Overall Experience
Quality
Price
Convenience
Nick was very professional. Arrived on time and did great quality work.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
There is no telling with what happened upon development upon 25+ years ago. Thank you Chris.
Overall Experience
Quality
Price
Convenience
Includes: -cutting into pre-exposed main drain line and running camera and location equipment downline in an attempt to locate the septic tank, price for uncovering and inspecting tank will be given after location, price will depend on depth and location of tank After arriving to the home the customer made me aware that this is an investment property and that he would like to have the septic tank located, after offering upfront prices on various scenarios that could take place of gaining approval I proceeded to cut into the ABS sewer line that is already exposed followed by running my camera approximately 15 feet into the line before reaching corrugated pipe for a drainfield, currently there is no septic tank present and the homeowner will need to contact Durham county department of environmental health and ask for a septic improvement permit
Upon arrival to the home I spoke with the homeowner to let him know that I have arrived on the property. The homeowner stated that the cleaning ladies had thought that one of the toilets in the master bathroom was not flushing properly. The customer also stated that he wanted me to check out the whole house filter underneath the house to make sure that it was working properly. Customer also wanted me to check out the other fixtures in the home to make sure that everything was working properly and did nothing was leaking. After further investigation of the toilet in question I found that it was flushing properly and there were no clogs. Most of the fixtures in the home were working as they should and none of them were leaking. However I did find one fixture in the downstairs bathroom that was loose and I proceeded to tighten it so that it would no longer wobble. I then went into the crawlspace and checked the whole house filter to which I found a small drip on one of the shark bites goi
We were called out today to give options for repairing a drain which has been leaking. The customer stated that there is a water spot on the ceiling above the refrigerator, which is directly below the upstairs hallway bathroom. The customer stated that there was an issue with the drain line in the floor/ceiling, but that had been resolved, but water damage is still manifesting even after the repair. He asked me to look over the sinks’ p traps which had been installed recently. I looked at all 5 p traps in the home, and found that the four upstairs tubular waste kits were the wrong size, and were not able to seal correctly into the piping going in the wall. This issue can be resolved simply by replacing all the tubular waste there under each sink. We offered several options for repair, and included two options with trim upgrades, as the customer asked about getting chrome colored piping instead of white. We are emailing those options for the customer to view.
We were called out today to give options for repairing a drain which has been leaking. The customer stated that there is a water spot on the ceiling above the refrigerator, which is directly below the upstairs hallway bathroom. The customer stated that there was an issue with the drain line in the floor/ceiling, but that had been resolved, but water damage is still manifesting even after the repair. He asked me to look over the sinks’ p traps which had been installed recently. I looked at all 5 p traps in the home, and found that the four upstairs tubular waste kits were the wrong size, and were not able to seal correctly into the piping going in the wall. This issue can be resolved simply by replacing all the tubular waste there under each sink. We offered several options for repair, and included two options with trim upgrades, as the customer asked about getting chrome colored piping instead of white. We are emailing those options for the customer to view.
We were called out today to give options for repairing a drain which has been leaking. The customer stated that there is a water spot on the ceiling above the refrigerator, which is directly below the upstairs hallway bathroom. The customer stated that there was an issue with the drain line in the floor/ceiling, but that had been resolved, but water damage is still manifesting even after the repair. He asked me to look over the sinks’ p traps which had been installed recently. I looked at all 5 p traps in the home, and found that the four upstairs tubular waste kits were the wrong size, and were not able to seal correctly into the piping going in the wall. This issue can be resolved simply by replacing all the tubular waste there under each sink. We offered several options for repair, and included two options with trim upgrades, as the customer asked about getting chrome colored piping instead of white. We are emailing those options for the customer to view.
We were called out today to give options for repairing a drain which has been leaking. The customer stated that there is a water spot on the ceiling above the refrigerator, which is directly below the upstairs hallway bathroom. The customer stated that there was an issue with the drain line in the floor/ceiling, but that had been resolved, but water damage is still manifesting even after the repair. He asked me to look over the sinks’ p traps which had been installed recently. I looked at all 5 p traps in the home, and found that the four upstairs tubular waste kits were the wrong size, and were not able to seal correctly into the piping going in the wall. This issue can be resolved simply by replacing all the tubular waste there under each sink. We offered several options for repair, and included two options with trim upgrades, as the customer asked about getting chrome colored piping instead of white. We are emailing those options for the customer to view.
