Adam is very nice guy, very polite. He has fixed my problem, so I'm satisfied
Nathan was very pleasant and made the repairs quickly and was very neat in his work. He offered options for the repair and thoroughly explained each option. This was an unexpected urgent repair and I am very pleased with the end result.
Very pleased with Nathan’s work!!!!
Very happy with how everything turned out. All issues fixed same day.
Nick is knowledgeable professional and provided an excellent service with a happy face
Sean was very professional and quick. He really knows what he is doing and it shows in his work. He is very patient and a great teacher by explaining why pipes do what they do and how to avoid future problems. I will recommend Sean to anyone who needs a plumber.
Kitchen/lav stoppage, remove trap up to 60' if cast iron not responsible for leaks caused by cable Upon arrival customer made me aware that the kitchen sink was not draining it was fully stopped up I gave the customer multiple options and upfront pricing at this time we chose to run the auger approximately 35 feet into kitchen sink drain we were able to clear the blockage after testing thoroughly everything is now functioning properly Nick pleasants Cary,nc
Returning tomorrow to install warranty parts on gas water heater installed by us After arriving to the home I was made aware that the water heater we installed approximately one year ago was not producing hot water, after assessment I have diagnosed the issue and found it to be a faulty gas control valve that is still covered under manufacturer warranty, after making the homeowner aware of this and returning with manufacture specified replacement parts and proceeded to drain the unit followed by replacement of the gas control valve and thermal couple, filling the tank and relighting the unit, at this time everything is functioning properly without failure
Currently the recently installed gas water heater located in the garage is not holding pilot and the incoming gas pressure is fluctuating between 3.5 and 4.5 inches of water column when the minimal required inlet pressure is 5 inches of water column, I have started the warranty process for obtaining a gas control valve, in the meantime the homeowner will need to contact her utility provider to check the inlet pressure at the gas meter and get verification that the service is receiving the correct pressure before moving forward with installation of warranty parts After returning to the property to complete previously discussed warranty work began by draining the existing water heater followed by removal of the gas valve and burner assembly I then proceeded to replace the gas control valve as well as thermocouple followed by filling the tank and purging the system of air, after lighting the unit everything is functioning properly and free of failure
Includes: -replacement of entire toilet Tank for existing sterling toilet in second floor bathroom, ordered material -removal and disposal of old fixture Is After arriving to the home to perform previously discussed work, I began by shutting the water off to the upstairs hall bathroom toilet, followed by removing the tank from the toilet and installing a new product numbers matching tank, cleaning the work area and testing the fixture extensively for function and failure at this time everything is functioning properly and free of leaks
Arriving to the home I observed the upstairs hall bath toilet to be leaking between the tank and the bowl, from there I located the whole home ball valve and pressure reducing valve followed by observing the water pressure to be 60 psi in the home, I have reached out to the property manager with upfront pricing for repair or replacement of the fixture, the property manager is going to make contact with the homeowner and then reach back out with choice of options
Replace PRV under home to to bring pressure from 95 to 55 psi Made customer aware that this option will not stop flappers in toilets from leaking but help prevent leaks in water lines causing secondary damage to home With customer approval I turned water off at meter because PRV is before shut off in closet in hall way then opened up hose bib on back of home and drained water off I then cut out old PRV and installed two poly to pex transition couplings then install new pressure reducing valve home owner stated he is comfortable with replacing the flappers in the toilets Sent customer upfront price for kitchen sink drain line
Re-caulking the base of the master shower which is missing caulk in multiple places and having large gaps between the panels of the wall and the floor, Once the Our is called and let dried for approximately 12 hours the customer can start using the shower again pictures will be taken of the small spot located in the downstairs bathroom which customer stated has been there for approximately six months if the Spot gets bigger after the shower has been caulked the customer is informed to let me know and if that time we will come out here and cut holes in the ceiling downstairs and do a diagnostic to see the problem but this time we will just be caulking the shower and sealing up all the gaps and holes where the caulk is missing
After arriving to the home the homeowner expressed that the upstairs hall bathroom toilet which has been replaced within the last five years is currently not operating as it should, after assessment of the fixture and verifying that the toilet is running so extensively that it does not allow the tank to fill enough for the fixture to flush I verified that the emergency shut off valve for the fixture is functional as well as located the whole home shut off valve and observe the water pressure to be 65 psi as well as observed a newly installed lavatory sink faucet that is leaking from the body itself, this fixture is still under manufactures warranty and the homeowner will need to contact Delta for a replacement fixture, after providing for upfront prices for repair or replacement of the fixture the homeowner may be aware that Iâ€™ll propose solutions or outside of what they had budgeted and they will be reaching back out when ready to schedule work
toilet fill vlave replacment replace one emergency valve with braided stainless supply 1/4 turn valve, add-on stop 1/2 price under same cabinet Upon arrival customer made me aware that his powder room toilet was running constantly causing high water bill I gave the customer multiple options and upfront pricing and at this time he chose to replace the fill valve in the emergency shut off at Syd toilet and I instructed the homeowner that his pressure was 90 psi above the North Carolina normal of under 80 once repairs are complete and tested thoroughly and everything is functioning properly, I also replaced the toilet supply line as a courtesy Nick pleasants Cary,nc
Price includes all parts labor and tax Dig at foundation of home to find 3/4 poly water main and repair Upon arrival customer explained that they had to have city turn water off to home because of a leak in yard I turned meter on and water started shooting out of ground and foundation With customer approval I dug up and foundation of home and exposed waterline found that route her grew across the top of it pushing it down causing it to Rupture cut line outside of crawlspace foundation and then went inside of crawlspace and cut line push new piece of pipe through Foundation of home and reconnected in crawlspace with new shut off valve and then went outside of connected new pecks pipe to poly line and ground Turn water back on to home make sure there was no leaks customer also made me aware that inspector when they bought the home and stated that their water pressure was 100 psi I checked pressure at both hise bibs and at both it was 70 psi customer showed me Picture from inspector
Customer stated that contractor found that pipe had a cut in it probably fro were I cut it out after looking a pipe it does look as if I may have cut into pipe but wasnâ€™t leaking so cut it out and reconnected no charge to customer
Upon arrival customer made me aware that she had a 23 year old Apollo direct vent water heater that is functioning properly at this time but she is prepared to go forth with replacement to prevent further issues. I gave the customer multiple options and upfront pricing and also let her know about 18 months free financing, she also has other loan options and will keep us posted on her decision Nick pleasants Cary,nc
Resecured metal sheathing the fastens vinyl siding to rear of home directly above crawl whole door
Attempt to unclog toilet using the closet auger which extends up to 6 feet inside the pipe the toilet in the bathroom is the only thing that is given the issue the tub and sinks are draining fine After using the closet auger to free the blockage the closet auger pulled back flushable wipes so I informed the customer that they should not be flushing flushable wipes that they can cause these issues and the toilet has been tested cents and itâ€™s flushing fine at this time and the blockage is clear
Replacement of frost free hose bib Upon arrival customer made me aware that he had a hose bib that would not turn off the customer multiple options and upfront pricing and itâ€™s time we chose to go ahead and replace the hose bib once installed we tested thoroughly and everything is functioning properly Nick pleasants Cary,nc