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Quality Service was very responsive and provided excellent service
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Nick is knowledgeable, patient, helpful. He explains what he’s doing and why. And then he fixes it right.
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Prompt response and friendly demeanor..
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as usually Nathan did a great job.
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I will ecinend quality plumbing to my neighbors
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Both Chris and Blake were knowledgeable and professional. Very personable and polite. Very hard workers. Listened to and addressed all my concerns. A job well done by both. Many thanks!!!
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Adam Hill was very knowledgeable, helpful, courteous. I was impressed with his being able to accommodate our needs while he was installing/replacing our tankless water heater.
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Adam was very professional and friendly. He was quick and did a great job.
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Pump Up to 1000 Gallons in Main Septic Tank -Replacement of Pump in Basin, Install Zoeller 1/2 HP Manual Effluent Pump -Install New Outdoor Control Box, with New Floats to Include On, Off, and Alarm Function. Run Floats on Float Tree, Independent from Discharge Line. Install Conduit Sealer on Line Entering Tank and Leaving Control Box. -Replace Check Valve, Union and Shutoff on Discharge Line While Replacing Pump. -Includes Service Partner Plan: Annual Safety Checks on Whole House Plumbing, Includes Annual Water Heater Flush, No Dispatch Fees, 10% SPP Discount, Up to 3 Years Parts and Labor Warranty if SPP is Current I arrived today to take a look at a septic alarm issue. The homeowner had their alarm go off last night around 10 pm. They were able to get it to shutoff, but the alarm came back on this morning. I began by removing the access lids off of three risers. 2 for the main tank, and 1 for the effluent pump basin. The homeowners just moved here within the past 2 years. Chatham C
Arrived at home met with homeowner along with the technicians on site performed camera inspection of drainfield with homeowner present found several valleys and several routes in the first 90 feet of the drain line gave homeowner two options one with repairing the first 90 feet and one with just patching where the roots and bellies are per 10 feet homeowner stated that he needed a few days to look over the options to figure out exactly which route he would like to take at this time. I also told the homeowner that there was a possibility that we may be at back on Tuesday with the manager just to re-evaluate the repair area to be on the safe side
Upon arrival I spoke with the homeowner and they made me aware that Ashleigh our sewer specialist said that they needed to get it pumped to have it inspected. I then pumped out the tank until it was clean and clear. Upon completion I cleaned up all tools and materials.
Upon arrival Irving and I discussed the issues they where having. He stated that they went on vacation and when they returned there was water backed up into the tub and sink. After a thorough evaluation it was established one of the connections in the drain line had failed. After creating some options and presenting them to Irving he chose to rehang and reattach the plumbing. To complete this work I: re-secured the plumbing to prevent a belly forming again in the future and re-connect plumbing at point of failed connection to maintain proper pitch. Upon completion of work run water to ensure proper function and verify no leaks
Upon arrival to the home and the homeowner made me aware that they have had the septic tank pumped out two months ago but the house was still backed up. Upon further diagnosis I came to the conclusion that there was indeed a whole home stoppage however I found that there was a break underneath the home as well as some large bellies in the line that I believed to be the cause of the blockage. At this time we are sending one of our drain specialist out to look at the line and see what needs to be done to get this issue resolved.
Pump septic tank Once tank is pumped will be able to perform camera inspection while we wait on the permit to see if there is a repair option on the drain field or if possible to start rejuvenation process/ jetting
Replace Cartridge In Single Handle Moen Kitchen Faucet, Test and Ensure Faucet is Free of Leaks. Replace Hot and Cold Cartridges in Moen Lavatory Faucet, Test and Ensure Sink is Free of Leaks Perform Minor Cleaning on Master Bathroom Sink, Take Apart Trap and Tubular Drains and Remove Debris. Run Snake through Drain. Snake Trap on Walk In Master Bathroom Shower Includes 10% SPP Discount Rebuilding Fixtures are Always an Attempt, and May Not Be a Permanent Solution. If Rebuilds Fail, Replacement of Fixtures are Necessary, in Which Follow Up Pricing Will be Given I arrived today to take a look at a few issues. First issue pertained to the kitchen sink faucet. Approximately 6 months ago, the homeowner noticed a leak coming from the faucet, and he made the repair by replacing the cartridge. This solved the issue until yesterday when water was all over the island, however they were unable to identify the leak. The homeowner also made me aware of issues in the master bathroom. His wife’s s
Upon arrival Ashley and I discussed the issue they where dealing with. The entry hall toilet kept running for two days, then on the third the water overflowed/leaked water all over the floor. They were unable to identify where on the toilet the water was coming from so they had just turned the emergency shut off valve off to prevent further damages/issues. After a thorough evaluation it was discovered that the fill valve was failing to turn off when the water would reach the appropriate level. It continued to fill and spill out the backside of the toilet tank. After presenting them with options they decided to go with a minor rebuild. I Preform a minor rebuild of the entry hall bathroom. Turn the water off to the toilet, drain the water to alleviate any spillages. Remove the failing fill valve and replace with a new fill valve. Remove the old failing flapper and replace it with a new one. Upon completion of work, turn the water on to test proper function and verify no leaks. Dye test u
Arrived at home met with homeowner homeowner and I both watch the camera while performing inspection of drainfield and mainline to home during field is full of solids. Homeowner made me aware it had been 15 years since they had had the tank pumped went over several different options with homeowner also went back and tried to give a cheaper option just to help out. Homeowner stated that he is not interesting in financing also is on Social Security and does not have the funds at this time to move forward with any options. I am owner is aware of the damage this could cause to tank as well as field still would like to hold off for quite some time.
