We just purchased a new, older home and ran onto well and septic problems. From my first phone call to the completion of all of the work we had done we had nothing but a positive experience with Restore Plumbing. Tom, the owner, was so kind and helpful with providing information in a way that made so much sense that we chose to no longer deal with the plumbers being sent out by our home warranty company, and just work with Restore and pay out of pocket to get our issues resolved. The next kind and professional person was Dave who clearly explained the problem with our water softener system and our well water and gave us the options needed to rectify the issue. Last, but definitely not least there was Dan. Dan identified the problem with our drain backup, explained the issue in laymen terms, also gave us our options. Dan also participated in the work that needed to be done and managed the other Restore employees who helped with the job. He was not only knowledgeable and professional, but very kind and fun to work with. Knowing we have this company and it’s excellent employees to turn to if any further issues should arise has given us the peace of mind we need to enjoy our new home.
