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Nick explained the steps to take place very succinctly, which made a decision easy to reach.
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Adam is very nice guy, very polite. He has fixed my problem, so I'm satisfied
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Nathan was very pleasant and made the repairs quickly and was very neat in his work. He offered options for the repair and thoroughly explained each option. This was an unexpected urgent repair and I am very pleased with the end result.
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Very happy with how everything turned out. All issues fixed same day.
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Nick is knowledgeable professional and provided an excellent service with a happy face
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Sean was very professional and quick. He really knows what he is doing and it shows in his work. He is very patient and a great teacher by explaining why pipes do what they do and how to avoid future problems. I will recommend Sean to anyone who needs a plumber.
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After arriving to the property and reaching out to the homeowner via cell phone he made me aware that the ground to the right of the property is constantly wet and he believed that he had an irrigation leak so he contracted a landscaping company to come out and repair the irrigation system, upon the homeowners return home the irrigation company had exposed a portion of two of his lateral lines for his drainfield coming from the septic system, the contractor had attempted to make a repair, and pulled off of the job due to a “ Family emergency” that is going to make him unavailable for the foreseeable future, I have instructed to the homeowner but at this time he should reach out to the department of environmental health so they may assess the situation and instruct him on how to move forward with making repairs
I arrived today to take a look at a gas water heater we have previously installed. The homeowner had a tenant move in and made aware that there was no hot water. The tenant did let me know that the gas was just turned on, and all other gas appliances were working. The water heater is located in the garage and was not on when I arrived. We began by checking the gas meter, which was in service. I attempted to relight the heater, and I was able to get the unit lit and I turned the gas valve to the hot position. Over the next 30 minutes I observed the heater which was heating just fine. I have attempted to call the homeowner, but I am unable to get ahold of them. At this time, water is heating, however Gas Rheem Water Heaters have a tendency to have faulty gas valves. There is a chance that further diagnosis is needed, however I am unable to get confirmation on performing diagnostic service to either confirm nor deny if anything further is needed for the water heater. I do believe that sin
After arriving to the home, the homeowner made me aware of an issue he was experiencing. 6 months ago, he had a third story attic area finished, and he added a full bathroom in that area. Since that was completed, the homeowner has had issues getting hot water to that bathroom group. He said the renovation was permitted and inspected, and that it passed. A licensed company and contractor completed the work. We began in that new bathroom and tested the fixtures. I started off by running the sink and shower, which I was able to get hot water. When I reattempted to do the same thing, the hot water did not come. The home is equipped with a Rinnai RL75 natural gas unit, located in the crawlspace. I confirmed that the Rinnai functioned on the second and first floor. I checked the pressure on the home, which registered higher than 100 psi, which is extremely dangerous to residential fixtures and systems. One can experience leaks, fixtures failing, and other issues with plumbing integrity. My
includes: -replacement of upstairs toilet -install customer supplied wide spread lavatory faucet in childs bathroom -price does not include flange repair or replacement if necessary Upon arrival confirmed with customer work to be completed. After confirming with customer, proceeded to go into upstairs master bathroom and started disconnecting the toilet. After toilet was disconnected, proceeded to remove toilet and cleaned old wax seal off of flange. Unboxed new Kohler Highline Curve Elongated toilet and secured tank to bowl. After new toilet was put together proceeded to set toilet on flange and secured to flange. Restored water pressure to toilet and flushed multiple times checking for leaks, no leaks found. Caulked base of toilet. After toilet was complete, attempted to rebuild master bathroom faucet. Was unable to rebuild faucet due to set screw for handle being stripped out, making it impossible to remove handle. Informed customer of issue and let them know they would have to
Upon arrival customer explained that toilet in master bathroom was rocking and he believes that we replaced it back in January also explained that he has a issue with two faucets in home after looking at everything and at history from last time where out we actually replace the toilet in downstairs guess bathroom made customer aware and he remembered it was a different company that did the master toilet before he started using us Gave Mr Warburton multiple options and is leaning toward option three but stated he will talk with his wife when she gets done with work and will call the office to let us know what option he was going with and schedule for us to come out I explain to him that three-piece faucet may need to be ordered and they will collect a 25% deposit when he calls to schedule for special order
-removed pressure gage and caped line for grill -reinstalled 3/4 gas regulator -turned gas on to grill line and fire place -put insulation back in crawlspace -install 3 CO detector in home per inspector Met with the inspector on job made aware that exhaust hood above stove will need to be installed before stove can be installed made customer aware that it would have to be a vented exhaust fan being that stove is not in left gas line in off position in crawlspace Made homeowner aware that once he has exhaust fan install call and I will return to install at no additional charge
