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We had a really bad drainage problem in our home. Toilets clogged, water in sink and showers not draining out. Come to find out, our cleanout in yard was clogged up. I called up Quality Sevice Today because of their great reviews. They didn’t disappoint me! Blake Harrison came out to my home and had it cleaned out in less than an hour! I’m a happy customer. I would definitely recommend Quality Service Today if you are having any plumbing issues.
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On time and very friendly. Inspected water heater and showed me all options available to me.
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Awesome experience, quite and professional. Would recommend to friends and family.
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Nathan was very professional and explained in great detail what my needs where and offered a couple of different solutions and pricing options.
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From first call I was not just a number. The technician Jeremy was very experienced, genuinely friendly, very reliable. I would use them again when needed
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Aris and his team were polite, professional, and efficient!
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Upon arrival Alisia and I discussed the issues she was having. The slow draining sink she discovered was the pop up not being up all the way and the leaking under the hall bath sink was to the collar to the trap being slightly loose, both of which she had taken care of before my arrival. After learning that, she had expressed her concern was the dishwasher throwing a code after 6-8 mins. I ran the dishwasher for 13 minutes on the auto cycle, the normal cycle and the express cycle and was unable to reproduce the symptoms she had priory stated. After the thorough evaluation and inability to reproduce the symptoms I offered a membership to which she agreed after hearing all the perks of it.
➖Pull and reset toilet ➖Run drain machine through toilet drain and attempt to clear blockage ➖Service partner plan Upon arrival to the home and the homeowner made me aware that they were having an issue with a toilet and a tub backing up as well as the washing machine drain. Upon further diagnosis I came to the conclusion that only those three drains are backed up and the kitchen sink and the bathroom sink were draining perfectly fine. I’ve been proceeded to give the homeowner upfront pricing and options to get this issue fixed today. The homeowner decided to have me go ahead and do the work to get the issue resolved. I began by removing all of the water from the toilet and then pulling it off the floor. I’ve been proceeded to run my drain machine down the toilet drain until the blockage was cleared. Once the blockage was cleared I reset the toilet and tested everything thoroughly to make sure that it was draining properly. The office will call the homeowner about setting up for a
Arrived at property and met with home owner went over several options with him after he spoke with his wife he wasn’t sure switch options he wanted to go with mainly opt 4 caught his eye homeowner stated he would give us a call on Monday to let us know if we will be just pumping or both if haven’t heard from him by Monday will give him a call Tuesday
-Pump up to 1000 gallons (additional fee per 100 gallons over) -Hand dug for exposure Upon arrival I spoke with the home buyer and she stated that she wanted to get the septic tank pumped, after approval from the homeowner I began to locate the septic tank. Once located after digging some of the lid I noticed the septic tank had sectional lids and would require a large amount of hand digging. I notified the home buyer that it would be an extra charge and once she accepted I began to dig. Once the septic tank was exposed I gave her multiple upfront options on having it pumped. After she decided on option 2 I pumped the septic tank until it was clean and clear. Upon completion I cleaned up all tools and materials.
➖Run drain machine through bathroom sink drain and clear the blockage Upon arrival to the home the homeowner made me aware that he was having an issue with a she’ll valve in hall bathroom not shutting off properly. He also told me that one of the sinks in the master bathroom was having trouble draining as well. Upon further diagnosis I came to the conclusion that the fill valve was broken and needed to be replaced and That the master bathroom sink was indeed clogged. I did and proceeded to give the homeowner upfront pricing and options to get these issues fixed today. The homeowner decided to go ahead and have me do the work to get the issue resolved. I begin by disassembling the tubular in the bathroom sink and clearing all of the debris from the trap and tubular. I then proceeded to run my drain machine down The sink drain until the blockage was cleared. Once the blockage was cleared I reassembled the sink drain and tested everything thoroughly to make sure that everything was dra
I arrived today to check over the tankless install, and to address a potential drain issue. The homeowner made me aware that the union at the bottom of the tankless unit was loose, and he had to tighten it to prevent the gas from leaking. However no other gas smell was present after he addressed the loose union. I used leak detection fluid to verify that other gas leaks were present, I sprayed all fittings we installed and no leaks were presented. They also made me aware of a drain issue they experienced Saturday after they returned. The drains were gurgling, which the issue has not persisted since then and it seemed to be a single occurrence. I made them aware that a soft stoppage may have been present, but has cleared itself since then. They also experienced a sulfur smell during this occurrence, which is explained by sewer gases. They’re going to treat their drains and fixture traps with hydrogen peroxide to treat the bacteria. If the issue should reoccur or persist, we can return t
After arriving to the rental property to perform a camera inspection of the main sewer line began by inserting my camera through the clean out located underneath the carport, I was able to identify that the original cast iron is in moderate to fair condition, as well as there being an obstruction approximately 50 foot into the line where the city drop is located in the homeowners driveway, Drop begins at approximately 5 foot and goes to an unknown depth due to the obstruction I am unable to determine the final depth of the drop, at this time I have provided multiple upfront process for various solutions, after reaching out to the homeowner via telephone he is currently on vacation and will need to speak with his wife before making a decision on the matter, I will be reaching out Monday to further discuss and answer any questions that they may have
➖Run drain machine through outside clean out and attempt to clear the blockage Upon arrival to the home I spoke with the tenants about the issue at hand and I came to the conclusion that there was a mainline blockage. I then proceeded to speak with the homeowner about the issue at hand and how best to move forward to do with the issue. The homeowner decided to have me go ahead and do the work to get the line flowing again. I began by running my dream machine down the line until the blockage was cleared. Once the blockage was cleared I went inside and tested everything thoroughly to make sure that everything is flowing properly. Everything is flowing properly at this time.
