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Quality Service was very responsive and provided excellent service
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Nick is knowledgeable, patient, helpful. He explains what he’s doing and why. And then he fixes it right.
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Prompt response and friendly demeanor..
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as usually Nathan did a great job.
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I will ecinend quality plumbing to my neighbors
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Both Chris and Blake were knowledgeable and professional. Very personable and polite. Very hard workers. Listened to and addressed all my concerns. A job well done by both. Many thanks!!!
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Adam Hill was very knowledgeable, helpful, courteous. I was impressed with his being able to accommodate our needs while he was installing/replacing our tankless water heater.
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Adam was very professional and friendly. He was quick and did a great job.
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I arrived today to perform a camera inspection on the drain lines to the leach field. Previously the septic tank backed up and had trouble with drainage. The outlet was still uncovered which I used for access. I began by running the camera, but only made it 10-15 feet before the camera was fully submerged in water. It was impossible to see if there was a blockage of any kind, or root intrusion. I traced the leach field which seemed to be pointed towards wooded area. Reasons for the lack of drainage from the septic tank could occur from multiple things such as the soil’s inability to accept the water, and a build up of biomat, to name a few. I attempted to pull the original septic permit from Chatham County’s website, however it was not available. This would give me insight of location of the drain field. At this time, I have created estimates with upfront pricing to try to resolve this issue. After discussing with the homeowner. He is going to look over these estimates with his wife be
After arriving to the home, the homeowner made me aware of a leaking hose bib. This was the one we replaced this past April. The homeowner made me aware that when they came back from a 2 week vacation, the hose bib was leaking. Upon visual inspection, water was steady dripping from the face, which indicates a poor seal, and tightening the packing nut did not resolve the leak. I replaced the hose bib under warranty, and installed another frost free hose bib. I turned the water off at the pressure tank, and drained the pressure off using the hose bib. I removed it and tied back into the 1/2” PEX. After securing it to the home, I eased the water back on and checked for leaks. The hose bib was free of leaks and functioning properly when I left, I reconnected the hose which services the RV.
Upon arrival I spoke to the tenant and the homeowner and they explain to me the issue they were having with the tank overflowing, after further evaluation I then gave an upfront option in price, after signature approval I then began to pump the tank clean and clear of any liquids or solids, I have to pump in the tank I made the homeowner aware that we would have our Cameron sewer specialist to come out and take a look at the drainfield and then provide upfront options and pricing on fixing the issue, after completion of the job I cleaned up all tools and materials. Pump up to 1000 gallons
After arriving to the home, the homeowner made me aware of her interest in converting from an electric range to a gas range. Currently the electric range is out of commission and she has been accustomed to cooking with gas in the past. In order to convert over a few things need to occur, such as the conversion from a 240 VAC outlet to a 120 VAC outlet, and the running of gas line to the stove area. I checked the gas system, which indicated that the system was a 2 PSI system, which supplies a Gas Pack, and Fireplace. This would give plenty of BTU’s for the appliance, however a regulator would still be installed to control input gas. Even though there is no national code for gas range venting, it is recommended and beneficial for the appliance to be vented whether it’s a down draft system or vent hood. After giving 2 estimates with upfront pricing, the homeowner concluded that staying electric would be the best route for her.
Upon arrival I spoke with homeowner can you showed me the location of septic tank and the issue he was having with the septic tank and pump station tank over flowing and he also made me aware that an electrician came out approximately 2 weeks ago to fix a wire on the pump station, after further evaluation i did notice that the switch was off to the pump, after turning the pump on I then waited for the pump to automatically cut off, I then made the homeowner aware of the situation and let him know there would be no charge, at this time everything is working properly.