-run new gas line to fire place -install 3/4 gas tee on back side of existing gas regulator for stove and grill -run new gas csst gas line to stove and location of grill -transition to half inch black iron gas piping to go under porch -install floor flange on Dec with gas shut off for grill -run new black iron gas line to hvac unit on left side of to remove track pipe that is out side -replace gas flex behind dryer and insure no other leaks on line 1 year parts and labor warranty This option doesn’t include installing new water pressure regulator so before removing boiler drains under home customer will be required to sign waiver stating we he is aware of high pressure and quickly service today will not be responsible any leaks on work performed on line or anywhere else in home 10/28/22 -removed track pipe that was out side going to hvac unit and replace with black iron and new csst in crawl space -removed fire place gas line that was disconnected and left open -replaced fir
Replace thermal expansion tank on 50 gallon natural gas water heater in attic Price doesn’t include replacement of water heater or any other repair Upon arrival customer explained that the thermal expansion tank was leak at water heater in attic she then showed me to attic and I found that it was leaking and water heater is 12 years old explained to customer average life of a water heater is 8 to 10 years she stated that she was aware and that her home warranty would pay to replace it but not the thermal expansion tank Provided options including replacement options customer stated she will wait until it leaks so her home warranty will cover it but wanted me to move forward with the replacement of expansion tank so shut water off at heater and replaced thermal expansion tank after replacing turned water back on and found no leaks ran water to remove air and shut off after running clear made customer aware she still get some air and discoloration but should clear up soon
Upon arrival customer made me aware that he believes he has a leak in laundry room and would also like to have gas line to fire place ran as well as kitchen stove and BBQ grill while looking over gas system I also found that there was track pipe ran out side to hvac unit made customer aware that it was code or rated to be outside also made customer aware that ther is a gas line going to fire place but has been disconnected and just hanging there gave customer multiple options and he decided on on option 4 at this time so will be returning Friday to perform work I have collected 25% deposit and will collect remaining balance Friday when work is completed
Upon arrival customer explained that there was mold on wall of closet behind water heater. We looked in closet and found that everything is dry but has lots of growth. The customer will have restoration company in to remove the sheetrock. Customer also made me aware that she was having issues with two shower valves. After investigating, we found that the one in the guest bathroom upstairs would convert to shower and would not get cold. The tub/shower in Jack and Jill bathroom would not convert to shower. I gave customer 3 options and she stated that she will probably go with option 3 and is going to wait until sheetrock is removed and if any plumbing repair is needed have it all done at one time.
Arrived today to perform a plumbing safety check and to flush the water heater. I made the homeowners aware of what I would be doing today, and began by flushing the water heater located in the attic. Jeremy replaced the water heater in the attic earlier this year, we decided to flush the heater to go ahead and get an annual schedule going for tanked flushing. I ran a hose from the water heater to the bathroom underneath. I flushed the water for 15-20 minutes, and ran some water through it after it drained down. No signs of sediment were present, which is good since it’s been less than a year. After flushing the water heater, I filled the heater up, and relit the pilot light. Everything was functioning properly after the flush. I began the safety check and checked everything plumbing related through the home, except the master bathroom since I did not have access to it during this time. However the homeowner reassured me that no immediate issues existed in there during this time. I che
On today’s visit the customer made me aware that the kitchen sink faucet was not functioning at all and so I investigated the power module below the sink because it is a touch style faucet and found that the low battery light was blinking and would cause the unit not to function at all. I change the batteries six AA for the customer as a courtesy and have restored water to the kitchen sink and of course now everything is functioning properly. I also show the customer how to change the batteries Nick pleasants Cary,nc
Upon arrival customer showed me to water heater in closet on back of home and made me aware it was leaking and she had shut everything off also made me aware that she would like to have both hose bibs replaced but the water heater was main priority customer also stated that it would September 2nd before she could have work done After providing options customer made me aware that we were the highest of the estimate she has gotten made customer aware of our online coupon stated she will call us back if anything changes
We were called out to give a quote for servicing a clogged gutter/drain on the roof of a commercial building. After looking over the area, we found that there are twelve drains on the roof, and only 2 or 3 seemed to be flowing properly… many of the drains are completely impacted with dirt, and actually have plants growing out of them. After assessing everything the scope of the project, we ultimately determined that this was simply too large a job for us, and we won’t be able to give a quote or perform this work.
On today’s visit I performed a 65 point whole home inspection and we did not flush the heater due to the fact it was installed approximately two months ago by home warranty company. All items in the home are in good working condition. The customer did like the toilet we installed on our visit in November and requested an estimate to install two more customer supply toilets. He will let us know when he wants to do that but we’re more than likely be close to his membership expiration so that he can also renew that. Thank you,Leny leggard Nick pleasants Cary,nc