After arriving to the home the homeowner made me aware that the Home has sat vacant for the past five years and that the septic tank has collapsed sometime ago and if the homeowner is looking to replace it potentially in order to sell the home, after assessment of the situation I have provided multiple upfront prices for replacement of the tank, the homeowner would like the weekend to look over things as well as other projects regarding the estate and I will be reaching out to him Monday at noon to further discuss
-Drain, Disconnect, and Dispose of Tanked Water Heater in Garage. -Install Navien NPE-240A, in Garage. Air Intake Directly from Garage, and Vent Directly to Outside Garage Wall. Using Hydraulic Cement to Cover 2” Pipe Penetration. -Includes Tying into Existing Water Lines, Running Lines to Unit, and Adding Isolation Service Valves for Annual Tankless Flush. -Tie Into Existing 1/2” Black Iron Gas Line, and Run New Line to Unit, Increase to 3/4” Black Iron and Adding New Regulator, Drip Leg, Shutoff, and Union -Condensation Line Ran Out the Home into Area by Garage -Install Recirculation Tee Under Master Bathroom Sink to Reduce Wait Time on Hot Water. -Includes Service Partner Plan: Annual Whole House Safety Check, Annual Tankless Water Heater Flush, No Dispatch Fees, 10% SPP Discount, and Up to 5 Years Parts and Labor Warranty When Unit and SPP are Maintained.
-Pump up to 1000 gallons (additional cost per 100 gallons over) Upon arrival I spoke with the management company and they made me aware that this location is set to get the tank pumped on an annual basis. I then gave them an upfront option and they accepted. I then began to pump the tank until it was clean and clear. Upon completion I cleaned up all tools and materials.
After arriving to the home, the homeowner made me aware that the shower valve repair that we repaired did not hold up. Water continues to leak from the tub spout. I began by attempting to regrease the o-rings for the cartridge we replaced. After disassemble and reassemble of the cartridge and valve, I eased water back on. The leak has gotten better, but it’s not completely stopped. This makes me aware that the valve body itself allows water to pass, even when the water is off. The only way to stop the water is to replace the valve. I gave the homeowner 3 options to get this work completed, after discussion, we are thinking about moving forward with Option 3. He is going to speak with his wife tonight, and will like a call back tomorrow to confirm us moving forward with work.
After arriving to the home, the homeowner made me aware of how their electric water heater keeps tripping the breaker. The home is approximately 6 years old. The water heater is located in the garage, near the breaker panel. I attempted to reset the breaker, which the breaker just tripped back. After looking further into the issue, I was able to determine the upper thermostat had gone bad, and the lower element showed no signs of continuity. I gave the homeowner two options for getting hot water restored, however we did not decide to move forward with work. The homeowner has a contract with Duke Energy which should cover repairs for free. He is going to call them, and get that on schedule which could take a few days.
-Drain, Disconnect, and Dispose of Tanked Water Heater in Garage. -Install Navien NPE-240A, in Garage. Air Intake Directly from Garage, and Vent Directly to Outside Garage Wall. Using Hydraulic Cement to Cover 2” Pipe Penetration. -Includes Tying into Existing Water Lines, Running Lines to Unit, and Adding Isolation Service Valves for Annual Tankless Flush. -Tie Into Existing 1/2” Black Iron Gas Line, and Run New Line to Unit, Increase to 3/4” Black Iron and Adding New Regulator, Drip Leg, Shutoff, and Union -Condensation Line Ran Out the Home into Area by Garage -Install Recirculation Tee Under Master Bathroom Sink to Reduce Wait Time on Hot Water. -Includes Service Partner Plan: Annual Whole House Safety Check, Annual Tankless Water Heater Flush, No Dispatch Fees, 10% SPP Discount, and Up to 5 Years Parts and Labor Warranty When Unit and SPP are Maintained.
Upon arrival to the home I spoke with the homeowner about the work that I would be performing today. I explained to the homeowner that I was doing a 65 point home inspection. And then proceeded to check out all of the drains in the home as well as all of the water supply connections and shut off. I also checked out the water heater as well as I flushed the water heater. I also checked out all of the sinks and showers as well as the toilets in the home. I found a leak in the downstairs bathroom sink. I also found a leak on the downstairs kitchen sink but the homeowner said that he will try and fix that himself. I however did give them at homeowner upfront pricing and options to fix the bathroom sink That was leaking. The homeowner said that he’s going to call the original plumber that did the work but said that he will give us a call back if the other guy can’t do it.