On today’s visit the customer made me aware that once she returned to town she realized that her hot water heater was not functioning at all after our power loss/hurricane last weekend. I went into the crawlspace to find that the GFI receptacle had tripped when the power turned back on. I was able to reset the GFI and restore power to the tankless water heater and now everything is functioning properly. The customer ran all fixtures within the home and let me know that everything was perfect. Whenever she is ready she will schedule with us for her 65 point inspection as well as installation of a kitchen faucet and recirculation t
After arriving to the home, the homeowner made me aware of how the alarm on the sewer ejector pump for his septic system went off Saturday. We have previously been out here, and pumped the tank, and installed a new pump, all within the last month. The homeowner also made me aware of how the septic riser on the inlet side of the tank had become loose due to the rain fall and run off. I began by confirming that the pump and tank were still functioning properly. The tank was holding water the way it should, with the standing level being below the waste inlet from the home. Also I could here water leaching over to the tank for the leach field, and sewer ejector pump. The homeowners plan to put tar paper and sand around the inlet riser to help mitigate rain run off, and control dirt erosion from the septic riser. I confirmed the pump was still functional, by ensuring the pump kicked once bypassing the piggyback, which worked. We also checked the piggyback float, by testing continuity throug
Upon arrival I spoke with the homeowner he made me aware of the location of the septic tank, they also made me aware that Nick was out earlier and was going to be doing some repairs in the pump station and that he needed the pump station tank pump down, the homeowner also wanted the septic tank pumped, I then gave an upfront option and price on pumping up to 1000 gallons, after signature approval I then pumped the septic tank, after pumping the septic tank i then pumped the pump station down so that Nick could begin his work tomorrow, after completion of the job I cleaned up all tools and materials. - pump up to 1000 gallons
On today’s visit the customer made me aware That the other day when he lost power he started receiving a blockage. The customer found out that his Sewage ejector pump Was not wired into his generator and so he wired his generator into the pump and was able to pump the tank down and while the tank is pumping down he noticed a splint on the 2 inch pressure PVC between the pump and the check valve. The customer also made me aware that he just moved into this home about a month ago and was unaware of the last time his tankless water heater was flush also. I gave the customer multiple options and upfront pricing and for today he has requested that our septic truck return between 10 and two and Pop both sides of the tank down and then I will follow up tomorrow afternoon and make the repair on the PVC pipe as well as flush the tankless water heater Nick pleasants Pittsboro,nc
Upon arrival to the home I used the Camera to complete my inspection of the sewer line after inspecting sewer line I found a large root ball in the second clean out located right next to the water meter, after talking with the homeowner and taking pictures he was in touch with the homeowners association which as of right now says they will cover the price of the repair and they will handle the issue, if something does change the homeowner did say he will call us back to get this issue fixed because he is pleased with how we handle things, the homeowner to pay the $49 dispatch fee and if anything else comes about this we will take care of it for him
Upon arrival to the home customer stated they would like to get a septic inspection done, after looking up the septic report and talking with the homeowner the septic system is only about six years old and the homeowner just wanted me to look at it and make sure everything looked as it should, after talking with the homeowner and taking a look everything was functioning properly and as it should I did talk to the homeowner about getting a UV light filter installed he’s going to do some research on it before we do that, once he makes his decision he will let us know
-replace half horsepower sump pump at lift station for septic tank -replace float switch -1 year can’t write a check warranty Upon arrival to the home the homeowner made me aware of the location of the sewer ejection pump. I then proceeded to pull the old pump out of the Pumpstation and disconnect the old float switch and wires. I then proceeded to Disconnect the standpipe. Once the standpipe was disconnected I cut the end of it off and replaced it with a new 2 inch threaded adapter. I then ran the wires for the new pump and placed the float switch where it goes. Once I had everything installed properly I tested everything thoroughly to make sure that it was working properly. I also installed two new riser lids above the septic tank lids. I screwed the lids down to make sure that they were on there correctly.
Upon arrival spoke with the homeowner and explained me that he was just doing the routine pumping, after further evaluation of the tank I then gave an upfront option and price on pumping up to 1000 gallons, after signature approval I then began to pump the tank clean and clear of any liquids or solids, after completion of pumping I cleaned up all tools and materials. - pump up to 1000 gallons
Upon arrival I spoke with homeowner and he made me aware that Nick was out earlier today looking at the sump pump and discovered that the tank needed to be pumped until the new sump pump could be installed, after further evaluation i then gave multiple upfront options and pricing, After signature approval on pumping up to 1000 gallons and installing a riser on the inlet side and outlet side of the tank up to 24 inches, i then began to pump the tank clean and clear of any liquids or solids, after completion of pumping i then made the homeowner aware that when we came back to install the sump pump that we would install the risers at the same time, after completion of the job we cleaned all tools and materials. - pump up to 1000 gallons - install risers on inlet and outlet side of tank
Hand dig to expose septic tank lid On today’s visit I have a customer made me aware that the emergency light for the sewage eject or pump was on indicating a failure. I removed The lid to the pump station and manually plug the pump in finding it not to function. As I was feeling for any vibration I found that the pipe had came loose from the pump potentially causing the pump to constantly run and therefore fail. So I pulled the pump out to get the Correct sizing so that I can provide the customer with multiple options and upfront pricing. The customer has chosen option two which consists of a new half horsepower sewage eject or pump/float switch/one-year warranty. A pump has been ordered and I will follow up on potential arrival date once I get more information. Based on the fact that the pump is in operable at this point the customer has decided to have me hand dig up both sides of the septic tank and my septic truck will come pump both sides down after giving multiple options and up