlook on Microsoft 365 for Michael Steiner in Wellington, FL.
Remotely assisted with verifying printing and copying is working from Brother MFC-L5850DW on Windows 11 for Michael Steiner in Wellington, FL.
Remotely assisted with recovering deleted emails from within Microsoft Outlook for Michael Steiner in Wellington, FL.
Worked remotely with Michael to troubleshoot Outlook and File Explorer on PC in Wellington Florida.
Domain Registrant information verification from Network Solutions.
Remoted into PC to help recover deleted emails
Troubleshooting Time & Billing software
Changed the location of saved items, rearrange desktop icons, and change Outlook layout
Replaced Dual T1/E1 card in Mitel 200ICP MX chassis to restore phone line service using CloudTalk Hosted SIP to PRI.
Upgraded Fortinet FortiGate 60E to latest release. Set Comcast modem into bridge mode.