Upon arrival to the whole the customer stated that he was wanting to have the septic inspected seen how they have just purchased a house in the house has sat for many years, after taking a look at the septic system I found that the distribution box was broken and needed to be replaced as well as a Leitchfield rejuvenation in Hydrojet Inn, I also provided upfront prices for replacement of a tank as well due to the age of it, the customer is going to talk about it with his wife and let us know something within the next 24 hours on how they would like to proceed so that we can get this job done for him before they officially moved into the house Customer did express that he may possibly wanna finance he will let us know if he wants to finance once he knows what he would like to do
Upon arrival customer explained that everything in home was backed up so I opened up septic tank and found that it was full so I went into crawl space and found that there was a test plug in main line after talk to customer plumber that left test plug will be returning this after none to remove and install clean out cap made customer aw that paint has been dumped in drains and is now making it into leach field made customer aware paint can settle in leach lines and clog leach holes Nathan will be coming out tomorrow to provide pricing and option for leach field treatment
Upon arrival to the home I spoke with the homeowner he told me that the dirt had settled quite a bit. After assessing the situation for myself I have come to the conclusion that dirt will definitely be needed to be brought back as well as the machine to push the dirt that was graded out back into the hole. But we need to let it dry out first.
Replace septic tank, Install new 1500 gallon Polly tank, excavate old tank and crush in hole next to existing location, clean hole and install new Polly tank, this covers disconnected inlet and outlet on tank, installing with new outlet filter to prevent drain field damage and installing risers to gourd level for future access and cleaning tank, includes risers to ground level, Day one Upon arrival to the home we began by pumping any residuals sewage and water out of the septic tank. We then began to dig out each side of old septic tank and removed dirt from the top. Once old tank was dug out we dug a pit for the old tank and after collapsing the tank, moved all concrete debris into pit as well as spreading lime. Once that was completed we backfilled the pit and dug the existing hole out bigger for the new tank. After the hole was made larger, we leveled the ground to ensure tank would sit level. Once we set the new tank and ensured it was level, we made the inlet connection from the
On today’s visit the customer was not on site but made me aware that they were visible water stains and damage in the kitchen above the refrigerator. So I looked around upstairs and checked items such as the washing machine connections and shut off valves which are in good working order as well as ran the tub/flush the toilet and ran both lavatory sinks. On the surface everything appears to be functional except for the right side lavatory sink has a consistent drip from the gray non-standard style P-trap. This could be the cause of the damage on the ceiling in the kitchen but the only way I can be sure would be to open the ceiling at the affected area and investigate. This is the only way I can know for sure what has caused the damage but at the least the P-trap needs to be replaced with a standard style P-trap. I spoke with the customer about these items and he Informed me that the tenant said she saw drips above the refrigerator after a shower and I was unable to re-create that but a
Upon arrival to the home I completed my septic inspection of the tank located in the backyard of the home. After taking a look at the tank and videoing the leach fields, I did find leach field is functioning properly and as it should, but the tank did have multiple cracks in the lid as well as roots coming in through the side. After talking with the homeowner they have chosen to go with replacing the tank so at this time we have ordered the tank and it will be here this week. We will be returning next week on Monday to complete the job 811 has been notified as well. The portion paid Friday for riser install will be credited towards the septic install job.
Removed sewage ejector pump basin lid scrub side walls pump and float thoroughly Flush with clean water when finished On today’s visit the customer made me aware that the sewage ejector pump alarm was sounding and was no longer functioning causing the downstairs bathroom to not drain. I gave the customer an upfront price to scrub and the grease as well as flushed thoroughly with clean water. Once the customer agreed I scrubbed all side walls/pump/alarm float and pump float. I sprayed degreaser thoroughly and rinsed with water hose thoroughly. After the thorough cleaning I cycled the unit 15 to 20 times to ensure for proper function and this time everything is functioning properly. Unfortunately I am unable to warranty a cleansing on a sewer ejector pump. Nick pleasants Raleigh,nc
Upon arrival I spoke with the homeowner and our technician Nick that was on site and they explained to me that they were just doing a routine pumping, after further evaluation of the tank I then gave multiple upfront options and pricing, after signature approval on pumping up to 1000 gallons plus pumping an additional 500 gallons and also installing a riser up to 24 inches on the outlet side, I then began to pump the tank clean and clear of any liquids or solids, i then made the homeowner aware that when our septic and camera specialist come out to take a look at the leitchfeild to ensure everything is working properly that we would have them install the riser on the outlet side of tank flush with ground, after completion of the job we cleaned out all tools and materials. - pump up to 1000 gallons - pump an additional 500 gallons - install riser up to 24 inches on the outlet side of tank
Upon arrival customer made me aware that she was concerned about her draining/septic tank. Initially I did find that the tub and toilets were draining properly at this time but the upstairs hall toilet pushbutton mechanism did not operate properly on each flush. The customer just replaced the toilets less than a year ago so at this time is not interested in replacing any of them and will wait it out. The customer also made me aware that yesterday when her daughter took a shower there was a substantial amount of water coming down in the dining area. We ran multiple full bathtubs and ran the shower for approximately 20 or 30 minutes as well as the customer taking a shower herself we were unable to reproduce any forms of failure. The water could’ve potentially exited from the shower door. With no signs of failure at this point the customer would like to hold off on opening the kitchen ceiling to be 100% sure of the leak but will contact us if any issues persist. I gave the customer multip