1401 Timber Dr
Elgin, IL 60123
847-448-0487

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Luis L.

Luis L.


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I was working as a customer service representative for a home service company. One of my tasks was to handle customer payments. I would receive calls from customers who wanted to make payments for their services. I would then use the company's payment system to process the payments. This involved entering the customer's payment information, verifying the payment, and then sending the customer a receipt. I also had to handle any customer inquiries or complaints that came up during the payment process. One of the most challenging aspects of this job was dealing with customers who were upset or frustrated. I had to remain calm and professional and try to resolve their issues as quickly and efficiently as possible. I also had to be able to explain complex payment processes in a way that was easy to understand. In addition to handling payments, I also had to handle other tasks such as scheduling appointments, tracking customer information, and maintaining the company's database. I had to b

I was working as a customer service representative for a home service company. One of my tasks was to handle customer payments. I would receive calls from customers who wanted to make payments for their services. I would then use the company's payment system to process the payments. This involved entering the customer's payment information, verifying the payment, and then sending the customer a receipt. I also had to handle any customer inquiries or complaints that came up during the payment process.
One of the most challenging aspects of this job was dealing with customers who were upset or frustrated. I had to remain calm and professional and try to resolve their issues as quickly and efficiently as possible. I also had to be able to explain complex payment processes in a way that was easy to understand.

In addition to handling payments, I also had to handle other tasks such as scheduling appointments, tracking customer information, and maintaining the company's database. I had to b