- Pump up to 1000 gallons (additional fee per 100 gallons over) Upon arrival I spoke with the homeowner and he made me aware that he was having some drainage issues and he narrowed down the problem to be the septic tank. I then assessed the septic tank and noticed that no water was draining out and that it definitely needed to be pumped. I then made him aware that our sewer specialist could come out and diagnose the problems Tuesday morning. I then gave him multiple upfront options on getting his tank pumped. He decided on option 2 and after signature approval I began to pump. Once I had pumped the tank clean and clear I cleaned up all tools and materials.
I arrived today to restore the original path water took before I installed bypasses for diagnosis of low water pressure. At this time, water is now routed to go through all the original filters. The home will experience low pressure until the water treatment systems are addressed accordingly. The homeowners are still reviewing the prices are between Water Filtration 1 and 2. If the homeowners hose to move forward with “2” I cannot guarantee that all acidity is removed from the water, which could still cause issues as far as green staining and corrosion is concerned. They will let us know when they have reached a decision.
Check and Ensure Well System is Functioning Properly -Check Voltage, and Amperage at Pressure Switch -Ensure Pressure in Pressure Tank is 38 psi -Bypass Water Filtration with Physical Bypass and Ensure Pressure is Maintained Provide Upfront Pricing for Repairs Afterwards I arrived today to diagnose a low pressure issue in the home. The homeowner made me aware that they experience low pressure in the master bathroom, and it fluctuates often, but becomes worse when many fixtures run. They have lived here for approximately 2 years, and have had a precious company install water sediment filters, replace the well pump, and pressure tank. However, after all of this work the pressure is still poor. I began looking in the crawlspace. The home has 2 tank styled filtration devices which are still in service, however the homeowner was told that they were bypassed/not tied in. The 2 systems are an iron filter and a water softener. I tested the water Post filter and determined that little treatme
After arriving to the home, the homeowner made me aware of his interest of getting two tankless units replaced. The home was built approximately 14 years ago, and the tankless units are original to the home. We began looking at the first unit which was leaking from an isolation valve under the unit. A lot of corrosion was seen. The other unit on the rear of the home, was not leaking. The homeowner made me aware that both unit were not flushed or maintained regularly. The two units supply hot water to different portions of the home. They’re both sized at 199,000 btu’s, which is oversized for what applications they address. Both units supply 2 full bathrooms each. The home is on a well, and I performed a water test. The results are as follows: pH: 6 Hardness: 6 GPG Iron: > 1 PPM I gave the homeowner options with upfront pricing to get the tankless water heaters addressed. At this time, he is going to discuss the options with his wife. They have 3 different companies to choose from as of
We arrived today to take a look at a high water bill. The homeowner made us aware that the city left him a notice of a high water bill. He made us aware that he realized a toilet was running, and that he has repaired that issue since. We began by going into the crawlspace and checked out the main water line coming into the home, and the water heater. No leaks or standing water were noticed. We then checked the meter, which detected 0 gallons of flow over a 10 minute observation. This lets us know that a main water line leak, or buried issue exists. At this time, the high water usage has been addressed. I waived the dispatch fee.
I arrived today to take a further look into the homeowners septic system. I was made aware of a faulty pump. The homeowner has had the home for approximately one year, and is unsure of what kind of system he has. I began by taking the lids off all of the risers. He has a standard tank, and effluent pump basin, however the waste distribution system seemed to be a timer regulated drip system. I confirmed that irrigation controls existed, which consists of hydraulic units and pumps. I also I located absorption zones for the effluent. Air release valves are present on the left side of the property, which 2 valves are usually present per absorption zone. At this time, our license does not cover being able to repair this system. I made the homeowner aware that he should contact Creech’s Plumbing or Marlin Environmental to see if they could assist him further.