126 Laird Dr
Toronto , ON M4g3v3
416-423-8682

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Local Reviews
for east york, on

Rated 4.9 out of 5 stars based on 40 customer reviews

Great service on short notice!

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Has respect for customer's home. Excellent cleanup. Does not waste time - gets the job done as quickly as possible. Unable to rate the cost - did not obtain other quotes - consider a senior's discount, would certainly help.

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The Best service ever!!! we have used you twice now and will keep on calling!!

Dillon was great!!!


Response from Leaside Plumbing and Heating Ltd:

Thanks so much Rose for taking the time to let us know about your experience. I'm happy that Dylan was able to help you out.

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Amazing Service

Patient, knowledgeable staff. Worked fast, efficient, and tidily.


Response from Leaside Plumbing and Heating Ltd:

Thanks for taking the time to share your thoughts with others. I hope that we can be of service to you again in the future.

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Happy with the job

Jon was great to deal with, the service was timely and we are happy to have hot water again!


Response from Leaside Plumbing and Heating Ltd:

Thank you Alison. I look forward to working for you again in the future.

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My kitchen faucet was repaired quickly and efficiently. I was very happy with the service.


Response from Leaside Plumbing and Heating Ltd:

Thanks for taking the time to complete our survey Jean. If there's anything else we can do for you please let us know.

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Prompt and attentive service

What a quick response! Felt well supported; given appropriate information to make decisions.


Response from Leaside Plumbing and Heating Ltd:

Thank you for the nice words June. Good communication is essential to our business, I'm glad that you felt well supported in this regard.

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Prompt professional service

Jonathan responded immediately to my call, arranged a date and arrived on time. His work thorough. Customer service is important and as a customer I felt important! Certainly I will share my great experience with anyone who is looking for good plumbing.


Response from Leaside Plumbing and Heating Ltd:

Thank you Vanessa. We work hard to impress with our customer service. There are many choices for homeowners to use as contractors, but we hope to shine with the best of them.

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Great service

Leaside Plumbing provides prompt and efficient service. Dylan answered all my questions and ensured I was completely satisfied before leaving my home. He also removed all the old parts, leaving no mess behind.


Response from Leaside Plumbing and Heating Ltd:

Thank you Lori. I'm glad you were pleased with Dylan service.

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Expensive and Snaking Surcharge

The drain pipe of our bathroom sink started to leak so I called Leaside Plumbing. Claudio came on Monday the day that I called and spent about 20 minutes discussing this and some other plumbing issues. We decided to just have the bathroom sink fixed and the drain clicker in the shower replaced. We agreed to have the work done the following Thursday. The drain clicker in the bathroom sink ended up getting replaced as well, and the drain was snaked. I only saw Claudio on the Monday and he was very personable and I am happy with the work. The bill for the work with tax came to $1,196.31, which I think was excessive! I was charged $660 for 3.75 hours of labour and $148.00 for the service call. Living in Leaside, I thought it would be beneficial to use a local service. I believe that they charge $148 whether you are a 2 minute drive in Leaside for them or you are out in Mississauga. If the $148 partially subsidized the work done, the bill did not show it. I was charged a $50 ‘drain snake surcharge’. This does not make any sense to me, that on top of paying at least $176/hour labour, I have to pay extra for them to use one of a plumbers basic tools. I received 2 emails from Leaside Plumbing asking if I would review on-line the service that they provided. I emailed them that they might not want me to do this, and I gave them my issues. This was 2 weeks ago and I never received a response, so I have as requested by Leaside Plumbing reviewed them on-line.


Response from Leaside Plumbing and Heating Ltd:

Thank you Phil for posting your thoughts. We are always looking for areas to improve our service. I'm glad as you stated that you are "happy with our work". Value has such a huge difference in meaning for many people in various situations. It seems that you are not satisfied with the value that we delivered for your money. If you have any ideas on how we can improve this value factor for you, we would be open to any suggestions. Our prices are set based on many factors, we believe that you get what you pay for. I understand that we are not a perfect match for every budget, and it would destroy any business if they tried to lower their prices to keep everyone happy, this just isn't possible or practical. Our goal is to still be here for many years to come so you always have someone reliable that you can depend on.

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Great service

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Leaside Plumbing and Heating Ltd.

Claudio came out to assess our system right away as we had our irrigation fellow waiting on the line being fixed before he could drain our system. Claudio gave an estimate of service call cost ($148) plus labour cost per hour. (Remember that if you have two people come out, there is a labour cost for each person, based on their experience and expertise.) Early the next week, Claudio and Hamish worked consistently and efficiently for two days to fix our many issues with plumbing. They were honest and hard-working, gave solid advice, kept us updated about specific issues with plumbing that they could do something about immediately and those that they would wait to fix until we were going to do house renovations and didn't mind holes in walls. They were neat and tidy and cleaned up after themselves. They were polite and not intrusive (i.e. no music playing as they worked) and considerate of children and dogs. Before they left, they tested all systems thoroughly. We purchased 5 toilets from them and, once we had done our research online about reasonable costs, offered us a fair price and had all toilets and parts available ready for install that day. The invoice was laid out clearly with service call cost and labour costs and then detailed parts. They also included notes about issues and specific items that may need to be addressed in the future. If all Leaside Plumbing service technicians are like these guys, you won't regret hiring them.

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Very accommodating with quick service on short notice!

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Thanks!

Great customer service and honest. I felt I could trust Jonathan and his team for appropriate pricing, skills and service. Thanks!

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Great service


Response from Leaside Plumbing and Heating Ltd:

I'm glad we could help you.

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Job Locations
for east york, on

Jonathan M.

Jonathan M. Job Checkin

Troubleshoot leak from shower drain

Troubleshoot leak from shower drain

Keith W.

Keith W. Job Checkin

Installed new hose tap

Installed new hose tap

Dylan M.

Dylan M. Job Checkin

Replaced relief valve at tankless

Replaced relief valve at tankless

Jonathan M.

Jonathan M. Job Checkin

Tested backflow preventer

Tested backflow preventer

Jonathan M.

Jonathan M. Job Checkin

Installing Liberty 442 25 amp battery backup system for sump pump

Installing Liberty 442 25 amp battery backup system for sump pump

Jonathan M.

Jonathan M. Job Checkin

Backflow Preventer annual test

Backflow Preventer annual test

Drew B.

Drew B. Job Checkin

Supplied and installed new laundry tub with faucet

Supplied and installed new laundry tub with faucet

Jonathan M.

Jonathan M. Job Checkin

Disconnected and capped gas fireplaces

Disconnected and capped gas fireplaces

Drew B.

Drew B. Job Checkin

Installed new stop and waste for outdoor hosebib

Installed new stop and waste for outdoor hosebib

Dylan M.

Dylan M. Job Checkin

Repaired leak at heating manifold

Repaired leak at heating manifold

Keith W.

Keith W. Job Checkin

Installed new frost free hose tap

Installed new frost free hose tap

Keith W.

Keith W. Job Checkin

Replaced kitchen faucet

Replaced kitchen faucet

Dylan M.

Dylan M. Job Checkin

Installed new Radiator

Installed new Radiator

Keith W.

Keith W. Job Checkin

Replaced outdoor hose tap

Replaced outdoor hose tap

Dylan M.

Dylan M. Job Checkin

Installed new gas hot water tank

Installed new gas hot water tank